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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,057
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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California
1 review
0 helpful votes
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Great quality products. Easy to use the site with easy to follow measurements guide to help you get the product that will fit properly

Date of experience: December 1, 2022
Maryland
1 review
0 helpful votes
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Custom Hot tub cover fits perfectly
December 1, 2022

Love my new cover. It's easy to put on and take off, and adds a little bit of extra protection to the main hot tub cover.

Date of experience: December 1, 2022
Arizona
2 reviews
0 helpful votes
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Quality at a great price
December 1, 2022

The dusty blue cushion cover arrived quickly, and was neatly stitched, of sturdy outdoor fabric, with sturdy, hidden zipper at exactly the dimensions requested. Hoping that the future offers more variety in fabrics and colors.

Date of experience: December 1, 2022
Colorado
2 reviews
0 helpful votes
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Measurements off
December 31, 2022

While previous orders were spot on to my dimensions this kast clear vinyl tarp was 8 inches too wide

Date of experience: December 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Harrison, we are sorry to note your disappointment in regard to the size. We at Covers&All always look forward to offering the product same as ordered. Upon checking the details, we have processed the order same as per the ordered dimensions (81"x95") with the standard leeway as mentioned on the website. If you have not received the same as describe, please feel free to contact at [email protected]. They will reverify the details and provide you the best possible resolution on the same.

Mississippi
1 review
0 helpful votes
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Everything was good
December 1, 2022

May order was exactly what I was looking for. I received it shortly after the shipping notification was received via email. It was delivered and packaged securely, everything was in good condition when I unwrapped it

Date of experience: December 1, 2022
California
1 review
0 helpful votes
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Quality Cover
December 1, 2022

Recieved cover but still waiting for fire pit. So, I do not know how it will fit yet. Looks well made.

Date of experience: December 1, 2022
Georgia
2 reviews
0 helpful votes
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Amazing Covers
December 1, 2022

I have four unusual sized chairs. Furnished dimensions with pictures and the covers were a PERFECT fit! Manufactured and shipped promptly! Highly recommend Covers & All.

Date of experience: December 1, 2022
Texas
1 review
0 helpful votes
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Easy Customization
December 1, 2022

I needed to have very specific dimensions for an installation, which customer service was able to help with. It was also a nice touch that the loop velcro on the tarp came with the sticky hook end that I was able to install without needing to buy my own vecro hook tape.

Date of experience: December 1, 2022
Maryland
1 review
0 helpful votes
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Gotcha Covered!
December 1, 2022

We ordered a cover for our propane fire pit and the quality is excellent. The shipping was prompt too! A+++ experience, thanks!

Date of experience: December 1, 2022
Tennessee
1 review
0 helpful votes
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Very satisfied
December 1, 2022

We needed a rather unusual size. That was no problem. Shopping was quick and easy. Shipping was fast. Product quality is first class!

Date of experience: December 1, 2022
California
1 review
0 helpful votes
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Great cover
December 1, 2022

It fits perfectly and is heavy duty. Looks like it will hold up well against the weather.

Date of experience: December 1, 2022
North Carolina
1 review
0 helpful votes
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Fantastic site
December 1, 2022

I found your website very intuitive and the scope and selection of products amazing.
Delivery was fast, accurate and efficient, especially these days...

Date of experience: December 1, 2022
Texas
1 review
0 helpful votes
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Best Winter Cover
December 1, 2022
Updated review

We searched for a cover for our Gazebo. Most of them covered the Gazebo completely but this cover allows us to sit and see during the cold days. We were able to keep our cushions and plants in place. When covered correctly, it's air tight.

Date of experience: December 1, 2022

2nd order...
December 11, 2022
Previous review

2nd order... was hoping for discount

Date of experience: November 11, 2022

Been searching for a clear tarp...
October 31, 2022
Previous review

Been searching for a clear tarp... hope this one works...

Date of experience: October 31, 2022
California
1 review
0 helpful votes
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Great Service
December 1, 2022

Easy to work with nice quality for fabulous price.

Date of experience: December 1, 2022
Virginia
1 review
0 helpful votes
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Received promptly
December 1, 2022

Delivered promptly, in good order and nice quality

Date of experience: December 1, 2022
New York
1 review
0 helpful votes
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Quality Product, true to spec
December 1, 2022

The umbrella covers I received are incredible durable and also fit perfectly. Highly recommend these to anyone with commercial or residential umbrellas that remain up year-round!

Date of experience: December 1, 2022
California
1 review
0 helpful votes
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Genorator cover
December 1, 2022

We went back and forth with the appropriate measurements that turned out very good. The cover fits like a glove. Thank you

Date of experience: December 1, 2022
Michigan
1 review
0 helpful votes
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Island
December 1, 2022

A lot of back and forth emails but in the end turned out excellent

Date of experience: December 1, 2022
Kansas
1 review
0 helpful votes
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I was not home for either of my deliveries. The second time I missed both attempts to deliver and had to go to a local spot to pick it up. Not very convenient.

Date of experience: December 1, 2022
New Jersey
1 review
0 helpful votes
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Perfect
December 1, 2022

Shipping was Fast, order process was easy and great quality.

Date of experience: December 1, 2022