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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Illinois
1 review
0 helpful votes
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Nice product but didn't like the color
September 1, 2022

Ordering was a little challenging because the pictures and the actual product seem different

Date of experience: September 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Robert! Thank you for sharing your feedback. We at Covers&All always look forward to offer the product same as per the mentioned specifications on website and the details submitted while placing the order. We also promise to do our very best to make it up to you. If you have any issue with the product received, we recommend you to send an email with complete product image at [email protected]. Our team will check and provide the best possible resolution on the same. Please feel free to contact our support team via call and chat.

Oregon
1 review
0 helpful votes
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Nice product
September 1, 2022

Products came as described. I aired them out for a day due to the strinkwrap causing some Oder but it disappeared quickly. Would order again!

Date of experience: September 1, 2022
Virginia
1 review
0 helpful votes
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Happy
September 1, 2022

It was great. Everybody loves my new cushion covers

Date of experience: September 1, 2022
California
1 review
0 helpful votes
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Great Product
September 1, 2022

This is the second cover I bought for my custom 50 gallon drum BBQ from here. The 1st one lasted 3 + years out in the elements.
I sent them pictures with the measurements and they fit like a glove.
And they look great also.
Great Product.

Date of experience: September 1, 2022
Tennessee
1 review
0 helpful votes
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Great product
September 1, 2022

We love our outdoor swing mattress cover and pillow covers. The product is well made and durable. Would definitely buy something from here again.

Date of experience: September 1, 2022
New Hampshire
1 review
0 helpful votes
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Great customer service
September 1, 2022

There was a mistake when I ordered online and when I called the customer service he immediately fixed the problem sent out what I needed I received it in an extraordinarily timely manner which I was very happy with. Everything to do with your company went extremely and extremely smoothly and I have recommended it to many of my friends.

Date of experience: September 1, 2022
Tennessee
1 review
0 helpful votes
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Amazing product
September 1, 2022

Even better than we expected. The covers look great on our patio and the quality is excellent.

Date of experience: September 1, 2022
Pennsylvania
1 review
0 helpful votes
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Nice presentation
September 1, 2022

I requested and received the sample material. Very easy to pick the correct material for my project.

Date of experience: September 1, 2022
Texas
1 review
0 helpful votes
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Surprised by quality and fit!
September 1, 2022

Really surprised that the cost of their highest quality cover was so great! Fit perfect!

Date of experience: September 1, 2022
Texas
1 review
0 helpful votes
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Van cover
September 1, 2022

The Cover and All team worked closely with me to get the best fit for the van I am buying. The van has not been delivered yet so I do not know how successful our efforts were.

Date of experience: September 1, 2022
Texas
1 review
0 helpful votes
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Very nice quality product and online shopping experience.

Date of experience: September 1, 2022
District of Columbia
1 review
0 helpful votes
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Excellent Product & Service
September 1, 2022

Extremely pleased with the boat covers that were received at a more than reasonable price point!

Date of experience: September 1, 2022
Florida
1 review
0 helpful votes
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Lanai chairs
September 1, 2022

Good experience overall needed special size and it was accommodated.

Date of experience: September 1, 2022
Tennessee
1 review
0 helpful votes
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Love the products
September 1, 2022

Cushion covers are wonderful and so well made. Order arrived early. Our deck is beautiful again. Great service. Will not hesitate to order again.

Date of experience: September 1, 2022
North Carolina
1 review
0 helpful votes
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Custom Quality - Fast
September 1, 2022

Very nice quality for a custom outdoor mattress cover for a porch swing bed. Our order arrived about a week before the estimated delivery date. I also asked for and received a free swatch kit.

Date of experience: September 1, 2022
New York
1 review
0 helpful votes
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Outdoor table and sectional covers
September 1, 2022

Fits great and looks good. Better product that what I can get from the seller of the furniture

Date of experience: September 1, 2022
Pennsylvania
1 review
0 helpful votes
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Outside barbecue
September 1, 2022

Covers were made to exactly the size I requested. They fit perfectly and secure nicely.

Date of experience: September 1, 2022
Texas
1 review
0 helpful votes
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Ottoman
September 1, 2022

Product was well made but the material was too shiny for what I wanted for patio furniture.
The shipping also took a long time for the cost compared to other companies.

Date of experience: September 1, 2022
New York
1 review
0 helpful votes
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Custom cover
September 1, 2022

Great quality. From initial order to delivery - very fast service

Date of experience: September 1, 2022
Illinois
1 review
0 helpful votes
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Waste of money
October 1, 2022
Updated review

Measurements are all wrong, which means I can't use the product. Had to bin it. Since production is. Made in India (which I didn't know), changes I tried to make within only an hour or less from time of the order, were already impossible to implement.

Date of experience: September 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Tal, we regret the inconvenience caused. We apologize as we were unable to make amendments to your order. Upon order placement, an automated email is sent to all the customers that states in case of any changes in the order, please contact us via chat or call helplines within 2 hours of your order placement. Unfortunately, we didn't receive any call or chat communication from your side and the order was sent to production. Email responses may take time more than 2 hours, hence, we do not suggest emails for such cases. We hope this clarifies our limitations also for not making the changes. You can check https://www.coversandall.com/coupons for the best applicable discounts in case you wish to reorder the correct size.


Loved that i could give my exact measurements
August 9, 2022
Previous review

Loved that i could give my exact measurements. Choice of colours could be better.

Date of experience: August 8, 2022