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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
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Easy to order and thorough instructions. The covers were used for two of our skylights in the living room that were letting too much sun in and fading carpets and furniture so they have worked well. The drawstring's didn't seem to pull tight enough, but they have stayed on.
I order a custom cover for my 19ft Logic center console. I wanted a cover that would protect the console as well as the cooler seat aft of the console. Considering all measurements as well as photos of how I wanted the cover made they did not disappoint! The material is great quality along with the craftsmanship. The turnaround around from production to delivery was longer then anticipated, however it was not painfully long. I added snaps to the corners to keep it in place during extremely windy days. I will be ordering my BBQ cover and complete boat cover from them next. Hopefully they'll send me a coupon!
I received my table cover complete as ordered. Shipping was quick and even was given a free gift with my order. I am very happy with my new table cover.
Ordering a custom cover from this business has been an absolute nightmare. I paid extra for expedited services, item was supposed to be delivered two days ago and they still haven't made my custom grill cover yet. They sent me an email 7/5 with questions on dimensions, I sent a reply back on 7/6. I didn't hear anything for days, so i reached out to customer service on 7/11. Turns out the "respective team" didn't see my email response, so my order sat idle for 5 days for no reason. The customer service reps are not knowledgeable and can be somewhat rude. I reached out to them again yesterday, they asked me to approve the mockup which i did. I was told that the item would now go to production and I would have it by 7/19. Instead I receive communication today that they now need me to confirm dimensions for 2 other areas. Meanwhile this is a gift, so i now have to commute yet again to my mother in laws house to get these extra measurements. I asked for at least a refund since i paid extra for the expedited services and was told they could refund me, but they would then downgrade my order to regular priority. How ridiculous. You can't get a straight answer from anyone, they don't respond to your emails when you actually give them the information they request, customer service is horrible, nobody is on the same page. All in all a complete disaster. I will NEVER order another product from this company. It's a shame too because it is a great concept and I could definitely use them for other products I own, but I refuse to give them any more business. I will be lucky to get my item before the end of this month, and who knows if it will even be correct.
Product came in great condition and the workmanship is very good quality. I will purchase more covers once we get our new pool deck furniture.
Excellent service and easy to use website. Gave me all the necessary delivery details.
Beautiful covers, very well made. Took a bit longer than expected, but worth the wait. Very happy with my purchase.
My previous order of cushion covers went so well that I decided to complete my entire patio set with these covers. They are great!
One suggestion, when checking the DETAILS of my order in the cart, it doesn't include COLOR. I had to go back to edit to make sure I ordered the correct color.
The cover we bought for our Fire Pit is not only rugged but fits like a glove. We have gone through a few covers due to living near the ocean and think we finally have something that will last.Easy to use
Appreciate the additional inquiries to ensure cover was made to such an exact fit.
Thank you ordering was quick and easy. Price and delivery were competitive.
Cover received but did not fit, it was too small. I sent the measurements in and did not receive a reply.
The site was very easy to use i did it from my cell phone
I had to find a calculator to figure the third side. Access to a small calculator might be handy. Of course most people don't use the Pythagorean theorem. LOL
So much happened that was unacceptable that I don't have the energy to write it down. Your management should be very, very concerned. So much handing off from person to person in India that I had to start over 3 to 4 times. The final product was not what I ordered and I went over the order with someone 10 times- not an exaggeration. I was continually getting emails asking about the order when I thought it was complete. Just an unexpected amount of confusion
Hello, James. We sincerely apologize for the inconvenience you encountered with our customer support team. We deeply regret that the final product did not meet your expectations. While our goal is to deliver excellent products and provide exceptional customer support, we recognize that there is always room for improvement. Your feedback is highly valued, and we will ensure that it is shared with the team to enhance our processes and training.
Regarding the issue with the product, we kindly request that you provide a brief explanation along with any relevant photos. Please reach out to us at [email protected]. Our team will thoroughly investigate the matter and work towards providing you with the best possible solution to address the issue.
Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding as we strive to improve our services.
The cushions were perfect! They came very quickly as well. I would recommend this company.
Answer: Hi Jody, Thank you for showing interest in our products. The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.


Hi, Susan. We regret any inconvenience caused by the cover's improper fit. We reviewed the measurements and discovered that they were left as the default values when you placed your order. The measurements displayed on our website are provided as a reference and allow customers to enter their own measurements based on their burner size. Unfortunately, the measurements were not adjusted and were left in their default state, resulting in an improperly fitting cover. We kindly ask that you log in to your Covers & All account and submit a ticket regarding this issue. Our team will thoroughly investigate the matter and offer you the best possible solution.