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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,057
shipping
342
quality
21,526
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51,451 reviews

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West Virginia
1 review
0 helpful votes
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Custom Curtains for Greenhouse
May 2, 2023

The custom curtains shipped extremely fast and seem very high quality. I just wish I ordered a could inches longer to reach across the space I need them for a bit better but my mistake. Would reccommend!

Date of experience: May 2, 2023
Kentucky
1 review
0 helpful votes
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Shade for the shade
May 2, 2023

My experience was easy and pleasant. The website offered more of a selection than all the websites I viewed. I am pleased i was able to locate a product to use for privacy on my deck

Date of experience: May 2, 2023
California
1 review
0 helpful votes
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High quality & custom fit
May 2, 2023

I'm very happy with these covers. They fit my outfit furniture perfectly. I ordered the upgraded material as I live in the desert and these are exactly what I was looking for. I haven't tried the carry/ storage bag that came with them, however it does seem on the smaller side - not sure if all of the covers I ordered will fit in there - I'll just sit in my garage when needed.

Date of experience: May 2, 2023
Delaware
1 review
0 helpful votes
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Chimney
June 1, 2023

First one I ordered was wrong size, didn't fit, followed the instructions, had to jump through hoops to convince them that it didn't fit. Finally sent me a new one which now fits, but never said that they did anything wrong, seems to be blaming me.

Date of experience: May 2, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi James, thank you so much for sharing your concern. We understand that you received the cover with the wrong size. However, as we have checked that the dimensions provided by you initially were incorrect. We understand that you were unable to put the cover because of the elastic and we replaced the tie-down option to drawstring. We would like to request that kindly connect with on our live channel after placing the order so that we can help you initially if there are any errors in the order. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!

Arizona
1 review
0 helpful votes
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Sloppy Fit
June 1, 2023

Measuring instructions said 1" x 2" would be added to my dimensions for ease of putting covers on. Considerably more was added to all 4 covers and it gives a very sloppy look plus inches of material on the ground. Not what I was looking for. Material and workmanship was excellent.

Date of experience: May 2, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Larry, thank you for the feedback and we apologize for the inconvenience. We understand that you faced some issue with the fitting of the product. We have emailed you to check the issue in detail and help you accordingly. Kindly reply to us as soon as possible and we will make sure to help you with the best possible outcome. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service.

Florida
1 review
0 helpful votes
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Not exactly CUSTOM covers
June 1, 2023

After much time and effort with exact measurements and detailed pictures, the cover we ordered for our barbeque grill was no way a perfect fit! Very disappointing. The quality of the cover is excellent. But whoever created and made our cover was way off. We ended up having to cut about 6 inches off the bottom and adjust the top portion. The cover wasn't cheap. Lesson learned.

Date of experience: May 2, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Vivian, we understand that you have received the cover which was not fit. We apologize for any inconvenience that has caused you. We would like to convey that we have made the cover as per the given dimensions you shared after we shared the mock-up. We have covered the maximum depth and width of the grill to cover the whole product and because of the wheels and the side stand which is making the width a bit larger, and it is pumping out of the whole product. Still, we would like to share that we always try to make the product as per our customers requirement, however, sometimes there are products where we have to cover the whole accessories even if it looks a bit baggy.

New York
1 review
0 helpful votes
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Samples
May 2, 2023

Received my samples and there was a great selection

Date of experience: May 2, 2023
Pennsylvania
1 review
0 helpful votes
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Custom kitchen cover
May 2, 2023

They were very helpful and very concerned about getting the sizes right on my custom cover

Date of experience: May 2, 2023
North Carolina
1 review
0 helpful votes
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Perfect fit - amazing quality
May 2, 2023

I ordered the highest grade material for my Camp Chef FG600. Took about 1.5 weeks to get here once ordered (they actually shipped almost a week earlier than quoted).

I ordered my griddle, assembled it, and then measured myself; as I couldn't find good enough specs online to get all the dimensions they required to make the cover. They leave the perfect amount of space to get the cover on and off!

Date of experience: May 2, 2023
Maryland
1 review
0 helpful votes
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Some patio furniture I purchased only came with white cushions (?). I wanted to order weather-proof covers for the cushions, but since they were not of a standard size or shape, I couldn't find any ready made. When I found Covers & All, I thought I'd give it a try, but honestly...I set my expectations very low.
Boy was I surprised. I was contacted twice by a representative who gave me step-by-step instructions on how to provide very specific measurements and to clarify details. When the covers arrived, I was blown away. They fit perfectly and look fantastic! I am so pleased.

Date of experience: May 2, 2023
Florida
1 review
0 helpful votes
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Firepit covers
May 2, 2023

Ordered before and the quality is great! Easy to order.

Date of experience: May 2, 2023
Florida
1 review
0 helpful votes
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Fast delivery Sturdy product
May 2, 2023

I'm impressed with how quickly my custom order arrived as well as the sturdiness and quality of the material and build. Excellent experience

Date of experience: May 2, 2023
Oklahoma
1 review
0 helpful votes
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Compressor cover
May 2, 2023

It's better than expected and the customer service nailed the color I asked for!

Date of experience: May 2, 2023
California
1 review
0 helpful votes
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Ditto
May 2, 2023

Very good. Very good very good very good very good very good.

Date of experience: May 2, 2023
Ohio
1 review
0 helpful votes
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Many choices & options for covers that can be customized. Also shipping from India was surprisingly quick, I got a perfect fit for an outdoor seating arrangement.

Date of experience: May 2, 2023
Ohio
1 review
0 helpful votes
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Exactly what I needed!
May 2, 2023

I ordered a new cushion cover for my outdoor sofa. It was a perfect fit and appears to be well-made. I wish they had more fabric choices - I would order more!

Date of experience: May 2, 2023
Florida
1 review
0 helpful votes
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If I could give a 10 plus I would. What an awesome product. I will never buy new cushions again. You site was so user friendly and the covers where perfect and the material was such a high quality fabric. I would highly recommend your company and will absolutely use you again.

Date of experience: May 2, 2023
Colorado
1 review
0 helpful votes
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High quality
May 2, 2023

The cover arrived early and is high quality.I measured wrong so it was much bigger than I needed but will work for me
Thank you

Date of experience: May 2, 2023
Massachusetts
1 review
0 helpful votes
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Storage bag
May 2, 2023

I was very happy with my deck furniture covers. They all fit and keep my furniture dry which was the main purpose of buying. I was disappointed with the storage bag- firstly, that you didn't give it to me for FREE as I spent over $400 and I thought I read about some promotion where it was free, secondly, it was WAY smaller than anticipated. I was planning on storing my deck covers in it but it is too small for most anything.

Date of experience: May 2, 2023
Ohio
2 reviews
0 helpful votes
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Super easy and love the covers
May 2, 2023

Thank you again for the great cover. They are very durable

Date of experience: May 2, 2023