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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,088
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Illinois
1 review
0 helpful votes
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Good quality product
December 1, 2023

The custom size was perfect and the quality and thickness was better than expected

Date of experience: December 1, 2023
Georgia
5 reviews
0 helpful votes
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Well Made Covers
December 1, 2023
Updated review

Covers were well made. Easy to put on cushions. Color was as expected.

Date of experience: December 1, 2023

Easy to calculate order measurements
February 23, 2021
Previous review

Easy to calculate order measurements

Date of experience: February 22, 2021
Wisconsin
2 reviews
0 helpful votes
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Great cover!
December 1, 2023

Ordered the twp-color cover style that was second from the top (best) and am very pleased with initial fit, material, and predicted durability. The cover for our 2017 Pacifica mini-van is held on with strong elastic banding sewn into each end as well as a 2" wide belt with quick release buckle under the center of the car. Have had a number of compliments and inquiries from passersby. The reflective rib sewn into the lengthwise seams is highly visible and utilitarian. The cover covers all but a couple inches of the bottom of each tire, as well.

Date of experience: December 1, 2023
California
1 review
0 helpful votes
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LSG pellet grill cover
December 1, 2023

The cover fits perfectly. I'm very happy with the quality of the material and workmanship.

Date of experience: December 1, 2023
Nevada
1 review
0 helpful votes
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We live in the snow, so we were looking for high quality protection for our fire pit and outdoor table. I followed the directions to measure our furniture and quickly received a perfectly fit product. Thank you!

Date of experience: December 1, 2023
Texas
1 review
0 helpful votes
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Home owner
December 1, 2023

Very pleased with them, well made products good customer service and support. Not expensive

Date of experience: December 1, 2023
New York
1 review
0 helpful votes
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Cover for griddle
December 1, 2023

Simple experience. Find your product. Provide the measurements as illustrated on their page. Add to cart. Checkout.

Date of experience: December 1, 2023
Texas
1 review
0 helpful votes
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BBQ 2 Burner Cover
December 1, 2023

This product was a perfect fit. Good quality material that should hold up well in the Texas heat and cold winters.

Date of experience: December 1, 2023
California
1 review
0 helpful votes
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Better than I expected!
December 1, 2023

Cover fit perfectly, I used it on a square floor pillow - the handle is great for moving it around the room. The fabric is durable and has a plastic feel on the inside, I'm thinking it would be somewhat waterproof. The outside of the fabric has a slight texture to it and is easy to wipe off most stains, which is nice if I want to use it outside. Easy care, perfect fit, and an extremely reasonable price.

Date of experience: December 1, 2023
Michigan
1 review
0 helpful votes
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GREAT SERVICE
December 1, 2023

I RECEIVED SWATCHES, THOUGH THERE WAS SOME CONFUSION AS TO THE SWATCHES THAT I ACTUALLY WANTED. NO MATTER, GREAT SERVICE.

Date of experience: December 1, 2023
Florida
1 review
0 helpful votes
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Custom Covers
December 1, 2023

The cover works as intended. Great service and online customization form worked great.

Date of experience: December 1, 2023
Arizona
1 review
0 helpful votes
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The measuring instructions helped me to order a custom cushion cover that fits well! I love the fact that I could get a zipper that goes around two sides!

Date of experience: December 1, 2023
California
2 reviews
0 helpful votes
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Warms up the porch.
December 1, 2023

We installed the vinyl covers over the screen on our screen porch making it a usable space all year long.

Date of experience: December 1, 2023
California
1 review
0 helpful votes
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I unique need for a cover - it was for an expensive bike rack on the back of my truck that I dont want to take on and off but that I want to protect from the elements. The website does an ok job of guiding you to the right product based on your application. For me it was a custom cover. I contacted their support and they asked me to upload photos along with dimensions of the rack. Here's where it gets dicey...I wasn't sure exactly what the size needed to be because if I wanted to cover the whole rack including base it would have to be a unique shape so I was really looking for them to provide two options: one with a simple rectangle, or one with a custom shape, realizing that the custom would most certainly cost more. Problem is there is no reliable way to communicate. They don't have a call center because these are made in India. It's all done via email, which is very difficult to do when they are halfway around the world. I tried several times to ask very specific questions about the way it's constructed and the method by which it clips at the bottom but never got a straight answer, which is frustrating when you are waiting a full day between each response. In the end it probably took me a full week to get the order done. When it got here it was good quality for the price, BUT it was slightly oversized because come to find out they automatically add 2 inches to every dimension to make sure it fits which I already did myself, AND the plastic buckles (push clips as they call them) only adjust from one side, not both, so I had to cut them off and modify it to get it to fit right.

All in all it's a good option for a project like this where i didn't have a lot of options, and the price was right, but be warned you are ordering a budget product from India so don't expect the world.

Date of experience: December 1, 2023
Veeni M. — Covers & All USA Rep
over a year old

Dear Kamron, we apologize that our service did not meet your expectations. We strive to provide fast and efficient service to all of our customers and address any concerns they may have. After reviewing your order details, we understand your concern. Your feedback is important to us, and we have shared it with the appropriate teams to improve the customer experience. For your reference, our team is available by 24 hours on call and chat. If you have any design concern, you can certainly ask for the design team. They will be happy to assist you over the phone. Moreover, the processing time for your order depends on the customization and shipping method you choose. We have provided leeway instructions on our website to help customers understand the process better. We are pleased to hear that you are satisfied with the quality of the product you received.

Colorado
1 review
0 helpful votes
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The fire pit cover stays put and doesn't come off during a wind or snow storm. We're very happy with the fabric, construction and look of this product.

Date of experience: December 1, 2023
California
1 review
0 helpful votes
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Third purchase and very happy
December 1, 2023
Updated review

Made multiple purchases, and every time everything was to my liking.

Date of experience: December 1, 2023

Great Quality and Fast Delivery
May 1, 2022
Previous review

I purchased outside patio furniture replacement covers. They arrived in a week and the craftsmanship and materials are better than expected. I also told a friend of mine and he ordered a tv cover. Now both of us are extremely happy with our purchases.

Date of experience: May 1, 2022
Virginia
1 review
0 helpful votes
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Fire pit is an irregular shape - elliptical, but one side does not bow out similar to other side. Was nervous about ordering a cover online. Talked to a customer service rep and sent a picture of the fire pit. Cover and All was able to deliver a cover that fit the odd configuration. Very pleased.

Date of experience: December 1, 2023
Florida
1 review
0 helpful votes
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Awesome company!
December 1, 2023

Great service. Item was perfectly made as requested and exceeded my expectations.

Date of experience: December 1, 2023
Ohio
1 review
0 helpful votes
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.
December 1, 2023

The product functions as intended and relatively easy to input specifications. I would use again.

Date of experience: December 1, 2023
New York
1 review
0 helpful votes
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Great fit!
December 1, 2023

Good workmanship and quality material. Delivered when expected.

Date of experience: December 1, 2023