Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The custom size was perfect and the quality and thickness was better than expected
Covers were well made. Easy to put on cushions. Color was as expected.
Easy to calculate order measurements
Ordered the twp-color cover style that was second from the top (best) and am very pleased with initial fit, material, and predicted durability. The cover for our 2017 Pacifica mini-van is held on with strong elastic banding sewn into each end as well as a 2" wide belt with quick release buckle under the center of the car. Have had a number of compliments and inquiries from passersby. The reflective rib sewn into the lengthwise seams is highly visible and utilitarian. The cover covers all but a couple inches of the bottom of each tire, as well.
The cover fits perfectly. I'm very happy with the quality of the material and workmanship.
We live in the snow, so we were looking for high quality protection for our fire pit and outdoor table. I followed the directions to measure our furniture and quickly received a perfectly fit product. Thank you!
Very pleased with them, well made products good customer service and support. Not expensive
Simple experience. Find your product. Provide the measurements as illustrated on their page. Add to cart. Checkout.
This product was a perfect fit. Good quality material that should hold up well in the Texas heat and cold winters.
Cover fit perfectly, I used it on a square floor pillow - the handle is great for moving it around the room. The fabric is durable and has a plastic feel on the inside, I'm thinking it would be somewhat waterproof. The outside of the fabric has a slight texture to it and is easy to wipe off most stains, which is nice if I want to use it outside. Easy care, perfect fit, and an extremely reasonable price.
I RECEIVED SWATCHES, THOUGH THERE WAS SOME CONFUSION AS TO THE SWATCHES THAT I ACTUALLY WANTED. NO MATTER, GREAT SERVICE.
The cover works as intended. Great service and online customization form worked great.
The measuring instructions helped me to order a custom cushion cover that fits well! I love the fact that I could get a zipper that goes around two sides!
We installed the vinyl covers over the screen on our screen porch making it a usable space all year long.
I unique need for a cover - it was for an expensive bike rack on the back of my truck that I dont want to take on and off but that I want to protect from the elements. The website does an ok job of guiding you to the right product based on your application. For me it was a custom cover. I contacted their support and they asked me to upload photos along with dimensions of the rack. Here's where it gets dicey...I wasn't sure exactly what the size needed to be because if I wanted to cover the whole rack including base it would have to be a unique shape so I was really looking for them to provide two options: one with a simple rectangle, or one with a custom shape, realizing that the custom would most certainly cost more. Problem is there is no reliable way to communicate. They don't have a call center because these are made in India. It's all done via email, which is very difficult to do when they are halfway around the world. I tried several times to ask very specific questions about the way it's constructed and the method by which it clips at the bottom but never got a straight answer, which is frustrating when you are waiting a full day between each response. In the end it probably took me a full week to get the order done. When it got here it was good quality for the price, BUT it was slightly oversized because come to find out they automatically add 2 inches to every dimension to make sure it fits which I already did myself, AND the plastic buckles (push clips as they call them) only adjust from one side, not both, so I had to cut them off and modify it to get it to fit right.
All in all it's a good option for a project like this where i didn't have a lot of options, and the price was right, but be warned you are ordering a budget product from India so don't expect the world.
The fire pit cover stays put and doesn't come off during a wind or snow storm. We're very happy with the fabric, construction and look of this product.
Made multiple purchases, and every time everything was to my liking.
I purchased outside patio furniture replacement covers. They arrived in a week and the craftsmanship and materials are better than expected. I also told a friend of mine and he ordered a tv cover. Now both of us are extremely happy with our purchases.
Fire pit is an irregular shape - elliptical, but one side does not bow out similar to other side. Was nervous about ordering a cover online. Talked to a customer service rep and sent a picture of the fire pit. Cover and All was able to deliver a cover that fit the odd configuration. Very pleased.
Great service. Item was perfectly made as requested and exceeded my expectations.
Good workmanship and quality material. Delivered when expected.
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.


Dear Kamron, we apologize that our service did not meet your expectations. We strive to provide fast and efficient service to all of our customers and address any concerns they may have. After reviewing your order details, we understand your concern. Your feedback is important to us, and we have shared it with the appropriate teams to improve the customer experience. For your reference, our team is available by 24 hours on call and chat. If you have any design concern, you can certainly ask for the design team. They will be happy to assist you over the phone. Moreover, the processing time for your order depends on the customization and shipping method you choose. We have provided leeway instructions on our website to help customers understand the process better. We are pleased to hear that you are satisfied with the quality of the product you received.