Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,053
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

Florida
2 reviews
0 helpful votes
Follow Sheila Y.
Unfollow Sheila Y.
Share Review
Report Review

Perfect covers
May 2, 2023

This is the third time that I have ordered from this company, I am completely satisfied with all the covers I have gotten. They are perfect!

Date of experience: May 2, 2023
California
1 review
0 helpful votes
Follow Vicki B.
Unfollow Vicki B.
Share Review
Report Review

Pillow Covers
May 2, 2023

Easy to measure, fits great! They come in from India, so it takes a week or so to ship.

Date of experience: May 2, 2023
Georgia
1 review
0 helpful votes
Follow Kyle I.
Unfollow Kyle I.
Share Review
Report Review

Great covers
May 2, 2023

Had an issue with which side was which but customer service was no help.

Date of experience: May 2, 2023
Virginia
2 reviews
0 helpful votes
Follow Carl K.
Unfollow Carl K.
Share Review
Report Review

Cushion covers
May 2, 2023

The covers were of good quality and well made. I was pleasantly surprised, great job.

Date of experience: May 2, 2023
Missouri
1 review
0 helpful votes
Follow John Q.
Unfollow John Q.
Share Review
Report Review

It was easy to work with the team to ensure the cover fits.

Date of experience: May 2, 2023
Ohio
1 review
0 helpful votes
Follow Gary T.
Unfollow Gary T.
Share Review
Report Review

See above. My only bad experience is with this survey!

Date of experience: May 2, 2023
North Carolina
3 reviews
0 helpful votes
Follow Kathleen B.
Unfollow Kathleen B.
Share Review
Report Review

Good covers.
May 2, 2023

Just as advertised. Well manufactured. Appears sturdy & weather resistant. Thanks.

Date of experience: May 2, 2023
South Dakota
1 review
0 helpful votes
Follow John Y.
Unfollow John Y.
Share Review
Report Review

Dog kennel cover
May 2, 2023

Easy process to order and cheap. We received our custom dog kennel cover in about 2 weeks from India. The shipping gets a little weird because it got stuck for two days overseas waiting on a signature and when I contacted customer service about it they said that it was normal and to wait.

Date of experience: May 2, 2023
New Jersey
1 review
0 helpful votes
Follow Harvey Q.
Unfollow Harvey Q.
Share Review
Report Review

The filter cover fits well and is made of heavy material

Date of experience: May 2, 2023
Texas
1 review
0 helpful votes
Follow Guest J.
Unfollow Guest J.
Share Review
Report Review

Positive
May 2, 2023

Good experience. They are well made patio cushion covers.

Date of experience: May 2, 2023
Texas
1 review
0 helpful votes
Follow Bruce D.
Unfollow Bruce D.
Share Review
Report Review

Excellent Product
May 2, 2023

Uploaded measurements and easy to confirm your customized order size and color. Very nice services sn

Date of experience: May 1, 2023
Texas
1 review
0 helpful votes
Follow Tommy H.
Unfollow Tommy H.
Share Review
Report Review

Defaults messed me up
June 1, 2023

I guess the cokor for one of my items defaulted to a different color and I missed it. I did not notice until after they arrived, but they were not the same as all of the other covers in my order. Would be better if it defaulted to no color slection instead of puke beige.

Date of experience: May 1, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Tommy, we are sorry to note your disappointment in regard to the order process system. Upon the order placement, an immediate confirmation is sent to the customer's registered email address which consists of all the order details to recheck. If customer require any changes, they can contact our customer support team via call or chat within 2 hours of the order placement. We have processed the order same as per the received order details. However, as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better.

Arizona
1 review
0 helpful votes
Follow Eric D.
Unfollow Eric D.
Share Review
Report Review

Excellent Customer Service
May 2, 2023

I ordered several covers for a patio side table and two fire pits with various dimensions, some non-standard. The customer reps that I worked with were meticulous and paid special attention to detail. It was probably one of the best customer service experiences that I've ever had. I've bought various products from Covers & All over the past 6 months and I'm really impressed with the quality of the materials and craftsmanship.

Date of experience: May 1, 2023
Texas
1 review
0 helpful votes
Follow Guest W.
Unfollow Guest W.
Share Review
Report Review

Nice quality
May 2, 2023

Customer service, fabric, sewing, price and delivery were all great!

Date of experience: May 1, 2023
California
1 review
0 helpful votes
Follow Deamaire J.
Unfollow Deamaire J.
Share Review
Report Review

Cover fits beautifully
May 2, 2023

Ordered Cover to fit over our large dining table and all 8 chairs. Measured width and length with chairs placed where they would be. I subtracted 2 inches from the height of the chairs as recommended, and the cover fits perfectly. I love the the thickness and weight of the cover as we can get very high winds here in the desert. We've had 2 windstorms and no problems at all. I would definitely recommend this cover.

Date of experience: May 1, 2023
Missouri
1 review
0 helpful votes
Follow Sarah O.
Unfollow Sarah O.
Share Review
Report Review

Cover way too big
June 1, 2023

I measure my table and chairs
Cover arrived and is way too big

Date of experience: May 1, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Sarah, we are sorry to note your disappointment with the product received. We always look forward to offering the customized product same as ordered. Upon checking the order details, we have processed the order same as per the received order dimensions with the standard leeway as mentioned on the website. If you have any concerns, please feel free to contact our customer support team via call or chat.

California
1 review
0 helpful votes
Follow Shelley Q.
Unfollow Shelley Q.
Share Review
Report Review

Great Dog Bed!
May 2, 2023

Great experience! Very happy with the custom pet bed we ordered.

Date of experience: May 1, 2023
Mississippi
1 review
0 helpful votes
Follow Cheryl W.
Unfollow Cheryl W.
Share Review
Report Review

Expedient as always!
May 2, 2023

Expedient as always! Covers and All does such quality work and our custom covers came much sooner than expected!

Date of experience: May 1, 2023
Minnesota
2 reviews
0 helpful votes
Follow Guest H.
Unfollow Guest H.
Share Review
Report Review

Not exact measurements
May 2, 2023

Great company
Have bought many covers
This one did not fit right

Date of experience: May 1, 2023
Ohio
1 review
0 helpful votes
Follow David D.
Unfollow David D.
Share Review
Report Review

The shipping kept being delayed. Requires a signature but isn't that high end. The product is great and fits great. Just let the shipper drop it off if we are not home.

Date of experience: May 1, 2023