Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,094
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

Instant Feedback

51,449 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow Julie Q.
Unfollow Julie Q.
Share Review
Report Review

Had to email to ask why I hadn't received my cover as promised by May 22. Finally received on June 1st. Better communication would have been appreciated. But the cover is great quality and I am happy with it.

Date of experience: June 4, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Julie, we sincerely apologize that our service does not meet your expectations. We always try our best to ship out the product for an on-time delivery, however, in this instance, due to some unforeseen circumstances, we failed, and we sincerely apologize for that. Furthermore, we can understand your concern in regard to the communication. As your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. We are glad to know that you are happy with the quality of the cover.


Affordable and easy to use site
May 8, 2023
Previous review

Affordable and easy to use site

Date of experience: May 8, 2023
Iowa
1 review
0 helpful votes
Follow Cindi G.
Unfollow Cindi G.
Share Review
Report Review

I love the covers but need a different size
But haven't gotten an response.

Date of experience: June 4, 2023
Illinois
1 review
0 helpful votes
Follow P V.
Unfollow P V.
Share Review
Report Review

The fabric I selected a year or so ago is no longer available. Ordered new cushion covers with a similar color but it's completely off so my cushions don't match. :(

Date of experience: June 4, 2023
Texas
1 review
0 helpful votes
Follow Juan L.
Unfollow Juan L.
Share Review
Report Review

Unique but could be better
June 4, 2023

Knowledgeable staff, they explained how the tent had extra 17" of play due to the hardware, this wasn't on the web page tho but other wise good except for the fact that it strains water and doesn't keep it out

Date of experience: June 4, 2023
Florida
1 review
0 helpful votes
Follow Douglas Z.
Unfollow Douglas Z.
Share Review
Report Review

Great Job especially your willingness to customize the shape thanks

Date of experience: June 4, 2023
New York
1 review
0 helpful votes
Follow Meredith A.
Unfollow Meredith A.
Share Review
Report Review

Perfect
June 4, 2023

Covers fit perfectly and great quality. They were very hands on getting the correct measurements.

Date of experience: June 4, 2023
Wisconsin
1 review
0 helpful votes
Follow Guest N.
Unfollow Guest N.
Share Review
Report Review

.
June 4, 2023

.,...

Date of experience: June 4, 2023
Florida
2 reviews
0 helpful votes
Follow Joe O.
Unfollow Joe O.
Share Review
Report Review

Trouble Free
June 4, 2023

No issues, easy website, great service excellent product. Very Pleased with the whole process. Will be ordering again...
Thank you.

Date of experience: June 4, 2023
Georgia
2 reviews
0 helpful votes
Follow Richard V.
Unfollow Richard V.
Share Review
Report Review

Best Pergola Cover
June 4, 2023

I ordered a custom size pergola cover and couldn't be more pleased with the quality and perfect size.

Date of experience: June 4, 2023
New York
1 review
0 helpful votes
Follow Tanya W.
Unfollow Tanya W.
Share Review
Report Review

Perfect Fit
June 4, 2023

Love the cover! Perfect fit and easy to get on and off.

Date of experience: June 4, 2023
New Jersey
1 review
0 helpful votes
Follow Stephanie T.
Unfollow Stephanie T.
Share Review
Report Review

A+++
June 4, 2023

Fabulous! Great product! Excellent customer service

Date of experience: June 4, 2023
Maryland
1 review
0 helpful votes
Follow John C.
Unfollow John C.
Share Review
Report Review

Go-To For Covers!
June 4, 2023

You will get exactly what you need, quickly, and excellent quality. Ordering was easy, but a little more guidance for accessories would be helpful. We'll be back!

Date of experience: June 4, 2023
California
1 review
0 helpful votes
Follow Stephanie E.
Unfollow Stephanie E.
Share Review
Report Review

High quality
June 4, 2023

I ordered two covers for two outdoor futon type loungers. They were custom made to order and arrived promptly and are of a very thick rubberized fabric that I believe will hold up well in the salt air.

Date of experience: June 4, 2023
Wisconsin
1 review
0 helpful votes
Follow Felicia F.
Unfollow Felicia F.
Share Review
Report Review

Fire tabletop cover
June 4, 2023

When our small tabletop fire table cover got destroyed after several years of use, I wasn't sire where to find a replacement. I was thrilled to make my own size and pick a sturdy fabric. We couldn't be happier with our purchase.

Date of experience: June 4, 2023
Ohio
1 review
0 helpful votes
Follow Ginger L.
Unfollow Ginger L.
Share Review
Report Review

My review
June 4, 2023

Very helpful placing order and answering questions

Date of experience: June 4, 2023
Indiana
1 review
0 helpful votes
Follow Trudy K.
Unfollow Trudy K.
Share Review
Report Review

Great cushions
June 4, 2023

Fit perfect and great quality! Make sure you measure any existing cushions before ordering!

Date of experience: June 4, 2023
Pennsylvania
2 reviews
1 helpful vote
Follow Susan V.
Unfollow Susan V.
Share Review
Report Review

Perfect fit for my pizza oven
June 4, 2023

The customer service representatives were attentive and helpful. The only thing that could've been followed up on a little bit better was that my verbal response was not properly recorded as to the approval for production and they were a couple weeks lost in that process, but it was quickly remedied, and they received the cover, and all was well.

Date of experience: June 4, 2023
Illinois
1 review
0 helpful votes
Follow Linda Y.
Unfollow Linda Y.
Share Review
Report Review

Patio cushions
June 4, 2023

Wasn't expecting much for the price but was very surprised and satisfied. We spend a lot of time on our patio and want it to look nice. Now it does.

Date of experience: June 4, 2023
Florida
2 reviews
0 helpful votes
Follow Elizabeth A.
Unfollow Elizabeth A.
Share Review
Report Review

Bench cushion covers
June 4, 2023

Super quality, nice dark grey color. I was surprised with how quickly they arrived. Will definitely be back!

Date of experience: June 4, 2023
North Carolina
1 review
0 helpful votes
Follow Robert N.
Unfollow Robert N.
Share Review
Report Review

Winch Cover
June 4, 2023

When I ordered a cover for my winch the company provided excellent instructions on how to properly measure the winch so that the cover would fit it properly. When I received the cover it fit perfectly and I strongly recommend this company if you need covers made for anything.

Date of experience: June 4, 2023