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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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California
1 review
0 helpful votes
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Low quality fabric
October 2, 2022

Fabric started ripping open from the seems as soon as I put it on the couch.

Date of experience: September 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Gema, we regret the inconvenience caused. We perform a Quality Check on all products before they are shipped to ensure that they do not contain any defects. We would request you to raise a ticket from your Covers&all account and share real-time images of the cover along with an image of the white taffeta label sewn to its edges. Please be assured that we'll check and resolve this as soon as possible.

West Virginia
1 review
0 helpful votes
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Nice Helm Cover
September 1, 2022

They provided a CAD view of my order and asked a measurement
Question. Indicating attention to detail. Received it as scheduled and the workmanship was excellant.

My only wish was they offered material in more colors.

Date of experience: September 1, 2022
New Jersey
1 review
0 helpful votes
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The table cover was perfect.
September 1, 2022

I received the table cover in a reasonable amount of time. The cover was the correct dimensions according to my order. It had a portion with an elastic fitting that helped it fit just right. The color was as presented in the photo. I am very pleased. It looks very nice and it is protecting my table very well from sun and rain damage. Happy customer!

Date of experience: September 1, 2022
Ohio
1 review
0 helpful votes
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BigGVet04
September 1, 2022

Fit perfect the color is great nice material! We bought one for our friends and they couldn't be happier

Date of experience: September 1, 2022
New Jersey
1 review
0 helpful votes
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Quality product
September 1, 2022

I needed a custom sized cover for a bar cart, and had used covers and all in the past for a couch. The covers are high quality and fit perfectly. They last through the ice in the winter and don't leak.

Date of experience: September 1, 2022
Illinois
1 review
0 helpful votes
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Costa Rica Sun Protection
September 1, 2022

Easy to order and understand extra material gets added for irregular tables.

Date of experience: September 1, 2022
Texas
1 review
0 helpful votes
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Great company
September 1, 2022

I placed my order without reading the full instructions. I already had the hardware so the size would have been different. Even though I messed up the measurements customer service helped get what I needed and fixed my mistake! Very happy with the end result

Date of experience: September 1, 2022
California
1 review
0 helpful votes
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Perfect
September 1, 2022

The custom made covers were exactly what we wanted, great quality and price. Thank you for the quick turnaround

Date of experience: September 1, 2022
Colorado
1 review
0 helpful votes
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Astounding quality and delivery
September 1, 2022

My 5 patio furniture covers not only were delivered 4 days early but delighted me with the absolutely perfect fit. The company's measuring guide was helpful and a MUST to achieve a permit fit.

Date of experience: September 1, 2022
North Carolina
2 reviews
0 helpful votes
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Excellent Product
September 1, 2022

Perfect fit and quality product. Will definitely order again when I need any covers.

Date of experience: September 1, 2022
Virginia
2 reviews
0 helpful votes
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Satisfied Customer
September 1, 2022

My overall experience from perusing the website to review the product choices to choosing and sizing a cover was very easy and straight forward…

Date of experience: September 1, 2022
New Jersey
1 review
0 helpful votes
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Way better quality and much faster delivery than I'd hoped for, thank you!

Date of experience: September 1, 2022
California
1 review
0 helpful votes
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Would definitely recommend. They went above and beyond the product is great.

Date of experience: September 1, 2022
Georgia
1 review
0 helpful votes
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Great
September 1, 2022

I needed a custom fit for my deck and your company did a great job. Not only did they futile my request; they made sure and checked requirements with me.

Date of experience: September 1, 2022
California
1 review
0 helpful votes
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Repeat customer
October 1, 2022

This is my third chaise cover purchase and I'm very pleased with its quality, especially for the fair price. Shipping was prompt and included tracking. My latest cover matches my older ones so I know there is product consistency.

Date of experience: September 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Adriana, thanks for taking the time to share your experience with Covers&all. We do acknowledge that there is always a scope for improvement, so it would be great if you could share your ideas for a better customer experience. Thanks again.

Washington
2 reviews
0 helpful votes
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A1 Quality
September 1, 2022

Just my previous orders, the quality is amazing. Our first order, 5 years ago, is still like new.

Date of experience: September 1, 2022
Oregon
2 reviews
0 helpful votes
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Just what I needed
September 1, 2022

Ordering was a breeze and the product seems extremely well made. I'm glad I found this company.

Date of experience: September 1, 2022
Colorado
1 review
0 helpful votes
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Custom firepit cover
September 1, 2022
Updated review

I didn't see the final price after my "welcome20" discount was applied before I had to select place order. I would have liked to have seen that to confirm.

Date of experience: September 1, 2022

I didn't see the final price afyer my "welcome20" discount...
July 24, 2022
Previous review

I didn't see the final price afyer my "welcome20" discount was applied before I had to select place order. I would have liked to have seen that to confirm.

Date of experience: July 24, 2022
Missouri
2 reviews
0 helpful votes
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Excellent outdoor furniture cover
September 1, 2022

Easy ordering process and very responsive when I contacted customer service with a question. The time to make, ship and deliver the custom cover was very reasonable, about 2 weeks. Importantly, we are very satisfied with the cover.

Date of experience: September 1, 2022
Massachusetts
1 review
0 helpful votes
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High quality and reasonable lead time
September 1, 2022

Covers were made exactly to the dimensions we provided and fit perfectly. The material and workmanship were both excellent. The covers were not inexpensive, but we could not find stock covers in the dimensions we needed, so the decision to go with custom covers is one we are very happy with.

Date of experience: September 1, 2022