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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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North Carolina
1 review
0 helpful votes
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Custom Quality - Fast
September 1, 2022

Very nice quality for a custom outdoor mattress cover for a porch swing bed. Our order arrived about a week before the estimated delivery date. I also asked for and received a free swatch kit.

Date of experience: September 1, 2022
New York
1 review
0 helpful votes
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Outdoor table and sectional covers
September 1, 2022

Fits great and looks good. Better product that what I can get from the seller of the furniture

Date of experience: September 1, 2022
Pennsylvania
1 review
0 helpful votes
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Outside barbecue
September 1, 2022

Covers were made to exactly the size I requested. They fit perfectly and secure nicely.

Date of experience: September 1, 2022
Texas
1 review
0 helpful votes
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Ottoman
September 1, 2022

Product was well made but the material was too shiny for what I wanted for patio furniture.
The shipping also took a long time for the cost compared to other companies.

Date of experience: September 1, 2022
New York
1 review
0 helpful votes
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Custom cover
September 1, 2022

Great quality. From initial order to delivery - very fast service

Date of experience: September 1, 2022
Illinois
1 review
0 helpful votes
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Waste of money
October 1, 2022
Updated review

Measurements are all wrong, which means I can't use the product. Had to bin it. Since production is. Made in India (which I didn't know), changes I tried to make within only an hour or less from time of the order, were already impossible to implement.

Date of experience: September 1, 2022
Veeni M. Covers & All USA Rep
over a year old

Hi Tal, we regret the inconvenience caused. We apologize as we were unable to make amendments to your order. Upon order placement, an automated email is sent to all the customers that states in case of any changes in the order, please contact us via chat or call helplines within 2 hours of your order placement. Unfortunately, we didn't receive any call or chat communication from your side and the order was sent to production. Email responses may take time more than 2 hours, hence, we do not suggest emails for such cases. We hope this clarifies our limitations also for not making the changes. You can check https://www.coversandall.com/coupons for the best applicable discounts in case you wish to reorder the correct size.


Loved that i could give my exact measurements
August 9, 2022
Previous review

Loved that i could give my exact measurements. Choice of colours could be better.

Date of experience: August 8, 2022
Utah
1 review
0 helpful votes
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Great
September 1, 2022

Great quality, exactly as described, easy to clean. We love them!

Date of experience: September 1, 2022
Minnesota
1 review
0 helpful votes
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So Impressed!
September 1, 2022

My patio cover fits perfectly! Heavy duty. Very impressed.

Date of experience: September 1, 2022
Florida
1 review
0 helpful votes
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Very happy
September 1, 2022

I ordered cushion covers for my patio furniture. I am very happy with the quality of the work, the cost and the customer service of the company.

Date of experience: September 1, 2022
Tennessee
1 review
0 helpful votes
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Picnic Table Covers
September 1, 2022

From order to delivery, the service was amazingly fast, and the two covers I ordered are very high-quality products. I could not be more pleased.
I did have some website issues when trying to place my order, which was frustrating - It wouldn't retain the dimensions I entered. It kept reverting to the original page. - but your customer service department contacted me, (e-mail) and it was eventually resolved in a courteous manner.

Date of experience: September 1, 2022
Maryland
2 reviews
0 helpful votes
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Excellent quality and fit
September 1, 2022

Covers I selected are very well made and form fit nicely. Website was easy to navigate and measuring instructions easy to follow. Delivery time was very quick for custom made covers.

Date of experience: September 1, 2022
Connecticut
1 review
0 helpful votes
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Great covers
September 1, 2022

These worked great for us! Perfect fit, great quality and great price point!

Date of experience: September 1, 2022
Ohio
1 review
0 helpful votes
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Best Outside Couch Cover
September 1, 2022

We selected one type and measured then after sending a picture, they advised another style would fit better. We choose a heavier fabric due to our harsh winters! Best one we have purchased in 8 years!

Date of experience: September 1, 2022
Iowa
1 review
0 helpful votes
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Satisfied
September 1, 2022

This was our second time ordering from Covers & All. The items we ordered arrived more quickly than we expected, and fit perfectly. The workmanship is excellent, well worth the cost.

Date of experience: September 1, 2022
Massachusetts
1 review
0 helpful votes
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Great quality
September 1, 2022

Quality is great. Custom made to fit the outside furniture and they look amazing

Date of experience: September 1, 2022
Massachusetts
1 review
0 helpful votes
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Grill custom L cover
September 1, 2022

Was a little back and forth with the measurements but worth it. Cover fits Great

Date of experience: September 1, 2022
Texas
1 review
0 helpful votes
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Custom Blackstone grill cover
September 1, 2022

I have the 36" Blackstone and we just installed it in an outdoor kitchen. With the legs of the Blackstone now removed, I wanted a cover that fit over the entire top, including the grease trap, and underneath the Blackstone. Covers & All crushed it. If there's a way to upload photos, please let me know. It fits snug yet comfortably around all sides, and that's important with how much rain we can get in Houston. They also created a custom cover for my double-burners to the left of the Blackstone, and they put my company's logo on that one!

Date of experience: September 1, 2022
Maryland
1 review
0 helpful votes
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However, the end product was with it! The cover is great quality, fits PERFECTLY, and was a fraction of the cost of other places! I think the language barrier caused the long lead time for ordering.

Date of experience: September 1, 2022
Veeni M. Covers & All USA Rep
over a year old

Hi Susann, we appreciate your feedback on the fitting and the pricing of the product. As we make bespoke covers, we try to make sure that we have all the required details before starting production. We certainly apologize for the delay, however, we were able to check that for the email sent on May 25th, we received the response from your side on June 27th causing a month delay in processing the order. Nonetheless, we have forwarded your feedback to the concerned department to make sure that such issues don't happen in the future. In case of further assistance, you may reach out to us via our 24 X 7 helplines.

Wisconsin
1 review
0 helpful votes
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Excellent product quality
September 1, 2022

I needed to recover the cushions on outdoor furniture and was worried that the fit would not be snug over the old. As long and you follow their measurement instructions it will work out very well.
They are now way better than the original covers!
Came in 1 week all the way from India.

Date of experience: September 1, 2022
California
1 review
0 helpful votes
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Decent covers
September 1, 2022

Good quality covers. Slightly hard, rigid texture but overall does the job and I am happy with them.

Date of experience: September 1, 2022