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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
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51,451 reviews

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New York
1 review
0 helpful votes
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Excellent product! Love it!
July 28, 2022

Perfect! Good quality, timely delivery, durable, look nice too!

Date of experience: July 27, 2022
Virginia
1 review
0 helpful votes
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..
July 28, 2022

.. Thank you and why ask for 50 characters. Pleased customers.

Date of experience: July 27, 2022
Minnesota
1 review
0 helpful votes
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Seat cushion covers
July 28, 2022

The cushion covers were exactly as I ordered. Having ties on all 4 corners keeps the cushions in place where previously they were held in place with only one velcro loop.

Date of experience: July 27, 2022
Canada
1 review
0 helpful votes
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Good value
August 27, 2022

Dealt with you guys a few times. Never any surprises. Thank you

Date of experience: July 27, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Terry, Thank you for taking the time to acknowledge our efforts. Your appreciation tells us we are doing something right and encourages us to keep offering the right options, products, and services. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. If you have additional comments or questions, please feel welcome to reach us via our 24x7 phone or chat helpline.

Mississippi
2 reviews
0 helpful votes
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Dog Bed Cover
July 27, 2022
Updated review

Easy to navigate website. Quality products. Fair prices. Quick turnaround.

Date of experience: July 27, 2022

Finally
April 21, 2022
Previous review

Finally. Custom-made, durable, outdoor covers at reasonable prices.

Date of experience: April 20, 2022
Maine
1 review
0 helpful votes
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Perfection
July 27, 2022

After some help with details of the order, the item was delivered timely and I was delighted with the product/

Date of experience: July 27, 2022
Louisiana
1 review
0 helpful votes
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Great product and great service!
July 27, 2022

Very, very happy with this product! Very high quality and fit perfectly in the space we had, it has made our deck a very nice relax and cool place to hang out.

Date of experience: July 27, 2022
Virginia
1 review
0 helpful votes
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Custom Cushions
July 27, 2022

Cushions and fabric were excellent quality especially for the price. Only minor issue is they are a little loose for the size foam I got (the height dimension seems larger or needs batting to fill it up).

Date of experience: July 27, 2022
South Carolina
2 reviews
0 helpful votes
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Matching TV Speaker Cover
July 27, 2022

Very Good!
Excellent quality product at a reasonable price! Because all each of our 4 products were custom made, it was critical to have the precise sizes and colors for each one!

Date of experience: July 27, 2022
Utah
2 reviews
1 helpful vote
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Amazing service
July 27, 2022

They were very thorough in making sure the design was correct and following up to make sure it was accurate. Even when I thought I had given them all of the information they noticed things I missed just based on my picture of our outdoor couch that I was getting a cover on. They updated the design and made sure it was perfect. It fits beautifully and looks great.

Date of experience: July 27, 2022
Virginia
3 reviews
12 helpful votes
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Center console wrap cover
August 26, 2022
Updated review

The wrap cover for some reason included a top which I had to cut out. The full length zipper was to be installed to allow for the wrap to be zipped together. Had to cut zipper to wrap around the console and install snaps to replace zipper…..

Date of experience: July 27, 2022

Customer service was polite knew the product and professiona...
June 12, 2022
Previous review

Customer service was polite knew the product and professionally assisted with custom work.

Date of experience: June 12, 2022
California
1 review
0 helpful votes
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Custom Cushion Covers!
July 27, 2022

Easy to use website. Great service. Quick delivery.

Date of experience: July 27, 2022
Georgia
1 review
0 helpful votes
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Thank you!
July 27, 2022

Great quality great price for custom covers. Thank you.

Date of experience: July 27, 2022
Wisconsin
1 review
0 helpful votes
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Overall product itself is good quality material, it just didn't pan out for what my thoughts where. Due to not enough bungie type material on the bottom and tons of emails back and forth for measurements. Due to a inch plus or minus I think it is hard to get a exact fit. But I think it is still definitely worth the time and money where else can you get something like this done? Even though I will still have to use bungies do to it being big, I would still buy another from the company!

Date of experience: July 27, 2022
New York
1 review
0 helpful votes
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Happy Customer!
July 27, 2022

Good Job Vanessa for helping me order you made it clear and easy

Date of experience: July 27, 2022
California
1 review
0 helpful votes
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Grade A service and attention to detail. Went above and beyond what was requested. Much appreciated.

Date of experience: July 27, 2022
California
1 review
0 helpful votes
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Grill cover
July 27, 2022

It was perfect. Exactly what I was looking for. Fit perfectly.

Date of experience: July 27, 2022
New York
1 review
0 helpful votes
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Good job
July 27, 2022

Customized product arrived in a timely manner and was as expected. Would use them again for future needs.

Date of experience: July 27, 2022
Georgia
1 review
0 helpful votes
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Grill cover did not work
August 26, 2022

Ordered a grill cover for my Weber Q2200 grill. The cover arrived on time but was very baggy and loose. The elastic at the corners did nothing. Multiple emails and phone calls had to be made to address the issue. Photos were emailed for documentation. Finally Covers and All agreed that cover was not made properly in regards to elastic and provided full refund. All in all a very frustrating interaction.

Date of experience: July 27, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Claude, We are very sorry to learn that your Grill Cover for Weber Q 2200 Gas Grill does not fit as desired. Moreover, please accept our apologies for any difficulties you faced while communicating with our support team. Though we make great efforts to deliver high-quality products and superior customer service, we understand that there is room for improvement. However, as soon as the error is found we refunded you in full for the order. If you have additional comments or questions, please feel welcome to reach us via our 24x7 phone or chat helpline.

Pennsylvania
1 review
0 helpful votes
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Fabric is fairly rough and not very 'cool' on those hot days!

Date of experience: July 27, 2022