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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,072
shipping
342
quality
21,524
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Colorado
1 review
0 helpful votes
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Sammy gazebo
September 30, 2022

Hopefully the quality is there... I believe it will be and the quality so far is great

Date of experience: September 30, 2022
California
1 review
0 helpful votes
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Do not order from the company. They will do anything and everything to a paid giving a refund for shoddy work. They made covers for two chairs that were sloppy and were of a very poor fit. Despite spending. Significant dollars with them, they us not interest in rectifying the situation on these two items and just kept giving me the runaround. Do not order from them.

Covers & All USA attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2022
Arizona
1 review
0 helpful votes
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Great Quality
September 30, 2022

The entire experience was simple and the product quality is great!

Date of experience: September 30, 2022
North Carolina
1 review
0 helpful votes
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Fantastic Cover
September 30, 2022

The ordering process was simple and quick. I did it from my phone. I was adding a couple inches on my own before I noticed the note at the bottom stating they will add length to ensure fit. I received my cover as scheduled and it fits great (a little loose but that's my fault).

Date of experience: September 30, 2022
California
1 review
0 helpful votes
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Excellent Product
September 30, 2022

Excellent product. I did find it excessive that I had to be home and sign for it to get it. When the entire family works during the day, it makes it difficult to receive your order.

Date of experience: September 30, 2022
Pennsylvania
1 review
0 helpful votes
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Deck furniture covers
September 30, 2022

I have absolutely nothing negative to say about my entire experience buying these covers. I wasted a ton of time trying to find covers that were premeasured but could not find anything to match my dimensions. Covers & All made these covers to my exact specifications and they fit perfectly on my love seat and 2 swivel chairs. I spent a little extra for the heaviest material and I'm glad I did. I highly recommend it. I also ordered the elastic bottoms for the 2 swivel chairs since they have no legs and they really secure the covers. For the love seat I ordered the buckle straps to secure to the legs. They work great. The order arrived ahead of schedule. Like I said I have nothing to complain about. I highly recommend them.

Date of experience: September 30, 2022
Wisconsin
1 review
0 helpful votes
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Great fast and friendly everything fit like it should

Date of experience: September 30, 2022
Georgia
1 review
0 helpful votes
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Custom Fire Pit Covers
September 30, 2022

The covers look great, fits perfectly, and they are much thicker than the previous cover. They look great, and delivery was fast.

Date of experience: September 30, 2022
Pennsylvania
1 review
0 helpful votes
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Nice covers!
September 30, 2022

Ordering process was user friendly. I've only had the covers for about a month, but the seem very durable and that they will hold up over time.

Date of experience: September 30, 2022
North Carolina
3 reviews
0 helpful votes
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Fasat response
September 30, 2022

Asked for a sample, got it quickly, now making decisions

Date of experience: September 30, 2022
Oklahoma
1 review
0 helpful votes
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Perfect size. Great quality.
September 30, 2022

While it was a little frustrating sending measurements and photos, it was well worth the extra time. I couldn't be more satisfied with the look, the fit and the feel.

Date of experience: September 30, 2022
Idaho
1 review
0 helpful votes
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The Best!
September 30, 2022

Second purchase and highly satisfied and educational website

Date of experience: September 30, 2022
California
1 review
0 helpful votes
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Gas fire pit cover
September 30, 2022

Great cover, fit perfect and looks like it will last a long time!

Date of experience: September 30, 2022
North Carolina
1 review
0 helpful votes
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High quality, perfect fit and protection
September 30, 2022

Easy ordering, delivered on time, stable and sturdy quality, perfect fit! Much better than previously owned covers and well priced.

Date of experience: September 30, 2022
California
1 review
0 helpful votes
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Perfect solution
September 30, 2022

This is the best place to get non-standard covers. The quality is exceptional.
Price is reasonable for a custom product.

Date of experience: September 29, 2022
Arizona
1 review
0 helpful votes
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Grill cover.
September 29, 2022

The process was simple and very well done. I was impressed with the interaction before signing off on the final product.

Date of experience: September 29, 2022
Louisiana
1 review
0 helpful votes
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Great covers
September 29, 2022

Easy to order and pick sizes. Covers themselves were great quality, fit well, easy experience!

Date of experience: September 29, 2022
Colorado
2 reviews
0 helpful votes
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Order done well
September 29, 2022

Need mesh screen door where I am moving & your step by step instructions gave me great confidence I am buying it correctly

Date of experience: September 29, 2022
California
1 review
0 helpful votes
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High quality covers
September 29, 2022
Updated review

When I applied the 20% discount code the total price was more than when I used the 15% discount code so I had to use 15% discount code. It turned out the 20% discount code has a limit to a certain amount.

Date of experience: September 29, 2022

A strange thing happened
September 16, 2022
Previous review

A strange thing happened. When I applied the 20% discount code the total price was more than when I used the 15% discount code so I have to use 15% discount code.

Date of experience: August 16, 2022
Canada
1 review
0 helpful votes
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Sewn backwards awaiting company to fix error
October 29, 2022

We went back and forth over and over with measurements on our custom kitchen island cover and when it arrived the zippers opened from back to front, not front to back like in our photo mock ups. As I didn't open the cover right away to check it, the company says they will not assist us in making things right. They say it is a custom order and no good to them. It was a custom order and is no good to us either in its non functioning condition.we are currently waiting on the company to make and send a new one. Will update review.

Covers & All USA attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 29, 2022