Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,089
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

Instant Feedback

51,449 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow David F.
Unfollow David F.
Share Review
Report Review

Geaux Saints!
March 22, 2023
Updated review

I ordered a grill cover a few months ago, and liked it so much, I got one for the neighbors!

Date of experience: March 22, 2023

Website easy to use
December 29, 2022
Previous review

Website easy to use

Date of experience: December 29, 2022
Massachusetts
1 review
0 helpful votes
Follow Susie H.
Unfollow Susie H.
Share Review
Report Review

As above
March 22, 2023

Excellent arrived fast, fitted well
……….,.,,,,,,,,

Date of experience: March 22, 2023
Virginia
1 review
0 helpful votes
Follow Cindy L.
Unfollow Cindy L.
Share Review
Report Review

Easy to order and quick delivery
March 22, 2023

I found exactly what I needed, size and price. It arrived on schedule nicely packaged in perfect condition.

Date of experience: March 22, 2023
Wisconsin
1 review
0 helpful votes
Follow Guest Z.
Unfollow Guest Z.
Share Review
Report Review

Great!
March 22, 2023

The whole process was great. From the well laid out measurements required to the run down of different materials. The finished product is very nice.

Date of experience: March 22, 2023
Maryland
1 review
0 helpful votes
Follow Arthur M.
Unfollow Arthur M.
Share Review
Report Review

Exceeded expectations
March 22, 2023

Great service in every way. Fast shipping great fit high quality

Date of experience: March 22, 2023
Louisiana
1 review
0 helpful votes
Follow Bruce B.
Unfollow Bruce B.
Share Review
Report Review

Great
March 22, 2023

Perfect fit for what needed for my replacement.
It worked great.

Date of experience: March 21, 2023
Florida
1 review
0 helpful votes
Follow Bill M.
Unfollow Bill M.
Share Review
Report Review

Exceeded expectations!
March 21, 2023

Custom order was delivered earlier than projected. Both covers were in excellent condition and the fit was perfect! Color was as expected. Covers are high quality and appear very durable. This is our third order from Covers & All and we will use them again! Highly recommended

Date of experience: March 21, 2023
Arizona
2 reviews
0 helpful votes
Follow Brenda U.
Unfollow Brenda U.
Share Review
Report Review

Pretty good
March 21, 2023

I like the material and the shape is exactly what we ordered. The issue with this cover is the draw string does not go all the way around the entire cover. There are 4 different draw strings that only go a partial way so it is very hard to get the cover tight. The wind blew it off the first night we used it.

Date of experience: March 21, 2023
Florida
1 review
0 helpful votes
Follow Gloria P.
Unfollow Gloria P.
Share Review
Report Review

We love the new covers
March 21, 2023

Shopping was easy, there was a measuring guide that was very helpful. Fabric is great, the fit is great and price was good.

Date of experience: March 21, 2023
Indiana
2 reviews
0 helpful votes
Follow null F.
Unfollow null F.
Share Review
Report Review

PERFECT PATIO TABLE COVER!
March 21, 2023

Very high quality, prompt delivery, correct fit, NO COMPLAINTS. Highly, Highly Recommend Covers&All!

Date of experience: March 21, 2023
New Mexico
1 review
0 helpful votes
Follow Gabriel Y.
Unfollow Gabriel Y.
Share Review
Report Review

Custom Patio Set
March 21, 2023

After looking for weeks for a standard cover to fit our large patio set, we found Covers & All! They were able to create a custom patio cover that looks amazing. It hasn't been tested by the elements yet, but looks like it will hold up. The material of the cover is quite durable. Thanks for the great communication as well.

Date of experience: March 21, 2023
California
1 review
0 helpful votes
Follow Dorothy U.
Unfollow Dorothy U.
Share Review
Report Review

.
March 20, 2023

.This was a good experience but the whole process took longer than I expected.

Date of experience: March 20, 2023
Florida
1 review
0 helpful votes
Follow Terry D.
Unfollow Terry D.
Share Review
Report Review

Great Quality!
March 20, 2023

I was pleasantly surprised at the quality of these covers. They fit perfectly and the material is so durable. Great for outside. They are easy to put on and take off. It saved me so much money because I have odd-sized cushions and if I had to buy new cushions or new furniture I would have to spend hundreds or thousands of dollars. Very well made!

Date of experience: March 20, 2023
Louisiana
1 review
0 helpful votes
Follow Ann G.
Unfollow Ann G.
Share Review
Report Review

Happy experience
March 20, 2023

It came in good time. It fits. Good heavy material, and just as I ordred. Shouldn't blow away. Good color that blends into the balcony and building color. I wish I could sit on the bench without removing the cover, but that's expecting too much. It's good storage, and will keep contents dry.

Date of experience: March 20, 2023
Kentucky
3 reviews
0 helpful votes
Follow Tammy N.
Unfollow Tammy N.
Share Review
Report Review

Very smooth process!
March 20, 2023

Fit perfectly! Nice quality item to protect outdoor tv! Added the inch to all measurements as suggested.

Date of experience: March 20, 2023
Florida
2 reviews
0 helpful votes
Follow Lisa N.
Unfollow Lisa N.
Share Review
Report Review

Heavy Duty
March 20, 2023

Perfect size and good material... shipped quickly
No problems at all

Date of experience: March 20, 2023
Washington
1 review
0 helpful votes
Follow Ann V.
Unfollow Ann V.
Share Review
Report Review

Daybed cover
March 20, 2023

I received exactly what I ordered. But unfortunately, I never gave the proper depth, which was 6". The product was made to a standard width, and I didn't think to ask. So it didn't fit. Looks like great work through!

Date of experience: March 20, 2023
Florida
1 review
0 helpful votes
Follow Carl O.
Unfollow Carl O.
Share Review
Report Review

Carl
March 20, 2023
Updated review

Product was very good quality and fit perfectly. I received this in a very timely manner and was able to put them on my camper dinette for our trip this week. Just be careful when measuring your pieces. They will only accept changes within 2 hours after placing order. I would gladly use them again.

Date of experience: March 20, 2023
Veeni M. Covers & All USA Rep
over a year old

Hello, Carl. Thank you for sharing your positive experience with our product, including the quality and fit, as well as the timely delivery. We apologize for any inconvenience you experienced with the measurements and order placement, but we're glad that our customer service team was able to assist you. We value your business and hope to serve you again in the future. Please contact our customer support team if you have any further questions or concerns.


Order form was a little bit confusing and not clear
April 5, 2023
Previous review

Order form was a little bit confusing and not clear

Date of experience: March 6, 2023
Massachusetts
1 review
0 helpful votes
Follow Bob L.
Unfollow Bob L.
Share Review
Report Review

Torn Cover Warranty Update
April 18, 2023
Updated review

"We are disappointed to hear that the product fell short of your expectations. The material's 2-year wear-and-tear warranty is meant to cover a specific range of issues, such as tears, fraying, A stain, depending on its cause, may not be covered under a wear-and-tear warranty." This is from another complaint, apparently about a stain on the cover which was refused warranty coverage. My problem was a couple of tears in my cover but again, despite the company's original response here nothing changed. Apparently the 2-year wear and tear warranty does not cover tears, hmmm? Their latest response after about 5 weeks is "The best that we can offer is a flat $75 discount on your new order. We can also ship a new cover for the existing order and charge your for the difference amount only. Do let us know how you wish to proceed further. "The best that we can offer is a flat $75 discount on your new order. We can also ship a new cover for the existing order and charge your for the difference amount only. Do let us know how you wish to proceed further." Bottom line, within two years the product is torn and despite the 2-year warranty they will give me $75.00 towards a purchase of I think was somewhere between $300.00 and $400.00. Needless to say I will not be ordering another cover that is below standard from a compenhy that refuses to honor their own warranty.

Covers & All USA attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 19, 2023

Warranty Refused
March 15, 2023
Previous review

I purchase a cover for my patio furniture in March 2021 and first used it the following fall. I used it again this fall and noticed the other day a couple of rips in it. I asked about warranty and it is two years, but they refused to honor it saying "We're aware that the order was placed with the Square or Rectangle Table and Chair Set Covers, and we understand that the issue is with the material being torn. It seems like the cover is cut due to external force. We apologize, but the covers that are damaged because of external force are not honoured under warranty." I am not sure what "external force" means but if the cover fails like this the warranty should cover it. It does not appear to be cheaply made, but apparently is. I have a grill cover that is so old it has faded from black to almost white and still is good condition.

Date of experience: February 13, 2023
New Jersey
1 review
0 helpful votes
Follow Kim X.
Unfollow Kim X.
Share Review
Report Review

L shaped
March 19, 2023

I am thrilled with this cover. I was unsure because the cost was much less than other sites but the measurements were accurate, the material is great and construction is really high quality. We had a terrible hail storm the second night and it held up like a champ! 5 star purchase!

Date of experience: March 19, 2023