Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great quality products. Easy to use the site with easy to follow measurements guide to help you get the product that will fit properly
Love my new cover. It's easy to put on and take off, and adds a little bit of extra protection to the main hot tub cover.
The dusty blue cushion cover arrived quickly, and was neatly stitched, of sturdy outdoor fabric, with sturdy, hidden zipper at exactly the dimensions requested. Hoping that the future offers more variety in fabrics and colors.
While previous orders were spot on to my dimensions this kast clear vinyl tarp was 8 inches too wide
May order was exactly what I was looking for. I received it shortly after the shipping notification was received via email. It was delivered and packaged securely, everything was in good condition when I unwrapped it
Recieved cover but still waiting for fire pit. So, I do not know how it will fit yet. Looks well made.
I have four unusual sized chairs. Furnished dimensions with pictures and the covers were a PERFECT fit! Manufactured and shipped promptly! Highly recommend Covers & All.
I needed to have very specific dimensions for an installation, which customer service was able to help with. It was also a nice touch that the loop velcro on the tarp came with the sticky hook end that I was able to install without needing to buy my own vecro hook tape.
We ordered a cover for our propane fire pit and the quality is excellent. The shipping was prompt too! A+++ experience, thanks!
We needed a rather unusual size. That was no problem. Shopping was quick and easy. Shipping was fast. Product quality is first class!
It fits perfectly and is heavy duty. Looks like it will hold up well against the weather.
I found your website very intuitive and the scope and selection of products amazing.
Delivery was fast, accurate and efficient, especially these days...
We searched for a cover for our Gazebo. Most of them covered the Gazebo completely but this cover allows us to sit and see during the cold days. We were able to keep our cushions and plants in place. When covered correctly, it's air tight.
Been searching for a clear tarp... hope this one works...
Easy to work with nice quality for fabulous price.
The umbrella covers I received are incredible durable and also fit perfectly. Highly recommend these to anyone with commercial or residential umbrellas that remain up year-round!
We went back and forth with the appropriate measurements that turned out very good. The cover fits like a glove. Thank you
I was not home for either of my deliveries. The second time I missed both attempts to deliver and had to go to a local spot to pick it up. Not very convenient.
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.


Hi Harrison, we are sorry to note your disappointment in regard to the size. We at Covers&All always look forward to offering the product same as ordered. Upon checking the details, we have processed the order same as per the ordered dimensions (81"x95") with the standard leeway as mentioned on the website. If you have not received the same as describe, please feel free to contact at [email protected]. They will reverify the details and provide you the best possible resolution on the same.