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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,068
shipping
342
quality
21,524
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Delaware
1 review
0 helpful votes
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Disappointed
September 1, 2023

The fence shields that I ordered were extremely thin. We were looking for them to provide privacy and that didn't happen. Thankfully, I only placed a small order but I'm still out money which hurts.

Date of experience: August 1, 2023
Veeni M. Covers & All USA Rep
over a year old

Hi Mark, we regret the inconvenience this has caused you. We certainly understand your concern, however, the order was fabricated as per the specifications and the material as mentioned on the website. In case you have any issues with the material, you may share real-time images of the products showing the issues by raising a ticket from your Covers&all account. To avoid such issues in the future, you can order a free swatch kit to check on all the available fabrics and order at your convenience. https://www.coversandall.com/swatch-kit-p

Washington
1 review
0 helpful votes
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Custom Elliptical Cover
August 2, 2023

So…apparently we have a very odd shaped elliptical machine. We couldn't find any covers that would work, so decided to go with a custom cover. Great experience. Ordering was easy. It fits perfectly. They were thorough with follow up questions and additional measurements before creating it. It shipped quickly. Great durability. We'll definitely use Covers & All again if needed!

Date of experience: August 1, 2023
California
1 review
0 helpful votes
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Most pleasantly surprised
August 1, 2023
Updated review

The company was very careful to obtain important measurements. Material feels solid and durable and the covers fit well

Date of experience: August 1, 2023

The website was wacky on the no grommets selection
July 24, 2023
Previous review

The website was wacky on the no grommets selection

Date of experience: June 24, 2023
Washington
1 review
0 helpful votes
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Excellent service and materials
August 1, 2023

I'm very happy with the custom cover these folks made for our peculiar little insulated cooler!

Date of experience: August 1, 2023
Florida
1 review
0 helpful votes
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Square sun shade.
August 1, 2023

I received the square sunshade in a timely manner. The quality of the material and workmanship is outstanding. The only complaint is that there isn't more grommets to support it besides the four corners, so I would look into that before ordering the square sunshade. Besides that I would buy from them again.

Date of experience: August 1, 2023
New Jersey
2 reviews
0 helpful votes
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Easy to order custom size on their website, quick turnaround, great quality, and reasonable price. Would definitely recommend this company.

Date of experience: August 1, 2023
Idaho
1 review
0 helpful votes
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Positive results for job ordered, quality sound. And overall satisfaction with product materials.

Date of experience: August 1, 2023
Florida
1 review
0 helpful votes
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Great company
August 1, 2023

Order was processed quickly. The cover was also delivered promptly. The website was easy to use. I received continuous info regarding the progress of my order.

Date of experience: August 1, 2023
Illinois
1 review
0 helpful votes
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Awesome and great quality!
August 1, 2023

I was nervous about putting in custom dimensions but they actually cuaght a mistake I made in measuring (even though I measured each side twice, yikes!). The quality was better than I expected and I think it's going to last a long time. The clips keep it on and dry even in torrential downpours we get in Chicago!

Date of experience: August 1, 2023
Oklahoma
1 review
0 helpful votes
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Great product, would buy again if/when I have the need.

Date of experience: August 1, 2023
Illinois
1 review
0 helpful votes
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Product delivered as expected
August 1, 2023

My custom sized cover came on time and fits exactly as I'd hoped.

Date of experience: August 1, 2023
Minnesota
1 review
0 helpful votes
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Perfect Cover for my Offset Smoker
August 1, 2023

The cover is 100% as advertised. I was able to customize even the smallest (but important) details my smoker has. You will need to be accurate with your measurements to get it right. You will be prompted over a few weeks of communication to specify certain dimension. It was very helpful and my product came out perfect. I was able to add my logo to it as well. Quality of the cover is fantastic. I went with the toughest cover and i trust that it will last thru the winter in MN. Overall took about 1 month from starting process to product at door.

Date of experience: August 1, 2023
Alaska
1 review
0 helpful votes
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Great
August 1, 2023

Very happy will definitely order more from these guys.

Date of experience: August 1, 2023
North Carolina
2 reviews
0 helpful votes
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A pound of prevention
August 1, 2023

I ordered custom rain covers when I found out I was volunteered to provide sound support for an outdoor production - in the rainy season! So they arrived, fit perfectly, and went along with us where the sky did not dare to drop on us as we were properly prepared! Thank you.

Date of experience: August 1, 2023
North Carolina
1 review
0 helpful votes
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Our outside porch cushions are very old but I had trouble finding replacements of the exact same size and the replacements were very expensive! I found this website and wondered if it would work so I only ordered the covers for one chair. When the covers came, they fit perfectly and made the cushions look brand new, so we ordered covers for our loveseat and the other chair. Very pleased!

Date of experience: August 1, 2023
Washington
1 review
0 helpful votes
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Quality Seat Covers
August 1, 2023

Blown away by the quality and craftsmanship that went into the production of the three covers I purchased, especially for the price. I certainly didn't expect them to be quite this nice and fit perfectly like they do. Had a child drop part of a chocolate bar on one in 95 degree heat and it wiped off easily.

Date of experience: August 1, 2023
Oregon
1 review
0 helpful votes
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Fits perfectly
August 1, 2023

This cover is exactly as I ordered and fits perfectly.

Date of experience: August 1, 2023
Pennsylvania
1 review
0 helpful votes
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Fire Pit Cover
August 1, 2023

The cover for my fire pit made by Covers & All looks great and fits very well.

Date of experience: August 1, 2023
California
1 review
0 helpful votes
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Great product and service
August 1, 2023

Great product and service. Communication was excellent.

Date of experience: August 1, 2023
Washington
1 review
0 helpful votes
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Perfect!
August 1, 2023

Great communicators, and thorough in their research into the specifics of our cover. Couldn't have asked for a better product or experience.

Date of experience: August 1, 2023