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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I will definitely purchase another cover from your company. Thank you!
The website was easy to navigate but the cushions are hard as a rock. Can't even the back cushions and hoping the bottom ones loosen up.
Exactly what I ordered, and the extras was on point!
The quality is very good, our logo looked great, but the tire cover was too small. I had to order a slightly larger size. They are made in India so it takes a few weeks to get the finished product. I will post a review of the next one when it arrives with a photo.
I ordered a large sail for my 20'x20' pergola. Everything worked out well, however, there was an issue with the accessories. The accessories only display one on the website, so I thought I needed 4. The website is not clear that the accessories come in packs of 4. I was able to revise my order before it was finalized, but a $99 adjustment fee was assessed. That felt like robbery. When I did receive my order due to the size it actually had 8 connectors, but I was told it would only have 4.
Fast and accurate! Definitely recommend getting grommets and elastic
Well made and aesthetically pleasing. Happy enough, I ordered three more. They are expedient, courteous and from beginning to end everything went smoothly.
Great cover so far. We'll see how it ages but it looks like a quality product.
I forgot to add the discount code to my order. Called them within the hour and they were able to apply it to my order. Very personable customer service.
I was a little worried from the reviews, but to my surprise all EIGHT covers for my chairs / loveseat fit perfectly. For the price they look amazing.
I've submitted a review of this company previously but I find I have to add yet another. When you select their CHAT on the website, a message pops up saying responses are usually less than 1 minute. Well, another misconception...or perhaps they cannot tell time. I've waited for more than 15 minutes and still no response. The cover I bought was expensive; I mistakenly expected better service. Should have stayed with a vendor on Amazon.
This is my 3rd order they have great prodcuts, customer service and easy to order web page
Thank you, it was made as expected and the price for the size is good.
Our covers came in a timely manner, fit beautifully, great quality- would not hesitate to order from them again!
Not being able to really talk to anybody on the phone and long e mail delays will cause a product not to be made correct,
It is vital when making custom products to have the best communication, covers were made way too large, I sent the manufacturer
Blue prints to make it easy and not sure they reviewed them, it had all the exact sizing, it is vital to talk about sizing, other wise product is made well but missing the straps to hold up cover front and rear door panels. I have seen better products made by this company and this was not one of them
Ok so far, next is follow up before production
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Scot. Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced due to the difficulties in communication. We understand that effective communication is crucial, especially when it comes to custom products.
We regret that the covers were made larger than expected, despite providing the manufacturer with blueprints and precise sizing information. We acknowledge the importance of thoroughly reviewing all the provided specifications to ensure accurate production. Additionally, we apologize for the oversight regarding the absence of straps to hold up the cover on the front and rear door panels.
Please be assured that we take your comments seriously, as we strive to deliver products that meet the highest standards of quality and customer satisfaction. We will investigate this matter further to identify areas for improvement, particularly in terms of communication responsiveness.
Once again, we apologize for any inconvenience caused and appreciate your feedback, as it helps us enhance our products and services. If there is anything else we can assist you with, please do not hesitate to reach out to us at [email protected].