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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
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51,451 reviews

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Florida
1 review
0 helpful votes
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Great products and customer service
September 3, 2022

Just received our pool fire bowl covers. Outstanding quality. I had the pleasure of speaking with a customer service rep during the ordering process and they make it so simple and they were very polite (hard to find that these days). We would buy again for sure. One hiccup in the delivery process... Not Covers & All's fault. US Customs held up the package at the Fed-X Memphis, TN Hub for over a week. I made a call to Fed-X and they got it released and I had it within two days. Kudos to Fed-X as well for following through. Great Experience and I would highly recommend Covers & All.

Date of experience: September 1, 2022
Florida
1 review
0 helpful votes
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It's great
September 1, 2022

Cover was delivered in a timely manner and fit perfectly

Date of experience: September 1, 2022
California
1 review
0 helpful votes
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Beautiful
September 1, 2022

Love my new cushion covers. The designers even helped with my unique shape.

Date of experience: September 1, 2022
Texas
1 review
0 helpful votes
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Window shades
September 1, 2022

Loved my shades for my outdoor porch. Have some more to order but haven't gotten that far yet.

Date of experience: September 1, 2022
Connecticut
1 review
0 helpful votes
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Super professional
September 1, 2022

All experience was awesome, especially the design process.

Date of experience: September 1, 2022
Wisconsin
1 review
0 helpful votes
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Delivered as Promised
September 1, 2022

I ordered a custom fit sandbox cover with grommets every 12 ". They responded to my original requests with a description of what they would produce to be sure we were on the same page. We were. It fits perfectly and appears to be extremely tough and durable.

Date of experience: September 1, 2022
California
1 review
0 helpful votes
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Great cushion covers
September 1, 2022

The covers are well made and we're shipped fairly quickly for being custom made. Highly recommend!

Date of experience: September 1, 2022
Texas
1 review
0 helpful votes
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Just Right
September 1, 2022

I placed the order with my needed dimensions and was surprised how quickly they were shipped and delivered. They fit perfectly and look great!

Date of experience: September 1, 2022
Indiana
1 review
0 helpful votes
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After sending in my initial measurements, the team at Covers and All worked with me to ensure our new cover would fit great.

Date of experience: September 1, 2022
Iowa
1 review
0 helpful votes
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Dimensions Not Close
October 1, 2022

Went through the exercise of taking all the dimensions for a custom cover. Cover arrived much smaller than all the dimension provided.

Date of experience: September 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Dear Customer. As part of our commitment to providing world-class products, we perform a Quality Check on all products before they are shipped to ensure that they do not contain any defects. It is unfortunate that sometimes a defect is not noticed, for which we apologize deeply. We would request you to raise a ticket from your Covers&all account and share the below details with us.

1) Images of the white taffeta label sewn to the edges of the cover.
2) Images of the cover being measured on all sides with a tape measure. Kindly share full-size images to avoid the back and forth.

If you need further assistance, please do not hesitate to reach us via our 24x7 phone or chat helplines. We appreciate your time and business.

Switzerland
1 review
0 helpful votes
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Great cover
September 1, 2022

We are very happy with the sofa cover received - exactly what we needed - good quality and perfect fit. We will be ordering a table set cover soon.

Date of experience: September 1, 2022
Japan
1 review
0 helpful votes
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Nice cover, fits perfectly
September 1, 2022

It was easy to get a custom cover to fit the exact dimensions of my outdoor bar. There were a variety of color and material options to choose from, which I appreciated. When the cover came, it was a bit wrinkled, but that's to be expected. It fit onto my bar perfectly and I'm satisfied that it will provide adequate protection from UV, rain, etc.

Date of experience: September 1, 2022
New York
1 review
0 helpful votes
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Very happy
September 1, 2022

I had a custom cover made For a boat cushion that I was working on I sent the dimensions and The size and shape I needed The quality of the cover was excellent the zippers are heavy duty zipper I would definitely recommend this company to anyone who needed covers made

Date of experience: September 1, 2022
Georgia
1 review
0 helpful votes
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Speaker covers gave a bit more wiggle room than I had anticipated by the website measurements guidelines, and the furniture covers a bit less wiggle room than I had anticipated. Overall, great products and great service.

Date of experience: September 1, 2022
Indiana
1 review
0 helpful votes
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Excellent quality
September 1, 2022

Easy to pick out and measure, got exactly what I was wanting. Excellent quality material

Date of experience: September 1, 2022
New Jersey
2 reviews
0 helpful votes
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Fit perfectly.
September 1, 2022

Very satisfied with the product received, Unhappy that I need to pat you on the back with more that 50
Characters.

Date of experience: September 1, 2022
California
1 review
0 helpful votes
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.
September 1, 2022

...

Date of experience: September 1, 2022
Arizona
1 review
0 helpful votes
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Love my cover!
September 1, 2022

I absolutely love this cover! It fits so well and is easy to put on and off!

Date of experience: September 1, 2022
Michigan
1 review
0 helpful votes
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Awesome product support
September 1, 2022

Easy to work with and very knowledgeable staff. Great help when I need ti to finish order

Date of experience: September 1, 2022
Georgia
1 review
0 helpful votes
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What a surprise
September 1, 2022

I honestly was a little reluctant to purchase from this site since I had never heard about it. BUT I looked EVERYWHERE for a replacement fire pit cover. High and low, there was nothing.

Then I found your site! Their work is not only high quality, but quick service as well! So thankful I found a way to replace my fire pit cover and not the entire fire pit from rust!

Date of experience: September 1, 2022