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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,078
shipping
342
quality
21,524
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Pennsylvania
1 review
0 helpful votes
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Excellent
February 2, 2023

Excellent website and purchase experience, product just as good. Highly recommended to me, and for god reason!

Date of experience: February 2, 2023
Minnesota
1 review
0 helpful votes
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High Quality custom design
February 2, 2023

Covers&all team carefully worked me to understand the measurements I needed and delivered exactly what I wanted. The material and workmanship are great.

Date of experience: February 2, 2023
Virginia
1 review
0 helpful votes
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Good Service
February 2, 2023

Asked for clarification on certain measurements. Received in timely manner. Good fit.

Date of experience: February 2, 2023
Georgia
1 review
0 helpful votes
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Great product
February 2, 2023

The cover I ordered was better than I expected. The quality of the cover is great and it fit perfectly.

Date of experience: February 2, 2023
Michigan
1 review
0 helpful votes
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5 Star Company
February 2, 2023

The products are amazing, shipping is pretty good. The cost is why we keep coming back, you can't beat it.

Date of experience: February 2, 2023
Michigan
1 review
0 helpful votes
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Good fit, water protection so so
March 4, 2023

We ordered three custom covers. They arrived quickly and fit well. First rain and we learned that they are not water proof. Any water that stays on the cover soaks through. So not very helpful in a multi day rain.

Date of experience: February 2, 2023
Veeni M. Covers & All USA Rep
over a year old

Hello Cynthia, we apologize for the inconvenience caused by the custom covers not living up to your expectations regarding water resistance. We understand it can be frustrating when a product does not perform as desired. We'd like to let you know that our covers include standard seam sealing for top seams to prevent leaks. However, if water accumulates on top of the cover, it may result in condensation and water droplets forming underneath.

To resolve this issue, we recommend elevating the cover from the center to allow for proper drainage, and removing and drying the cover when it becomes wet. If you need any further assistance, please don't hesitate to reach out to our customer support team.

Florida
1 review
0 helpful votes
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None
February 2, 2023

Great no issues …………………………………………………………………………………………

Date of experience: February 2, 2023
Texas
1 review
0 helpful votes
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Very easy to order on line great experience easy to understand

Date of experience: February 2, 2023
Florida
1 review
0 helpful votes
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Round Cushion Covers
February 2, 2023

Easy to order, price was fair, quality and product nice. I only wish there were more variety of colors and perhaps designs. Turn around time was quick and I am very happy. Would recommend to friends.

Date of experience: February 2, 2023
Kentucky
1 review
0 helpful votes
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Quality merchandise
February 2, 2023

I am very impressed with the quality of this cover. I should have ordered a smaller cover but I was afraid it might be too tight. I got exactly what I ordered and have no complaints with the company. I ordered this cover for a piece of machinery in my shop. It definitely meets my expectations.

Date of experience: February 2, 2023
New York
1 review
0 helpful votes
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Excellent cover
February 2, 2023

Very pleased with what we received. Heavy duty and looks great.

Date of experience: February 2, 2023
New Jersey
1 review
0 helpful votes
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Fence covering
February 2, 2023

Looking for a fence covering in a beige/ tan color and your company only has Green and Black which would clash with our Beige fence color.

Date of experience: February 2, 2023
Texas
1 review
0 helpful votes
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Quick service
February 2, 2023

This is my second fire log cover I have ordered and will get another

Date of experience: February 2, 2023
Tennessee
1 review
0 helpful votes
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Wood Stack Cover
February 2, 2023

Fits as ordered and arrived earlier than expected. Great if you need a custom size.

Date of experience: February 2, 2023
Tennessee
1 review
0 helpful votes
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Wished I bought this a lot sooner!
February 2, 2023

I do not have a barn door and the entrance is facing north. Measured the opening and ordered. Installed it, hanging it across the entrance. It was just a few days later bad storm, very low freezing temps and this curtain did the job. Very pleased and will order again for the south side entrance to block the hot sun.

Date of experience: February 2, 2023
California
1 review
0 helpful votes
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Great service
February 2, 2023

Great attention to detail during the design process.

Date of experience: February 1, 2023
California
1 review
0 helpful votes
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Pergola cover
February 2, 2023

Still in packaging as I haven't been able to put it up because of weather.

Date of experience: February 1, 2023
Florida
1 review
0 helpful votes
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Fast turnaround. Good quality
February 2, 2023

I was happy with how fast i received my order. Unfortunately one of the brass eyes in my cover already tore through the vinyl

Date of experience: February 1, 2023
Texas
1 review
0 helpful votes
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Surprised!
February 2, 2023

Quality and fit were surprisingly great!

Order was placed and arrived much faster than originally anticipated.

Date of experience: February 1, 2023
Illinois
1 review
0 helpful votes
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I was new to cushion ordering!
February 2, 2023

My cedar chest cushion looks great - I just ordered it an inch too thick!

Date of experience: February 1, 2023