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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,074
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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Michigan
1 review
0 helpful votes
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Just okay!
September 22, 2022
Updated review

Workmanship is average. Did not get the 1-2 inches of extra fit for covers. There were a lot seams that appeared to have multiple sews for whatever reason. Couldn't believe all the thread tails left over from sewing. Appears they do not go back and trim them. Overall, I honestly was expecting better especially for the money spent on all of the covers. They serve our purpose and hopefully last for the 5 years.

Date of experience: August 23, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Kenneth, We are sorry to note your disappointment with the product received. Upon checking the order details, we have processed the order same as per the approved drawing with the standard leeway as mentioned on the website. Also as part of our commitment to providing world-class products, we perform a Quality Check on all products before they are shipped to ensure customers will not face such issues and try our best to provide the efficient service to every customer. However we do acknowledge that there is always a scope for improvement. As your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. We are glad to know that the product fulfills the actual purpose. If you have any concerns, please feel free to contact our customer support team via call or chat.


Easy breezy!
July 6, 2022
Previous review

Easy breezy!

Date of experience: July 6, 2022
Washington
2 reviews
0 helpful votes
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Outdoor fire pit cover
August 23, 2022

Excellent outdoor cover. I'd buy again for other outdoor items.

Date of experience: August 23, 2022
Florida
1 review
0 helpful votes
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Ordered with the dimensions I gave them and a nice cover came. My wife is happy. So if she's happy I'm happy. Happy wife happy life

Date of experience: August 23, 2022
Washington
1 review
0 helpful votes
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..
August 23, 2022

...

Date of experience: August 22, 2022
Wisconsin
1 review
0 helpful votes
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Nice covers
August 23, 2022

Great experience. Good customer service and the covers fit perfectly.

Date of experience: August 22, 2022
California
1 review
0 helpful votes
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Repeat Customer
August 23, 2022
Updated review

My first cover ordered was for a gas fueled firepit. It fit perfectly and the quality of the materials and workmanship is second to none. Loving the product. This is my second order to cover the furniture around the firepit now!

Date of experience: August 22, 2022

I cannot wait until this cover arrives!
July 12, 2022
Previous review

I cannot wait until this cover arrives!

Date of experience: July 12, 2022
New York
1 review
0 helpful votes
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I am pleased with the quality of the covers. They fit well and are durable.

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Date of experience: August 22, 2022
Florida
1 review
0 helpful votes
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Great Product
August 22, 2022

Great product, exactly what we needed and arrived in a timely manner too!

Date of experience: August 22, 2022
Maine
1 review
0 helpful votes
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I have used them twice now and both times have been extremely pleased with the results. The prices are very competitive and the quality is excellent.

Date of experience: August 22, 2022
Illinois
1 review
0 helpful votes
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Great covers!
August 22, 2022

The covers were easy to put on our skylights and have really helped keep our house cool. They have stayed on through storms and are very sturdy. A more affordable option than custom blinds.

Date of experience: August 22, 2022
Virginia
1 review
0 helpful votes
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Custom Adirondack chairs covers
August 22, 2022

Very responsive, ensured measured properly, arrived quickly!

Date of experience: August 22, 2022
Washington
1 review
0 helpful votes
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Great products, quality and service!
August 22, 2022

Second order with Covers & All. Completely satisfied again. And it was super fast delivery

Date of experience: August 22, 2022
New York
1 review
0 helpful votes
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Love, love, love your covers
August 22, 2022

Getting custom sized covers could not be any easier than your system. Just perfect every time and I've ordered multiple items at multiple times.

Date of experience: August 22, 2022
Michigan
1 review
0 helpful votes
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Great cover, would recommend
August 22, 2022
Updated review

I love that you actually had an option for a custom fire table with a top box. The cover fits great, and has stood up to the weather well so far. Only giving 4 stars because when their customer service reached out to me to ask for more details, they did so from a no reply email and didn't give me a great way to give them the information at first.

Date of experience: August 22, 2022

I love that you actually had an option for a custom...
July 11, 2022
Previous review

I love that you actually had an option for a custom fire table with a top box.

Date of experience: July 11, 2022
Tennessee
1 review
0 helpful votes
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Good Product
September 21, 2022

Took a lot of transaction with dimensions but satisfied with results

Date of experience: August 22, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Willie, We are sorry to note your disappointment with the back and forth. As we are in a custom business and to provide the customized cover, we need to reconfirm all the details so customer will not face any issue. Though we have worked hard to make the order process easy to follow and try our best to provide the fast service, we understand that there is room for improvement. As your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. We are glad to know that you are happy with the final product.

California
1 review
0 helpful votes
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Boat chairs
September 21, 2022

I found the website difficult to use
Not that user friendly

Date of experience: August 22, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Cris, We are sorry for the inconvenience caused to you while placing an order. Though we have worked hard to make the website simple and easy to follow, we understand that there is room for improvement. We request you to share your ideas and write us at [email protected] for a better customer experience. If you have any other concerns, please feel free to contact our customer support team via call or chat.

North Carolina
1 review
0 helpful votes
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Thanks
August 22, 2022

Thanks. Expensive, but well made covers and good quality.

Date of experience: August 22, 2022
New Jersey
1 review
0 helpful votes
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Perfect
August 22, 2022

Thebcover fits perfect and service was really great to help make sure the cover was made to the right fit!

Date of experience: August 22, 2022
Georgia
1 review
0 helpful votes
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5 star
August 22, 2022

The entire experience was very smooth and efficient

Date of experience: August 22, 2022
New York
1 review
0 helpful votes
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Easy and quick. Good quality
August 22, 2022

Excellent. Great quality and fast delivery. Price appropriately

Date of experience: August 22, 2022