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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,062
shipping
342
quality
21,525
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51,451 reviews

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Pennsylvania
1 review
0 helpful votes
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Custom cover for my tabletop fire pit
December 1, 2022

I was pleasantly surprised with the quality of the cover. It was made of heavy material and fit my rectangular table top fire pit perfectly.

Date of experience: December 1, 2022
Illinois
1 review
0 helpful votes
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Outdoor furniture Covers
December 1, 2022

Quality seems great and a perfect fit. Was easy to order the sizes we needed.

Date of experience: December 1, 2022
Minnesota
2 reviews
0 helpful votes
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Custom cover perfection
December 1, 2022

I have a wood crib that has 2 unique size openings. The tarps I ordered fit perfectly and now I will have dry wood all season long. Thanks.

Date of experience: December 1, 2022
New York
2 reviews
0 helpful votes
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Good fit and has withstood weather
December 31, 2022

Had an unusual measurement that they fabricated actually. To date the product has withstood cold, rain, and sun. Has not been exposed to snow yet.

Date of experience: December 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Michael, thank you for your feedback. We at Covers&All always work forward to offer products without compromising the quality of the material. We've understood cover requirements deeply with our years of experience in the industry and selling covers worldwide. Understand the customer's requirement and tried our best to make a cover for almost everything. We are glad to know that you liked the product. However, we do acknowledge that there is always a scope for improvement, we request you to share your ideas and write us at [email protected] for a better customer experience. We hope to please you again with your future order!

California
1 review
0 helpful votes
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They were perfect!
December 1, 2022

We Will definitely use again for more clients in the future.

Date of experience: December 1, 2022
Oregon
1 review
0 helpful votes
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Custom boat cover.
December 1, 2022

The team worked with me to build a cover for my sailboat that fits perfectly.

Date of experience: December 1, 2022
California
1 review
0 helpful votes
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Great product
December 1, 2022

Great experience! I had a custome cover created for my egg chair. The company was very careful to make sure I had the correct measurements and it fit perfectly!

Date of experience: December 1, 2022
Texas
1 review
0 helpful votes
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Fantastic Experience!
December 1, 2022

We were looking for covers for our patio furniture. Covers and All went above and beyond to collaborate on the measurements. We received our order exactly to the dimensions requested. I'd highly recommend this company to anyone looking for high quality covers.

Date of experience: December 1, 2022
Utah
1 review
0 helpful votes
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Satisfied customer
December 1, 2022

I was very happy with my experience. It was easy to order and received in time to get up before the bad weather came. It was to surround a deck of an elderly person who wants to be able to see out during the winter yet block the elements from being on her covered deck.

Date of experience: December 1, 2022
New York
1 review
0 helpful votes
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Fast and high quality
December 1, 2022

I had a uniquely shaped cover to order. Staff were very helpful. We got our furniture cover quickly. It fits and appears durable. I'll be ordering again soon.

Date of experience: December 1, 2022
Washington
1 review
0 helpful votes
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Great product
December 1, 2022

I ordered a custom cover for our outdoor dining set and I am very satisfied with the quality of the cover. I ordered on line and it arrived a week later with the exact dimensions I expected. Thanks Covers&all!

Date of experience: December 1, 2022
Nevada
1 review
0 helpful votes
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Extremely helpful and even called to clarify a portion of my order. So happy with the service received!

Date of experience: December 1, 2022
Minnesota
2 reviews
0 helpful votes
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Satisfied customer
December 1, 2022

Seems to be durable and fits my grill well...will see after the cold and snowy winter how it held up.

Date of experience: December 1, 2022
Delaware
1 review
0 helpful votes
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Firepit cover
December 1, 2022

Received my Covers & All firepit cover and am very satisfied. Fits perfectly and looks great.

Date of experience: December 1, 2022
California
1 review
0 helpful votes
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Inept and rude
December 31, 2022

Poor customer service. I wanted to add-on to an existing order that had not gone into production yet. (I placed an order, then a few minutes later realized that quantity I put on my initial order was wrong. I needed to increase the order by two.) I ended up placing a second order because the customer representative was inept and rude over the telephone.

Date of experience: December 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Kevin, we sincerely apologize that our service does not meet your expectations. As we can see that our executive was ready to add the additional covers as per your requirements. However, the total order value will increase as per the added quantity and the same has been informed to you. There will not be any additional charges, expect the extra quantity that you want to add. However, as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better.

Texas
1 review
0 helpful votes
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New patio covers
December 1, 2022

Heavy duty and easy to clean. Fitted over my existing cushions.

Date of experience: December 1, 2022
Texas
1 review
0 helpful votes
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Custom TV Covers
December 1, 2022

It was a super easy website to navigate and the ordering process was very simple.

Date of experience: December 1, 2022
Oregon
1 review
0 helpful votes
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Great
December 1, 2022

Very affordable, easy to customize and exactly what I needed for my shop space. Great product!

Date of experience: December 1, 2022
California
2 reviews
0 helpful votes
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Great product
December 1, 2022

Easy to order. Great instructions about how to measure. Product shipped very quickly. This is my second order from Covers & All. Highly recommend.

Date of experience: December 1, 2022
Florida
1 review
0 helpful votes
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Custom Generator Cover
December 1, 2022

Simple ordering process, delivery of the product was on-time and the cover fit the generator as expected. I will be ordering from Covers & All again :)

Date of experience: December 1, 2022