Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,051
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
Follow Marsha T.
Unfollow Marsha T.
Share Review
Report Review

The communication was great
February 28, 2025

It was a perfect cover and well described on the website.
It was the perfect cover for an outside item

Date of experience: February 17, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Marsha! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
Follow Michael P.
Unfollow Michael P.
Share Review
Report Review

All in all very good
February 27, 2025

All in all very good. Careful attention to dimensions back and forth but the standard of 2" extra material horizontally and 0" extra vertically makes for a slightly baggy cover. I would tighten the extra horizontal tolerances but again Im happy with the cover.

Date of experience: February 17, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Alabama
2 reviews
0 helpful votes
Follow Kim R.
Unfollow Kim R.
Share Review
Report Review

Great Product!
February 27, 2025

I am very pleased with my overall experience with Covers and All.

Date of experience: February 17, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Kim! We are delighted to hear that you are pleased with our products & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
Follow Brett D.
Unfollow Brett D.
Share Review
Report Review

Quality Pool Cover - Best On Market
February 27, 2025

Last summer I purchased a 24 ft long above ground Intex Pool for the family. We live in Northern Arizona, the heat during the summer can be relentless but we also face some snow and high winds during the winter. The cover sent with the pool early lasted 5 months. After searching for hours on Amazon and other websites I decided to order from Custom Covers and thank God I did (everything else on the market is trash). The cover is heavy duty, high quality, and fits perfect. Definitely worth the cost. I wouldn't be surprised if the cover lasts longer then the pool itself.

Date of experience: February 17, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Brett, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
Follow Joy G.
Unfollow Joy G.
Share Review
Report Review

Love My Custom Table Cover
February 27, 2025

I purchase a custom blue table cover. I took measurements, uploaded a picture of the table, chose the color blue (there were many other colors to choose from) and then ordered my blue table cover. Covers and All asks me some questions regarding my table measurements to make sure the fit was good. The order came on time and the table cover fits perfectly. The cover is made of durable weather protective material. I love the way it looks and the price was reasonable.

Date of experience: February 17, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Joy, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
Follow David R.
Unfollow David R.
Share Review
Report Review

Very nicely made cover
February 27, 2025

;gjlsdkjgl;sdjfglksdjgfklsjfdgosjdgfljsdklgfjsklfdgjlskdjg

Date of experience: February 17, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
Follow Ben C.
Unfollow Ben C.
Share Review
Report Review

More canvas coated with rubber please.
February 27, 2025

Looking forward to my order. And when it came I was very happy.

Date of experience: March 5, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hi Ben, Thank you for your feedback! We're just as excited for you to receive your order. We’ll make sure it arrives as expected, and if you need any assistance in the meantime, feel free to reach out.

We appreciate your trust in us and look forward to serving you again!

California
1 review
0 helpful votes
Follow Olivia Q.
Unfollow Olivia Q.
Share Review
Report Review

I recently purchased outdoor furniture covers from Covers & All. While the delivery was relatively quick, I had some issues. First, despite carefully measuring according to the instructions, one of the covers was too small for my furniture. Additionally, they didn't send me the full order initially, which was frustrating.

I did reorder the missing items, but unfortunately, I had to pay full price for them again, which felt unfair given the initial mistake. The covers themselves seem good quality, but the hassle with the order and extra costs left me a little disappointed. I hope they can improve their order fulfillment and customer service moving forward.

Date of experience: February 17, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hi Olivia, We sincerely apologize for the inconvenience caused and truly understand your frustration. It seems there were some discrepancies with your order, and we regret that this led to additional costs and delays for you.

To better assist you, we kindly request that you raise a ticket from your account. This will help us address your concerns more efficiently, and our team will be happy to look into the issue of the missing items and explore possible solutions.

Thank you for your patience and feedback, and we are committed to improving your experience with us.


Very communicative to get everything right
September 6, 2024
Previous review

The designers were very responsive, I just wish the website asked for more exact measurements so we didn't have to deal with all the back & forth.

Date of experience: August 27, 2024
Massachusetts
1 review
0 helpful votes
Follow Bryan V.
Unfollow Bryan V.
Share Review
Report Review

Great website
February 27, 2025

The interactive website was easy to use and my custom orders we're ready in about a week.

Date of experience: February 17, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Bryan, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Alabama
1 review
0 helpful votes
Follow Allen Z.
Unfollow Allen Z.
Share Review
Report Review

Perfect
February 27, 2025

Excellent made perfect can't go wrong with this company shipping was also great

Date of experience: February 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Allen! We truly appreciate your kind words! We're delighted to hear that you found our product to be perfectly made and that your experience with shipping was great. Customer satisfaction is our top priority, and it’s always rewarding to know we’ve met your expectations. Thank you for choosing us—we look forward to serving you again in the future!

Illinois
1 review
0 helpful votes
Follow Brandon Z.
Unfollow Brandon Z.
Share Review
Report Review

Well made but slightly large
February 27, 2025

See my review section. Made slightly large but cover is good quality.

Date of experience: February 16, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Brandon! Thank you for your review! We're glad to hear you're happy with the quality of the cover. We add 1" to 2" of leeway on the given width/depth for easier pull-in and pull-out, which is mentioned on our website. If there are any other issues, you can raise a ticket from your account. We appreciate your feedback, and if there's anything else we can assist you with or discuss further, feel free to reach out.

California
1 review
0 helpful votes
Follow A I.
Unfollow A I.
Share Review
Report Review

Window seat covers
February 27, 2025

Rather quick delivery. Packaging was tight resulting in covers being wrinkled. I was able to steam the wrinkles out. The covers were well made and fit the specs, but the fabric was stiff and just okay.

Date of experience: February 16, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hello! Thank you for sharing your experience with us! We’re glad to hear that your window seat covers were well made and fit the specifications. We apologize for the packaging causing some wrinkles, though we’re happy to hear that you were able to steam them out. Regarding the fabric, we always aim to offer high-quality materials, and we appreciate your feedback. If you're looking for a softer option or have any further questions, please don't hesitate to reach out.

Nevada
1 review
0 helpful votes
Follow Rodney L.
Unfollow Rodney L.
Share Review
Report Review

The fit and protection are perfect.
February 27, 2025

Quick & Easy. The cost in creating a backyard is significant so you want to protect your investment. A Coverall cover is a logical decision.

Date of experience: February 28, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Rodney! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Florida
1 review
0 helpful votes
Follow Randy X.
Unfollow Randy X.
Share Review
Report Review

Perfect fit!
February 26, 2025

Very happy with my purchase. The fit is perfect and quality of product is exceptional.

Date of experience: February 16, 2025
Veeni M. — Covers & All USA Rep
over a year old

"Hey Randy! We’re so pleased to hear that your purchase was a perfect fit and that the quality exceeded your expectations! Your satisfaction is our top priority, and we truly appreciate your support. Thank you for choosing us—we look forward to serving you again!

California
1 review
0 helpful votes
Follow Carole S.
Unfollow Carole S.
Share Review
Report Review

Very impressed!
February 26, 2025

Only trouble was trying to review my "shopping cart" to ensure I ordered correctly.
I hope I did!🤞🤞
Online "chat" was splendid!

Date of experience: March 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Carole! Thank you for sharing your experience with us! We’re glad to hear that our online chat team was helpful. We understand that reviewing the shopping cart can sometimes be tricky, and we’re always here to assist if you need any clarification on your order. If you have any questions about your purchase, feel free to reach out—we’re happy to help!

Colorado
1 review
0 helpful votes
Follow David L.
Unfollow David L.
Share Review
Report Review

High quality product with excellent customer support to make sure of correct color and fit

Date of experience: February 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey David! Thank you for your great feedback! We're so happy to hear that you’re satisfied with the quality of the product and our customer support. We always strive to ensure the right fit and color, and it's wonderful to know we succeeded. If you need anything else, we’re here to help!

Nevada
1 review
0 helpful votes
Follow Peter L.
Unfollow Peter L.
Share Review
Report Review

The phone assistant refined what I needed and facilitated the placement order, and explained the FedEx shipping cost.

Date of experience: February 16, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Peter! We truly appreciate your kind words! It’s wonderful to hear that you had a professional experience from start to finish. Our team is always here to ensure you get exactly what you need, and we’re glad we could assist with your order and shipping details. Thank you for choosing us—we look forward to serving you again!

Georgia
1 review
0 helpful votes
Follow Seth S.
Unfollow Seth S.
Share Review
Report Review

Custom cover for offset smoker
February 26, 2025

Overall positive experience. There was a good amount of back and forth as far as measurements, but this is to be expected with a custom product. Product arrived ahead of schedule and was well-packaged for transit. Fabric feels like of good quality and craftsmanship is also quality. Writing this review after having in for approximately one month.

Date of experience: February 16, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Seth! Thank you for sharing your experience! We’re glad to hear that the product met your expectations and that the packaging, quality, and craftsmanship stood out. We appreciate your understanding during the measurement process, and we're happy it arrived ahead of schedule. If there's anything else we can assist you with, don’t hesitate to reach out!

Mexico
2 reviews
0 helpful votes
Follow Brent O.
Unfollow Brent O.
Share Review
Report Review

No
February 26, 2025

I am entering at least fifty characters so that my review is ok

Date of experience: February 16, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Brent! Thank you for your review! We understand that sometimes, reviews require a certain number of characters, and we appreciate your effort in posting your feedback. If there's anything else you'd like to share about your experience or any future needs, feel free to reach out.

Maryland
1 review
0 helpful votes
Follow Nicholas X.
Unfollow Nicholas X.
Share Review
Report Review

Great product
February 26, 2025

Really great experience, it was delivered on time. The product sent was high quality

Date of experience: February 16, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Nicholas! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!