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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,066
shipping
342
quality
21,524
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51,451 reviews

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Massachusetts
1 review
0 helpful votes
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Great cover
April 3, 2023

It was a new product, had to do a little r&d, they made it seem easy and produced it fast. I will use them again...

Date of experience: April 3, 2023
Minnesota
1 review
0 helpful votes
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Cushions
April 3, 2023

It was a good experience overall. No issues. Product came quickly.

Date of experience: April 3, 2023
Massachusetts
1 review
0 helpful votes
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Gas pit cover
April 3, 2023

Easily found what I was looking for. Multiple choices.

Date of experience: April 3, 2023
California
1 review
0 helpful votes
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Gray custom cover
April 3, 2023

Cover is nice but seams are not waterproof. Leaks through in heavy rain.

Date of experience: April 2, 2023
California
1 review
0 helpful votes
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100% Satisfied Customer
April 3, 2023

Given the complexity of my cover order my wife and were skeptical at the begining, knowing the company does not come out to take direct measurements. However, after going through the entire order process and working with the design staff we became much more confident. Ultimately, the final product turned out to fit like a glove and we are extremely happy with the cover for our outdoor BBQ L shaped island cover. We give this company five stars across the board. It was money well spent.

Date of experience: April 2, 2023
Colorado
2 reviews
0 helpful votes
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Refresh for old cushions
April 3, 2023

I have old round cushions that I figured I was stuck with and was elated to find that I could just purchase covers to make them look new again.

Date of experience: April 2, 2023
Texas
1 review
0 helpful votes
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Need improvement on advertising
May 3, 2023
Updated review

Good site: However, the site never made mention that the cushion foam inserts were not included.

Date of experience: April 2, 2023

Great site
March 13, 2023
Previous review

Great site

Date of experience: March 12, 2023
Florida
1 review
0 helpful votes
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Slow Delivery
April 3, 2023

Delivery seemed slow slow slow slow slow slow slow slow

Date of experience: April 2, 2023
California
1 review
0 helpful votes
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BBQ cover
April 3, 2023

Wish there were more color options. Tan looked almost very light green

Date of experience: April 2, 2023
Arizona
1 review
0 helpful votes
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Grill Cover
April 2, 2023

Great customer service & the cover color and fit are perfect!

Date of experience: April 2, 2023
Utah
1 review
0 helpful votes
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Fantastic covers and price
April 2, 2023

These covers are well made and extremely affordable. They gave my outdoor furniture a new life. I will use them again.

Date of experience: April 2, 2023
Oregon
1 review
0 helpful votes
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I love the chair covers.
Getting them from Fedex was a huge challenge.
Claiming that they could not deliver without my being home to receive - even though their own files said that an "indirect signature" was sufficient and it had been provided. Claims that they tried to deliver when the video on the door showed that no one had been to the house. I know this is a review of the Covers and All Company - and not of Fedex - but Covers and All should consider using a different shipper if they want happy customers.

Date of experience: April 2, 2023
Utah
2 reviews
0 helpful votes
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OUTSTANDING
April 2, 2023

Extremely high quality product, I'm 100% satisfied! Without a doubt, *5 STAR* customer service, absolutely First Class all the way!

Date of experience: April 2, 2023
California
1 review
0 helpful votes
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Great service
April 2, 2023

The cover is excellent, but more impressive are the service and timeliness of the delivery. I will definitely order again.

Date of experience: April 2, 2023
Nebraska
3 reviews
0 helpful votes
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My New Tarps!
April 2, 2023

Good web site and the products are outstanding! Very Professional!

Date of experience: April 2, 2023
Louisiana
1 review
0 helpful votes
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Love the custom!
April 2, 2023

I love that I asked for the zippers on the cushions to be placed on a different size than typical. Covers & All read my note and made them to perfection!

Date of experience: April 2, 2023
Pennsylvania
1 review
0 helpful votes
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Awesome
April 2, 2023

Will buy from again, great service and fast delivery

Date of experience: April 2, 2023
California
2 reviews
0 helpful votes
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Very Good Product. 5 Stars
April 2, 2023

I ordered a waterproof custom-made tarp made to my exact dimensions. Of course, I had already checked the usual places, including all the Big Box Stores and Amazon. Nobody had a tarp in the precise dimensions that I wanted. I could have used something that wasn't exactly perfect, but why?

I was grateful, and a little surprised, to find Covers & All. I took a chance and ordered my tarp. What I received is an EXCELLENT product. Strong. Well-made. Nice large grommets. Precision sewing. Waterproof. And it FITS MY PROJECT EXACTLY.

Highly Recommend.

Date of experience: April 2, 2023
Pennsylvania
1 review
0 helpful votes
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Picnic table cover
April 2, 2023

The first cover fit so well that I just ordered my second cover! Great Job! Past order

Date of experience: April 2, 2023
Massachusetts
1 review
0 helpful votes
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Excellent Custom Covers
April 2, 2023

I have ordered custom covers for two sectional sets. They are weatherproof and durable. In fact, I have left my patio furniture (cushions and all) outside for three winters, and everything looks like new.

Date of experience: April 2, 2023