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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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You rock! Thank you so much this is my 6th custom order placed with you and I wouldn't go anywhere else!
AWESOME CUSTOMER SERVICE AND BEAUTIFUL PRODUCT! THANK YOU FOR DESIGNING AND PROCESSING ORDERS SO QUICKLY!
Easy to use and worked well showing the needed measurements
Was glad to get my cover went to put it on did not fit in the description of product it stated that you make the cover an extra inch larger well this was not the case here the cover looked nice but does not fit waste of time and money
The custom covers we ordered are good quality and fit well. Very satisfied!
Made to order cover for cushion. Responsive and caring customer service. Well made product and fast shipping.
I purchased a custom BBQ cover (cover tuff), their top model that is supposed to come with a 5 year warranty.
This is a great product that fits my BBQ perfectly.
However, after 4 years of normal use, the seams are failing and the cover is beginning to fall apart.
I contacted Covers&All indicating that this is a product defect covered by their 5-year warranty.
Included pictures of the problem.
I was told that the 5-year warranty only applies to the fabric, not the entire product. And was told that the product warranty is…. 90 days… contrary to what is posted on their website when you select the cover on the product page.
All i was offered was a 15% discount on a new purchase (there is already a 30% discount promotion running). Shame on Covers&All for not honouring their warranty.
I copy below their warranty:
Warranty Coverage
We, at Covers and All, cater to a diverse community of consumers with equally diverse warranty coverage time frames - Based on Product & Material categories. The COV Warranty protects against product construct and durability not attributed to daily usage, as well as any material defect. This applies to the person, whose name is on the order invoice, starting from the date of purchase. Our team will take full responsibility to repair, replace, or refund the particular defected product - Only upon approval of Warranty Claim. This means there will be a proper & thorough process to inquire any defect in the fabric/material or flaw in the workmanship of the product. We Reserve The Right to make the final call on said inquiry. Any changes or modifications made to the cover after purchase will directly negate the Warranty.
Directions Said they add 2" on width and depth. But my chair covers came as same size that I ordered, which just fits very snug. And since my chairs are bamboo it is very hard to get on and off. If i had known that they would be same size I would have ordered a little bigger (2 inches)
Easy to order the size you need and they made it just as ordered.
It was quick ship, done perfectly and perfectly priced. Well done - thank you so much!
Super easy ordering process. Received my order promptly, it was packaged perfectly, and the fit was spot-on.
Easy to order. Arrived timely and correspondence was great.
Fast, quality, just what I wanted. Dont like having to write long reviews.
The Product is good but CS is terrible. I placed two orders for the exact same site. The first order came with the seams heat pressed the second came with them sewn so they did not match for my project. I requested the second order be done as the first and they refused. They would not issue a refund or an exchange simply telling me it was not a defect. How is it not a defect when you order the same item and it comes two different ways? As you can see from the photos, they are nothing alike. After numerous emails, I was told they would give me a $25 store credit. I filed a dispute with my credit card company and won, they agreed these are two different items.
Excellent! Appreciate your attention to detail and followup.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jean, We regret hearing about your dissatisfaction with the product. Your feedback is valuable to us, however, we have done our best to mention everything about the material and fabric on our website. The Warranty protects against product construct and durability not attributed to daily usage, as well as any material defect. We are aware that you have contacted our escalation team, and we have offered the best possible solution. For future orders, you may always call our customer service number or use our 24 hour chat service.