On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Even better than we expected. The covers look great on our patio and the quality is excellent.
I requested and received the sample material. Very easy to pick the correct material for my project.
Really surprised that the cost of their highest quality cover was so great! Fit perfect!
The Cover and All team worked closely with me to get the best fit for the van I am buying. The van has not been delivered yet so I do not know how successful our efforts were.
Very nice quality product and online shopping experience.
Extremely pleased with the boat covers that were received at a more than reasonable price point!
Cushion covers are wonderful and so well made. Order arrived early. Our deck is beautiful again. Great service. Will not hesitate to order again.
Very nice quality for a custom outdoor mattress cover for a porch swing bed. Our order arrived about a week before the estimated delivery date. I also asked for and received a free swatch kit.
Fits great and looks good. Better product that what I can get from the seller of the furniture
Covers were made to exactly the size I requested. They fit perfectly and secure nicely.
Product was well made but the material was too shiny for what I wanted for patio furniture.
The shipping also took a long time for the cost compared to other companies.
Great quality. From initial order to delivery - very fast service
Measurements are all wrong, which means I can't use the product. Had to bin it. Since production is. Made in India (which I didn't know), changes I tried to make within only an hour or less from time of the order, were already impossible to implement.
Loved that i could give my exact measurements. Choice of colours could be better.
Great quality, exactly as described, easy to clean. We love them!
My patio cover fits perfectly! Heavy duty. Very impressed.
I ordered cushion covers for my patio furniture. I am very happy with the quality of the work, the cost and the customer service of the company.
From order to delivery, the service was amazingly fast, and the two covers I ordered are very high-quality products. I could not be more pleased.
I did have some website issues when trying to place my order, which was frustrating - It wouldn't retain the dimensions I entered. It kept reverting to the original page. - but your customer service department contacted me, (e-mail) and it was eventually resolved in a courteous manner.
Covers I selected are very well made and form fit nicely. Website was easy to navigate and measuring instructions easy to follow. Delivery time was very quick for custom made covers.
These worked great for us! Perfect fit, great quality and great price point!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tal, we regret the inconvenience caused. We apologize as we were unable to make amendments to your order. Upon order placement, an automated email is sent to all the customers that states in case of any changes in the order, please contact us via chat or call helplines within 2 hours of your order placement. Unfortunately, we didn't receive any call or chat communication from your side and the order was sent to production. Email responses may take time more than 2 hours, hence, we do not suggest emails for such cases. We hope this clarifies our limitations also for not making the changes. You can check https://www.coversandall.com/coupons for the best applicable discounts in case you wish to reorder the correct size.