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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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California
1 review
0 helpful votes
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Perfect Execution!
August 6, 2023

I was concerned upon placing my order that the cover I ordered wouldn't be precise, but it was perfect! 10/1 for sure and I'm about to place my second order.

Date of experience: August 5, 2023
Montana
1 review
0 helpful votes
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Patio Table and Fire Pit Covers
September 5, 2023
Updated review

Was easy to order but the Patio table cover I received was the wrong size from what I ordered as they sent the wrong one. Customer sevice corrected the problem but it took a bit of time to get it.

Date of experience: August 5, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Cindy, We are sorry for the difficulty that you have faced. Thank you for taking the time to reach out to us. We are glad that you found our service helpful and your admiration confirms that we are on the right track and encourages us to continue. We do our best to help every customer as soon as they contact us,however,we are sorry that you didn't get the prompt instance. We have shared your feedback with the appropriate team in order to provide a better experience in the future. We'd like to let you know that our chat and call features are available to customers 24x7. If you ever have any concerns, please get in touch with us through chat or call. Our customer service agents will make every effort to assist you right away. We look forward to gratify you again with the next order.


Easy to order
June 25, 2023
Previous review

Easy to order.

Date of experience: June 25, 2023
Washington
1 review
0 helpful votes
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Good covers with good fit
August 5, 2023

So far...so good. They fit and appear durable. Material a bit odd but it will work!

Date of experience: August 5, 2023
Ohio
1 review
0 helpful votes
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The pricing is quite high. Better off having someone come out and do there own measurements if you have to pay that price. I did most of the work!

Date of experience: August 5, 2023
Illinois
2 reviews
0 helpful votes
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Very satisfied
August 5, 2023

I am pleased with my order and will be a repeat customer.

Date of experience: August 5, 2023
Pennsylvania
1 review
0 helpful votes
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Easy
August 5, 2023

Measuring was relatively simple even for someone like me who never does that kind of work. The covers fir perfectly. Very good quality.

Date of experience: August 4, 2023
Arkansas
1 review
0 helpful votes
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Oval outdoor cushion cover
August 4, 2023

Easy to order, custom cover completed quickly and good quality

Date of experience: August 4, 2023
Connecticut
2 reviews
0 helpful votes
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The website is "all American," but the covers were made in and shipped from India. This took some time, but they are very good value for the money. I got what I needed and am happy with this product and company.

Date of experience: August 4, 2023
Maryland
1 review
0 helpful votes
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Outdoor patio set needed new cusgion covers. Very satisfied with these custom fit replacement covers.

Date of experience: August 4, 2023
Florida
1 review
0 helpful votes
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Nice service
August 4, 2023

I liked that I received recommendations on my product...excellent quality

Date of experience: August 4, 2023
Ohio
1 review
0 helpful votes
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My custom order arrived and it was perfect. Excellent customer service and excellent quality of products. Overall -- excellent experience from beginning to end.
Thank you!

Date of experience: August 4, 2023
North Carolina
2 reviews
0 helpful votes
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Ms.
August 4, 2023

Received product in a timely manner very happy. My old cover was so worn I was very pleased to replace with the new cover.

Date of experience: August 4, 2023
Illinois
1 review
0 helpful votes
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Couch cover
August 4, 2023

Had a custom made cover for the seat of our rv couch. Received item on time and it fits perfectly. We will be ordering one for the back of the couch. We also ordered covers for the dinette cushions in our rv. 100% satisfied with all items ordered.

Date of experience: August 4, 2023
Washington
1 review
0 helpful votes
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Good product but fit can be better
August 4, 2023

Chair covers have too much give and are a bit baggy. They still do a great job of protecting the furniture and look good. Solid manufacturing and waterproofing.

Date of experience: August 4, 2023
Indiana
1 review
0 helpful votes
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Product came exactly as pictured. High quality shade material and all hardware! Very solid construction. However my measurements were off based on size of hardware and fixture points. The shade sail is great, but too big to be tight and look good.

Date of experience: August 4, 2023
California
1 review
0 helpful votes
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Excellent quality and service
August 5, 2023

I have a very uniquely shaped water softener outside of the house. Covers & All did a fantastic job working with me on the proper measurements and design.

They were persistent and continued to ensure we had the best possible measurements. Through multiple iterations, we finally got there and they still charged me the same, fair price as they initially proposed. The product arrived and is made of quality material and fits perfectly on this device. I would definitely recommend the company and will use them again when I have the need.

Date of experience: August 4, 2023
Florida
1 review
0 helpful votes
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Great product
August 4, 2023

Perfect fit, great quality and materials, thank you

Date of experience: August 4, 2023
California
1 review
0 helpful votes
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BBQ cover
August 4, 2023

BBQ cover fit perfectly. Much better quality than one furnished with BBQ.
Very pleased!

Date of experience: August 4, 2023
North Carolina
1 review
0 helpful votes
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I tried to upgrade the material in my order a few hours after ordering, and I was told it was too late. It takes many weeks to get the products, so I find that hard to believe.

Date of experience: August 4, 2023
Idaho
1 review
0 helpful votes
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Rv dinette cushions
August 4, 2023

Easy to clean. Fit like a glove. Worth the price. Very pleased!

Date of experience: August 4, 2023