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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,047
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Missouri
1 review
0 helpful votes
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Love the product
April 21, 2025

Easy to order and fit my chairs good. A little too big but I'd rather that than small. My measurements were probably a little extra.

Date of experience: April 1, 2025
Veeni M. Covers & All USA Rep
12 months ago

Hey Angie! Thank you for the great feedback! We're happy to hear the ordering process was easy and that the covers fit your chairs well—even with a little extra room. Better a bit roomy than too snug! If you ever need help with future measurements, feel free to reach out. We're always here to help!

Florida
1 review
0 helpful votes
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Beautiful Covers
April 21, 2025

I am very pleased with the beautiful covers and the great job your staff did in the designing and workmanship of my covers. They fit very well and i really like them.

Date of experience: April 11, 2025
Veeni M. Covers & All USA Rep
12 months ago

Hey Julia! Thank you so much for your kind words! We're thrilled to hear you love your covers and that they fit so well. Our team takes great pride in both design and craftsmanship, so it's wonderful to know it shows. We truly appreciate your support and hope you enjoy your covers for years to come!

Maryland
1 review
0 helpful votes
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Purchasing a new pool cover
April 20, 2025

I ordered this rectangular pool cover on the company's website while also speaking with a representative. The ordering process was straight forward. Subsequent communications with customer service enabled me to clarify hardware issues required for the installation of the cover. Overall, the service has been outstanding.

Date of experience: April 10, 2025
Veeni M. Covers & All USA Rep
12 months ago

Hey Panos! Thank you for taking the time to share your experience! We're so glad to hear that the ordering process was smooth and that our team could assist you with the hardware details for your new pool cover. Outstanding service is what we strive for, and your kind words truly mean a lot to us. If you ever need further assistance or have more projects in mind, we’ll be here to help!

Maryland
1 review
0 helpful votes
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Use this service!
April 20, 2025

No Issues. Easy to use website! Will look forward to future use.

Date of experience: April 10, 2025
Veeni M. Covers & All USA Rep
12 months ago

Hey Steve! Thank you so much for the great feedback! We're thrilled to hear you had a smooth experience using our website. We look forward to being your go-to for future custom cover needs! If there's anything we can assist you with down the line, don’t hesitate to reach out.

Missouri
1 review
0 helpful votes
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Great covers!
April 20, 2025

If you measure correctly, Covet and All will "nail" it. Their covers are thicker and better quality than any I have ever seen.

Date of experience: April 10, 2025
Veeni M. Covers & All USA Rep
12 months ago

Hey Mark! We’re so glad to hear you’re happy with your cover! You're absolutely right—accurate measurements make all the difference, and we’re thrilled that your experience reflected that. Thank you for the kind words about our quality—it means a lot to us! Let us know if we can help with anything else.

Florida
1 review
0 helpful votes
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Great Cover
April 18, 2025

Definitely worth the time to take measurements etc and make it perfect

Date of experience: April 8, 2025
Veeni M. Covers & All USA Rep
12 months ago

Hey Brian! We’re glad to hear you’re happy with your cover! Taking the time to measure really does pay off, and it’s great to know the final result was worth it. Thank you for trusting us with your custom project—we hope it serves you well for years to come!

Georgia
1 review
0 helpful votes
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High Quality
April 18, 2025

I got the perfect fit I wanted. Very well made heavy duty cover.

Date of experience: April 8, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey James! Thank you so much for your kind words! We're thrilled to hear that the cover was a perfect fit and met your expectations in quality and durability. It's always our goal to deliver well-crafted, heavy-duty products that last. If you ever need another cover or have a custom project in mind, we’re here and happy to help!

Florida
1 review
0 helpful votes
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Great company!
April 18, 2025
Updated review

The covers are great! This is my second time ordering from them. I ordered 3 cushions with covers for my outdoor set and a TV cover. They are easy to clean especially if you have pups who love to get up on them. They are very well made and also reasonably priced. Customer service is wonderful.

Date of experience: April 8, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Cynthia! Thank you so much for the fantastic review! We're thrilled to hear that you're enjoying your custom cushions and TV cover—and that they've passed the pup test too! It means a lot to us that you’ve come back for a second order. We're glad the covers are both easy to clean and built to last, and that our customer service team was able to support you along the way. We look forward to helping you again in the future. If you ever need anything else, we’re just a message away!


Reordering same cushions in different color was easy
July 2, 2024
Previous review

Reordering same cushions in different color was easy.

Date of experience: June 22, 2024
Washington
2 reviews
6 helpful votes
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Great Cover
April 18, 2025

I searched for a site that would make a custom size cover for my project, and it is Lightweight and fits perfectly!

Date of experience: April 8, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Daniel! Thank you for your kind words! We’re so happy to hear the cover fits your project perfectly and that you’re pleased with the lightweight design. It’s always our goal to make custom covers simple, reliable, and just right for your needs. If you have any other unique projects in the future, we’re always here to help!

Georgia
1 review
0 helpful votes
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Absolutely impeccable service
April 18, 2025

I had a custom built lounger and a custom built chair so I needed a very specific measurement and design for my covers. I searched and searched and couldn't find anything and then ran across this company. They were very patient and worked with me on the measurements and put together 3 to 4 drawings with the measurements and confirmed several aspects that needed additional measuring. I received my covers and the quality is outstanding. Without question I will be using this company again to have additional covers made whenever any of my other patio furniture covers degrade because they're poorly made. I would also recommend this company hands-down!

Date of experience: April 8, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Stephen! Thank you so much for the kind words! We're thrilled to hear that you had such a great experience with us, especially on a project as custom as yours. It means a lot to know our team’s attention to detail and support made a difference throughout the process. We’re so glad the final covers met your expectations in both fit and quality, and we're absolutely honored to be your go-to for future needs. Should you need anything down the line — whether it’s help with new furniture pieces or replacing old covers — we’re just a call away!

Michigan
1 review
0 helpful votes
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Great Product. Great Service.
April 18, 2025

Ordered a custom cover for a piece of equipment we are showing at an International tradeshow. Wanted it covered at night from people that might want to take pictures and copy the design. Also wanted our company logo on it and grommets to lock it down. It arrived so quickly and fit like a glove. Couldn't be happier!

Date of experience: April 8, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Teresa! Thank you for the amazing feedback! We're thrilled to hear that the custom cover was exactly what you needed for your tradeshow — and that it arrived quickly and fit like a glove! Protecting your design while keeping things branded and professional is exactly what we aim for, so it's great to know we hit the mark. If there's anything else we can help with for future events or equipment, we’d love to work with you again. Wishing you great success at the tradeshow!

Florida
1 review
0 helpful votes
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Good quality
April 18, 2025

I'm very pleased with my new patio sofa covers. The material is good quality and the covers fit nicely. The sewing and zippers appear to be well done.

Date of experience: April 8, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Sally! Thank you for sharing your feedback! We're thrilled to hear you're pleased with your new patio sofa covers — especially the quality, fit, and craftsmanship. It means a lot to us that the materials and finishing met your expectations. Enjoy your refreshed outdoor space, and feel free to reach out if you need anything else!

Maine
1 review
0 helpful votes
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The cover I received didn't seem to match up with the prototype that they showed me based on my measurements

Date of experience: April 8, 2025
Veeni M. Covers & All USA Rep
over a year old

Hi Rob, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

California
1 review
0 helpful votes
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Outdoor Sauna Covet
April 18, 2025

Submitting measurements with order. Arrived quickly and is a perfect fit. Quality is excellent.

Date of experience: April 7, 2025
Veeni M. Covers & All USA Rep
over a year old

Hello! Thank you so much for your feedback! We're thrilled to hear that your custom outdoor sauna cover arrived quickly and fits perfectly. We take pride in delivering high-quality products, and it’s great to know that the craftsmanship met your expectations. If you need anything else in the future, we’ll be here to help!

Texas
1 review
0 helpful votes
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I ordered the Multi-Layer Circular Fire Pit Custom Cover and followed the size guide provided on the website. Even after adding extra inches to ensure a proper fit, the cover arrived way too small and doesn't fit the fire pit at all. It's so tight that I can't even get it fully over the sides. What's more frustrating is the experience after contacting customer service. I originally submitted all the requested details and photos to show the sizing issue, but now they're asking for an excessive amount of follow-up—including multiple videos from different angles, measuring both the product and the cover, plus label images, all to be uploaded through a file-sharing service. I understand needing some verification, but this process is over the top and feels like they're making it intentionally difficult to get a refund or replacement. It's too much to ask from a paying customer for a product that was clearly manufactured incorrectly. If you're thinking about ordering a custom cover from here, be aware: The sizing may be off even if you follow their guide.
Customer service is not quick or easy to deal with.
The refund process is burdensome.
I wouldn't order from them again based on this experience.

Date of experience: April 3, 2025
Veeni M. Covers & All USA Rep
over a year old

Hi Carlos, we're sorry for the inconvenience you've experienced. We strive to deliver custom products within the standard leeway as outlined on our website and aim to provide efficient service to every customer. It's unfortunate that you encountered an issue. Please rest assured that our team will be reaching out to you shortly to address your concerns.

Washington
1 review
0 helpful votes
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Perfect Fit
April 17, 2025

We have had Covers & All do two outdoor table covers for us. The first one was ordered several years ago, where it sits year round in the sun. So we needed a second one for a larger table and did not hesitate to use Covers & All again. I love that I can pick the color and even the finishes at the bottom.
Obviously the quality of the second one matches the quality of the first order.

I would never use a different company. The covers are affordable, custom made, of great quality and have proven to last!

Thank you!

Date of experience: April 7, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Boise! Thank you so much for your feedback! We're glad to hear the ordering process was easy and that your cover arrived quickly and fits perfectly. It's great to know it's holding up well in all kinds of weather too! If you ever need anything else, we're here to help.

North Carolina
1 review
0 helpful votes
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Cover for heater
April 17, 2025

It fits the right way had no issues at all, happy with the results

Date of experience: April 7, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Nick! Thank you for sharing your feedback! We're so glad to hear the cover fits perfectly and that you had a smooth experience from start to finish. If you ever need more custom covers or accessories, we’ll be happy to help again!

New Jersey
1 review
0 helpful votes
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I was so impressed by the staff that reached out to me 3 times to get my measurements right. The first time, they caught an error in my measuring that I missed. Good for them! When we finally knew we had all the correct measurements for a cover for my outdoor sofa, it arrived and it was huge! Like 4+ inches bigger in both directions! We were so surprised! It will work fine (better than being too small) but it blows in the wind which we wanted to avoid. Big deal? Not really, which is why I gave it 4 stars. Is it sturdy like the other 2 I have (and love)? Only time will tell...

Date of experience: April 7, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Kate! Thank you for your kind words and thoughtful review! We're glad to hear you had a positive experience with our team and that they helped you finalize the right measurements.

We’re sorry the final cover turned out a bit larger than expected. While we're happy it still works, we understand how a looser fit can be frustrating, especially with wind concerns. As a custom manufacturer, we typically add a few inches for ease and to prevent tight fits, but we’ll keep your feedback in mind for future improvements. We appreciate your trust in us and hope this cover is as durable and reliable as the others you love. If there's anything else we can do, don’t hesitate to reach out!


Great Products
March 25, 2025
Previous review

Great Products. We're a returning customer.

Date of experience: March 15, 2025
Washington
1 review
0 helpful votes
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Very very satisfied
April 17, 2025

My covers fit perfectly … the workmanship was top quality. Will definitely recommend

Date of experience: April 7, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Ben! Thank you for the amazing feedback! We're thrilled to hear that your covers fit perfectly and that you're happy with the quality of the workmanship. Your recommendation means the world to us — we truly appreciate your support and look forward to serving you again!

Florida
1 review
0 helpful votes
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They nailed it
April 17, 2025
Updated review

2 custom covers, both are spot on exactly what I pictured. With a couple pics and a couple sentences explaining what I wanted they had the same vision and executed both perfectly. Great quality, great look, absolutely best pricing.

Date of experience: April 3, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Wendy! Thank you for the awesome feedback! We’re thrilled to hear that both custom covers turned out exactly as you envisioned. It’s always our goal to bring your ideas to life with precision and care—and it’s great to know we hit the mark. We truly appreciate your kind words about the quality, look, and value. We can’t wait to work with you again on your next project!


Easy and convenient
March 29, 2025
Previous review

Easy and convenient

Date of experience: March 19, 2025