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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,062
shipping
342
quality
21,525
This company responds to reviews on average within 0 days

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51,451 reviews

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Illinois
1 review
0 helpful votes
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Covers for perfect!
August 22, 2023

I ordered cushion covers to improve the appearance of my 5 year old patio furniture. These covers are well made and they fit perfectly. I would not hesitate to order these covers in the future should the need arise.

Date of experience: August 22, 2023
California
1 review
0 helpful votes
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Great covers!
August 22, 2023

I was very happy with the covers I bought. The custom measurements were done correctly and they fit perfectly. These products are coming from India at a very nice savings for us, but the great thing was that shipment was great! It took about 10 days to receive and it was packaged well! I will order more and recommend to everyone.

Date of experience: August 22, 2023
Massachusetts
1 review
0 helpful votes
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Return Customer
August 22, 2023

We have used Covers&All for almost all of our patio furniture and they never disappoint!

Date of experience: August 22, 2023
Vermont
1 review
0 helpful votes
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Excellent product! So happy with it
August 22, 2023

This cover is amazing. I love it. Totally waterproof. Excellent product

Date of experience: August 22, 2023
California
1 review
0 helpful votes
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The discount got my attention
August 22, 2023

After refreshing my elementary math I was able to get the corners correct. Perhaps the math formula could be a helpful tool for the company to display.

Date of experience: August 22, 2023
Louisiana
1 review
0 helpful votes
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Patio Furniture Covers
August 22, 2023

They are actually very nice custom covers, we measured exactly as the website instructed and they fit perfectly. The material is nice, great color, light tan, and is easily washable to remove tree residual or bird droppings.

Date of experience: August 22, 2023
Massachusetts
2 reviews
0 helpful votes
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Excellent quality and value.
August 22, 2023

Sent dimensions and pictures for cover needed and got exactly what I needed.

Date of experience: August 22, 2023
California
1 review
0 helpful votes
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See above
August 22, 2023

My experience with your company was just fine and dandy

Date of experience: August 22, 2023
Texas
1 review
0 helpful votes
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Fire pit cover is perfect!
August 22, 2023

I am so happy with my fire pit cover. Ordering was so easy. It fits perfectly and looks really good

Date of experience: August 22, 2023
California
1 review
0 helpful votes
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Rocky start but beautiful end
September 21, 2023

The ordering process seemed to be easy but then I did not receive what I thought I ordered. The cushion covers fit perfectly however the fabric was awful. It was like super heavy duty trash bags. I think it might have been the fabric that they use for grill covers? There was also no piping on the edges so even though they fit perfectly it just didn't look at all what I thought I was ordering. After some back and forth with me sending screen shots of their site showing the description of what I thought I ordered the team fixed the problem on the site by making it more clear. They also sent me a new set of covers in the fabric that I thought I was ordering all nicely piped around the edges. They are fantastic!

Date of experience: August 22, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Heather, thank you for your feedback. We at Covers&All always look forward to offering quality products and try our best to provide the efficient service to every customer. We are glad to know that you are happy with our service and able to get the quality product that you are looking for. Your appreciation tells us we are doing something right and encourages us to keep offering the right options, products, and services. We hope to please you again with your future order!

California
1 review
0 helpful votes
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Great Quality!
August 22, 2023

Super impressed by the quality and timeliness of the order!

Date of experience: August 22, 2023
Maryland
2 reviews
0 helpful votes
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Read preprinted information
September 21, 2023
Updated review

Fair about 6 of one & 1/2 dozen of the other (an old saying meaning I'm about half satisfied!

Date of experience: August 22, 2023

So far so good!
July 28, 2023
Previous review

So far so good!

Date of experience: July 27, 2023
Michigan
1 review
0 helpful votes
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Covers not as expected
September 21, 2023

I had these custom covers made to protect my mini jewelers welder from dust and grime while not in use. The covers fit, but they arrived crumpled. The vinyl is way too thick for my needs and as a result the covers are wrinkled and unsightly. I wish I could have selected a more lightweight material for the dust covers.

Date of experience: August 22, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Joshua, as part of our dedication to offering world-class products, we conduct a Quality Check on all items before they are dispatched to verify that they are defect-free. It is regrettable that occasionally a flaw goes unnoticed, for which we sincerely apologize.

We request you to raise a ticket and share real-time images of the products showing the issues along with an image of the white taffeta label that is sewn to the edges of the cover.

California
1 review
0 helpful votes
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Happy customer
August 22, 2023

Ordering was easy on line website was user-friendly customer service very helpful

Date of experience: August 22, 2023
Ohio
1 review
0 helpful votes
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Fast service, good quality
August 22, 2023

I have been looking for a few years to get replacement cushions for outdoor furniture. I ran across Cover and All from their website and decided to order one cushion just to see if a replacement cover would work. I was thrilled. It was perfect made to my specifications and I quickly ordered the rest of the cushions. And now, for way, less than I could even imagine I feel like I've got a brand new outdoor furniture set!

Date of experience: August 22, 2023
Georgia
1 review
0 helpful votes
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Great fit
August 22, 2023

Easy to order and great quality and will buy again.

Date of experience: August 22, 2023
Colorado
1 review
0 helpful votes
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Great product that protects the burner pot from inclement weather!

Date of experience: August 22, 2023
North Carolina
1 review
0 helpful votes
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I love my new grill cover. It fits perfectly snug, the color of the cover is great, and the whole process was quick.

Date of experience: August 22, 2023
Colorado
1 review
0 helpful votes
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Nice quality and great fit.
August 22, 2023

Ordering was easy and we received the product in a timely fashion.

Date of experience: August 22, 2023
Alabama
1 review
0 helpful votes
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Excellence!
August 22, 2023

Website makes ordering effortless. Product satisfied and impressed me.

Date of experience: August 22, 2023