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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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This company does NOT stand behind its defective products. I purchased a $300 extra large custom BBQ cover which came with no zippers thereby making non-functional and completely impossible to take on/off the BBQ. As a result, the cover ripped and the company REFUSES to provide a refund/replacement because I did not report the problem within 7 days. If you want to use your cover for more than 7 days, you may want to look elsewhere. I would have given zero stars if that was an option
It was very easy to order and I needed a custom size and color.
Customer service great, I needed a custom size so glad I found this site
. easy to order and look better than i expected...
This pitiful scrap of material would barely cover three boards of our deck let alone the area that it needed to. Failed delivery attempt three times because they at no time told us there would be a signature required to receive the package...
Customer service was incredibly healthful in making sure I had all dimensions correct.
Designers work with you to get the perfect fit asking questions to ensure you get what you want.
The custom option is made simple with the style options and then good information on the measurements needed
Ordering products was extremely easy and I am very satisfied the product. They are very well made. However receiving my order was very lengthy with poor communication on why my product was so late. They were due to be delivered 5/22 and I did not receive them till first week of June. Customer service as nice but did not give me a actual reason why they were delayed
Hi Anne, we are sorry to note your disappointment in regard to the delivery and apologize that our service does not meet your expectations. We always try our best to deliver the product on time. However, in this instance, due to some unforeseen circumstances, we failed, and we are extremely sorry for that. However, as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. Moreover, we are glad to know that you are happy with the received product.
Straightforward ordering for what I hope to be a quality and durable cover!
I was initially concerned that the because of the different curvature of the furniture would make it difficult to cover. Because of the many design options available the new covers fit perfectly and look great!
Would definitely use Covers & All again. Great experience.
The process was very straightforward for providing measurements and pictures. Email correspondence worked great when they had questions and wanted us to confirm measurements. It is a quality cover and great fit for our furniture. We forgot to select the color we wanted, so we got it in black - which is still nice, but probably the only thing I would change!
I ordered a custom sail to specific dimensions and the final product was exactly as ordered.
My seat cover was exactly as described and works perfectly.
I am so impressed with how nice these covers are. It took me a while to measure and order exactly what I needed but they all fit perfectly and look great! I would highly recommend!
I ordered a COVER for my winch that mounts on my trailer. I sent in pictures you asked for, plus the measurements. A few days later I got an email asking me to confirm my measurements. I did. When I received my order it was 3" wider and 1" longer than I asked for. Now I have a very sloppy cover that will not stay on when traveling. I am very disappointed to find out its make in India not the USA. Its looks nice, sewed nice, made out of nice material but not the size I ordered. I now have a worthless cover.I will never order from them again and you should not either.
Hi Claudene, as part of our dedication to offering world-class products, we conduct a Quality Check on all items before they are dispatched to verify that they are defect-free. It is regrettable that occasionally a flaw goes unnoticed, for which we sincerely apologize. We request you to raise a ticket and share the below-mentioned with us.
1) Real-time images of the cover measured in height, width, and depth with a tape measure. Make sure the cover is fully stretched to avoid wrinkles/creases to get accurate measurements.
2) Image of the white taffeta label that is sewn to the edges of the cover.
Please be assured that we will look into it promptly.
Had trouble ordering and your phone help was no help
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Hi Randy, we sincerely apologize for the inconvenience this has caused you. The order was shipped via FedEx which has been instructed to leave the packages at a safe location if found at the delivery address. In case the driver is unable to find a safe location, then only delivery is re-attempted. Your feedback is important to us and we have shared your comments with the team. If you face any such issues in the future, please do not hesitate to request a call back from a supervisor.
We have sent an email to the email address linked with the order with all updates on how to proceed. We would appreciate it if you could respond to us in the same email and let us know how we should continue. Meanwhile, please do not hesitate to contact us via our phone or chat helplines, which are open 24 hours a day, seven days a week. We appreciate your time in reading this and doing business with us.