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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I placed the exact same order (added two more chairs now having a larger outside deck) and received a totally different order. Same website, same procedure to order, different result.?
Hard to get a response from your company to rectify the problem
See comment below
Hi Jill, We are sorry to note your disappointment with the product received. We are sorry to learn that you were unable to connect with us. We at Covers&All always try our best to provide the fast and efficient service to every customer, however in this instance, we failed and we sincerely apologize for that. Upon checking the order details, we have processed the order same as per the order details. However as you have shared your feedback with us, we have passed the same to the concerned team. They will contact you soon to provide the best possible resolution on the same.
They are always very thorough and their dimensions and I appreciate the follow up. I have purchased multiple covers and will do so again if needed.
Seems high quality so far. Came relatively quickly for custom product.
I ordered a custom shade sail and the measuring instructions on the website said to provide the actual measurements of the space and they would take off standard deductions for hardware. The shade sail I received was larger than the measurements I provided and doesn't work in my space. After emailing about the issue, I called 5 times before I actually reached someone who told me to email customer service. After weeks of back & forth I was told they won't accept a return and that they only deduct for hardware if the hardware is purchased from them. The measuring instructions should have said that!
Hi Tricia, We are sorry to note your disappointment with the product received and we sincerely apologize that our service does not meet your expectations. We have rechecked the details, we have processed the order same as per the order dimensions and as per the standard measurements instruction provided on the website. As per your concern, in the measurement instruction we have mentioned that if you purchase accessories then the sun sail measurements will be reduced. However as we can see that you have not purchased the accessories. Also you are measuring the sun sail from d ring to d ring however we have already deducted around 3" from the sun sail to accommodate it perfectly, as mentioned in the website instructions. As we can see that our team has provided the best possible resolution on the same. However we can certainly understand your concern regarding the resolution time frame. As your feedback is important to us, we have passed the same to the concerned team to make the customer experience better.
Did a custom order to fit outdoor patio furniture. Sent in my measurements and within 2-3 weeks received the product. Fit was perfect and great quality. Couldn't be happier!
Custom made Barbecue cover ordered... Perfect! Excellent quality and highly recommend
Very good experience purchasing my cover. Ordering and review process were very good as was the delivery. The product seems to be of high quality.
Customer service was excellent and the team made sure the cover would fit my sectional. It's perfect and exactly what I need.
I needed custom sizes and Covers and All did not disappoint! The material is perfect and the cover s fit great!
Cover for bed swing cushion fit perfectly and has held up well in rain, heat and humidity.
IT was a great experience, every item was custom size/shape and it was a perfect fit.
No problems at all from purchase to delivery and installation
I ordered new covers for outdoor couch. The covers fit perfectly, and the fabric is much better quality than the old ones. Dries super fast too.
Great product, great service! They contacted us numerous times to make sure measurements were correct and then shipped quickly.
The order process was very easy and the turn around time was quick. Great product for a great price!
Great to deal with. Exactly what I wanted. Company ships fast and it fits correctly.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Robert, We are sorry to note your disappointed with the product received and we sincerely apologize that our service does not meet your expectations. Upon checking the previous order details we can see that you had mentioned that you want the cover for the cushion. However in you current order we are unable to find any request regards to the same. Also in the order details, we have not received any information to make the product same as per the previous one. As we are in a custom business, we have tried our best to provide all require option to select as per our past experience and data. However every customer has their own requirements so we have provided an option to add comments in "Any special request for us?". As we can see that, the concerned team has provided the best possible resolution on the same. Also, we have received all your require comments in your current order. Our team has checked the same and will process the order accordingly.