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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,062
shipping
342
quality
21,525
This company responds to reviews on average within 0 days

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51,451 reviews

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Georgia
1 review
0 helpful votes
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Outdoor couch cover
December 1, 2023

This cover fit exactly and just what I needed! It looks great and very good material!

Date of experience: December 1, 2023
Ohio
1 review
0 helpful votes
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Great quality product and service
December 1, 2023

We have ordered 2 covers and the material and workmanship are top notch!

Date of experience: December 1, 2023
Pennsylvania
1 review
0 helpful votes
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All is good
December 1, 2023

All the covers fit perfectly and seem to be of superior quality.

Date of experience: December 1, 2023
Massachusetts
1 review
0 helpful votes
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Outdoor kitchen cover
December 8, 2023

Went back and forth for months to make an outdoor kitchen cover since we live in the Northeast. I provided tons of pictures. Comments and measurements. I received my cover and it's just too big. I give up as I knew my measurements were correct why they just couldn't follow and agree is just beyond me. Measuring and numbers don't lie.

Date of experience: December 1, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hello, Nicole. We regret to hear that, despite your meticulous efforts in providing accurate measurements, the kitchen cover does not fit as expected. We sincerely apologize for any inconvenience this may have caused. To address this issue promptly, we kindly request that you log into your account, navigate to my orders, and raise a ticket detailing the problem. Our dedicated team will collaborate with you to identify the root cause and determine the best feasible solution. We appreciate your understanding and patience as we work towards resolving this matter to your satisfaction.

Rhode Island
1 review
0 helpful votes
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Exactly what you would expect
December 1, 2023

My experience was exceptional. They verified measurements with me several times. Offered fast responses. The most shocking thing was that they refunded approximately $4 to my card once they tailored my covered to proper fitment.

Date of experience: December 1, 2023
Indiana
1 review
0 helpful votes
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Fit like a glove
December 1, 2023

Easy to follow measurement instructions and nice choice of colors/grades.

Date of experience: December 1, 2023
Florida
1 review
0 helpful votes
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Easy to order and customize cover
December 1, 2023

Quick turn-around, Specs as provided. Good heavy duty quality.

Date of experience: December 1, 2023
Florida
1 review
0 helpful votes
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Easy
December 1, 2023

Ordering was so easy with fast shipping was here in a week

Date of experience: December 1, 2023
Massachusetts
1 review
0 helpful votes
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Great
December 1, 2023
Updated review

50 Characters
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Date of experience: December 1, 2023

Nice Material
August 14, 2021
Previous review

Nice Material

Date of experience: August 14, 2021
New York
1 review
0 helpful votes
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Great cover!
December 1, 2023

Easy to order and product was delivered timely. Fits perfectly!

Date of experience: December 1, 2023
Pennsylvania
1 review
0 helpful votes
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A Happy Mom
December 1, 2023

I built a pavilion for my mom 15 yrs ago so this year she wanted it closed in to keep the snow off the deck. So I ended up buying 2 curtains from Amazon and I like them but needed a nother side yet, but Amazon didn't didn't have the size I needed, so I custom ordered 1 from your store, the custom order one I couldn't get in the same color as the ones that I bought from Amazon, but it seemed to be the same material. So her deck is pretty much covered. The ones I ordered was from Amazon were coffee colored with the window the custom order one was black w/ window. The custom ordered one cane within 2 weeks which was better then the original time the gave me when I purchased it. So now we are just checking durability now, she lives in the mountains and gets lots of wind and snow. And how the material holds up over time. I will update.

Date of experience: December 1, 2023
California
1 review
0 helpful votes
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Backgammon table cover
December 1, 2023

This is my second custom order and I am a very pleased customer. The covers stand up to harsh desert sun and wind and look beautiful. Quality of materials and workmanship is excellent. We have recommended Covers and All to friends and family.

Date of experience: December 1, 2023
New York
2 reviews
1 helpful vote
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Great value for cost
December 1, 2023

Covers are well made and exact to specifications. Great value for the cost.

Date of experience: December 1, 2023
Ohio
1 review
0 helpful votes
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Great quality and price
November 30, 2023

Covers and All are my go-to for all my covers small and large. Great product and quick service.

Date of experience: November 30, 2023
Colorado
1 review
0 helpful votes
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New cover for cooler
November 30, 2023

Good as always. Your products are tough especially for Colorado weather.

Date of experience: November 30, 2023
Utah
1 review
0 helpful votes
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Excellent Cover
November 29, 2023

Perfect fit, High quality material. Arrived quickly.

Date of experience: November 29, 2023
Massachusetts
1 review
0 helpful votes
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Chair covers
November 29, 2023

Very easy ordering. Just had to make sure the size of my chairs were correct for the specific ones that I needed. Covers were better than I expected and hope they hold up with the New England winter weather.

Date of experience: November 29, 2023
Florida
1 review
0 helpful votes
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Wheelchair cushion cover.
November 29, 2023
Updated review

Used company before. Everything fit perfectly. I needed to cover my wheelchair cushion..

Date of experience: November 29, 2023

Fire pit cover
July 29, 2021
Previous review

Fits perfectly from the measurements I sent them. It looks good looks good and it came 6 days early.

Date of experience: July 29, 2021
Ohio
1 review
0 helpful votes
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Great value!
November 29, 2023

I have old cushions that are badly sun damaged but in good shape otherwise. To purchase new cushions that were the correct size would have cost as much as all new furniture. These covers are really good quality and perfect for what I needed.

Date of experience: November 29, 2023
Utah
1 review
0 helpful votes
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Simple and perfectly fitting
November 29, 2023

The website was easy to use and the cover fits well

Date of experience: November 28, 2023