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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,040
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

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Colorado
1 review
0 helpful votes
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Custom Size at Stock Price
February 16, 2026

The online interface was easy to use however reviewing the final design was forcing me to create an account which I didn't want to do. I had to contact them via chat which was slow but ultimately they sent me the design to review without an account. Overall the cover fit well and seems of good quality. Note the covers come from China so I'm not sure what the USA in the title is all about.

Date of experience: February 6, 2026
Veeni M. — Covers & All USA Rep
2 months ago

Hi David, Thank you for sharing your feedback and for noting that the cover fit well and met your expectations for quality. We appreciate your comments regarding the account requirement and chat experience, and this feedback has been noted as we continue to improve our review and support processes. To clarify, our products are designed in the USA, while manufacturing is carried out abroad to maintain consistent quality at competitive pricing. We value your input and appreciate you taking the time to share your experience.

Maryland
1 review
0 helpful votes
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Nice job and great communications
February 16, 2026

Custom cover started based on my measurements. They were very thorough on their drawing with their numbers for the entire lay out. Emailed to me for review. I added a couple changes to updated emailed me again and I confirmed to please build. Build was completed in a couple, few days than advised it shipped and received a few days later. Great construction and as described.

Date of experience: January 29, 2026
Veeni M. — Covers & All USA Rep
2 months ago

Hey Brian! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Puerto Rico
1 review
0 helpful votes
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Great Customer Service
February 14, 2026

I ordered two custom sizes outdoor shades and inadvertently reversed the height and width. I realized my mistake why I printed out the receipt. I contacted customer service and received a response within minutes that they had made the proper changes

Date of experience: February 3, 2026
Veeni M. — Covers & All USA Rep
2 months ago

Thank you, Joe, for letting us know we were able to help you out!  We're thrilled to hear that you are happy with our product and services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Massachusetts
1 review
0 helpful votes
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Quality products
February 13, 2026

I've ben looking for covers for my firepit and snowblower. I was excited to find Covers & All that offered custom quality products and affordable prices. I found customer service and design teams very helpful.
I've ordered 3 custom covers so far and have been very happy with them all!

Date of experience: February 3, 2026
Veeni M. — Covers & All USA Rep
2 months ago

Hey Debi! We are delighted to hear that you are pleased with our product and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Canada
1 review
0 helpful votes
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Excellent
February 13, 2026

This is a trustworthy business that has an excellent product. Easy to customize. Good communication. Quick delivery. Top quality fabric.

Date of experience: February 2, 2026
Veeni M. — Covers & All USA Rep
2 months ago

Hey Lisa! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Easy website, excellent service
February 12, 2026

The cover for our garden furniture had ripped. The original manufacturer no longer provides this cover. They recommended Covers & All. The website was so easy to complete with all the measurements.
The produce arrived promptly and the quality was excellent. It fit perfectly!

Date of experience: February 2, 2026
Veeni M. — Covers & All USA Rep
2 months ago

Hey Sue! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
2 reviews
0 helpful votes
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Purchase experience - Boat cushions.
February 12, 2026

Putchasing via C&A website is simplicity itself. Various shapes and sizes ordered, and all delivered, vacuum packed, on the day they said they would. Also, delivered by FedEx, first class courier. I have the interior of the boat to re-upholster this coming spring, and will certainly be using C&A again. A British Company that inspires confidence - what more could you want.

Date of experience: February 1, 2026
Veeni M. — Covers & All USA Rep
2 months ago

Hey Paul! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Australia
1 review
0 helpful votes
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Awsome
February 12, 2026

For the price I was quoted I thought I would be getting very basic generator cover however it wasn't basic. It was incredibly professional and I was totally blown away and impressed at how well it was made. It had handles it had air poles. Pull chords well done..

Date of experience: February 2, 2026
Veeni M. — Covers & All USA Rep
2 months ago

Hey Tony! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Very pleased with my purchase!
February 12, 2026

Very happy with the cover you made, it is perfect and fits like a glove. Came so quick too so would definitely order from here again. Such good quality!

Date of experience: February 2, 2026
Veeni M. — Covers & All USA Rep
2 months ago

Hey Chelsea! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Australia
1 review
0 helpful votes
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Bbq cover
February 11, 2026

I ordered a cover for my BBQ. There were so many options for different lengths and heights. I have only bought generic sizes in the past. This time I measured my BBQ size and looked at the options available and was able to choose one that fit my BBQ wonderfully. The material appears strong and the cover is easy to take on and off and has pockets. I love pockets!

Date of experience: February 2, 2026
Veeni M. — Covers & All USA Rep
2 months ago

Hey Beare! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Hello I cycle through a lot of grills and I always want them protected from the elements. I have had two produced in the last 2 Months. The Last one for the ole hickory Smoker is Awesome. A little baggy but looks Great. The FireMagic Cover is embarrassing to look at. Why because of LEEWAY. I will Attempt to reorder this cover But you gotta stop adding Leeway when customers says NO LEEWAY. I have more that 9 to 10 covers made from coversandall. The communication sometimes is Challeging (Firemagic cover) And the end Result shows.

Date of experience: February 1, 2026
Veeni M. — Covers & All USA Rep
2 months ago

Hi Gregory, thank you for your continued support and for sharing your feedback. We’re glad to hear your Ole Hickory cover turned out great, and we apologize that the FireMagic cover did not meet your expectations regarding the no-leeway request. Your comments have been forwarded to the relevant team for review and improvement, and we truly appreciate your trust and business.

New York
1 review
0 helpful votes
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A Perfect Fit
February 11, 2026

The cushions were beautifully crafted and fit perfectly. The piping was just the right touch. We have already gotten compliments from visitors.

Date of experience: February 1, 2026
Veeni M. — Covers & All USA Rep
2 months ago

Hey Gail! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Very good product
February 11, 2026

Really impressed with the quality of this cover, almost as if it was made to measure, very versatile and simple to use, excellent value for money even though it was inexpensive.

Date of experience: February 1, 2026
Veeni M. — Covers & All USA Rep
2 months ago

Hey Ivor! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Shipping delay
February 10, 2026

I place an order for a firepit cover on January 13th and after a number of days went by received an email regarding my order. Then was emailed on the 21st that it had shipped would arrive Jan 26th. I received another email saying the shipment was delayed. It is not Jan 31st and still have not received the cover. I am disappointed by the length of time it has taken to receive this cover. The one that came with my firepit is torn and I am anxious to get this new one.

Date of experience: January 31, 2026
Veeni M. — Covers & All USA Rep
2 months ago

Hey Kathy! Thank you for sharing your experience with us, and we apologize for the inconvenience caused due to the delay. As per our records, the order has now been successfully delivered. We truly appreciate your patience, and your feedback has been shared with our team to help us improve our delivery experience going forward. ”

Australia
1 review
0 helpful votes
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Could not get ANY indication of when delivery was on its way nor an ETA. Given the dumb bot I was dealing with couldn't think rationally I made it very clear - that the item should leave the item on front verandah if we are not at home. The property in an isolated area and theft unlikely. Alas your left hand didn't know what your right was doing and your left foot got involved as I was receiving AI generated emails and sms telling me things I already new - more importantly the UPS/StarTrack/Australia Post brand names caused so much confusion I thought I was getting 3 deliveries and the Online Support was pathetic.

Date of experience: January 31, 2026
Veeni M. — Covers & All USA Rep
2 months ago

Thank you for the kind words about the product. We’re sorry for the confusion caused by the delivery updates and mixed carrier notifications, as delivery partners like UPS do follow their own operational guidelines, though the parcel was ultimately delivered as requested and our team continued to share updates via email; the additional carrier references were likely linked to a separate shipment from another seller, which may have overlapped and created confusion. Your feedback is truly appreciated as it helps us improve how we communicate delivery information moving forward.

Virginia
2 reviews
0 helpful votes
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Great service
February 9, 2026

Great communication from these guys. My generator cover arrived quickly, fitted well, and is very good quality. I was pleasantly surprised they had included covered air-vents, handles, and a bottom draw-string, that I was not expecting. Really happy with this product, and the service.

Date of experience: January 30, 2026
Veeni M. — Covers & All USA Rep
2 months ago

Hey Darryl! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Not great, but OK
February 9, 2026

Talking to people overseas. Their communication is fine. There was confusion on the measurement of the height of my cover. They add up to 2 inches on two measurements and for me the height is too long. That's the way it is, though I'll live with it

Date of experience: January 30, 2026
Veeni M. — Covers & All USA Rep
2 months ago

Hello John, thank you for your feedback. Please note that we provide standard leeway for width and depth dimensions only, not for height. If you have any concerns, feel free to raise a ticket from your Covers&All account under the Help & Support option. Our team will review the details and assist you further.

Australia
1 review
0 helpful votes
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Custom car cover
February 9, 2026

Exceptional experience all the way through.
Customer service was excellent and when I needed a change they were more than helpful.
Cover is excellent quality and value for money.
I would highly recommend them to anyone

Date of experience: January 30, 2026
Veeni M. — Covers & All USA Rep
2 months ago

Thank you, Robert, for the appreciation! We're delighted to know that you enjoyed our designs. If there's anything specific, you'd like to see more of or if you have any special requests, we're all ears! Looking forward to continuing to serve you.

New Mexico
1 review
0 helpful votes
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Ordering was easy, I have ordered a number of times doing custom products. However this go around it has been a pain to get the package delivered. Frankly having a signature require for something under $200 plus not knowing when the product is going to arrive makes it difficult on the end user.

Date of experience: January 29, 2026
Veeni M. — Covers & All USA Rep
2 months ago

Hi Lee, Thank you for your continued support and for sharing your feedback. We’re glad to hear ordering has been easy for you. We understand the delivery experience on this order was not as convenient as expected, especially with the signature requirement and timing. Your feedback has been shared with our team for review.

Alabama
1 review
0 helpful votes
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Happy with end results
February 8, 2026
Updated review

I placed my order and waited. Received an email that I should get it on 1/5. Didn't. Contacted ya'll on 1/15 and everything went well after that. I don't know how my order slipped through the crack but once I contacted you, you got to work. My cover is really nice and made as I requested. Thank you.

Date of experience: January 28, 2026

So far, it's been pretty easy
December 31, 2025
Previous review

So far, it's been pretty easy. I hope you will call if you have any questions about the order.

Date of experience: December 21, 2025