Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good company, good product, fast service, fits good
Item was easy to order, the directions on measuring was spot on and the quality was impeccable
Everything was good. What I would suggest is that you include in your add that this is not a 100% United States company and the shipment takes quite a bit of time to receive. Also, as compared to the first cover we order customers need to clearly understand that even if you add an extra inch or two to the size, outside temperature definitely is a factor. Plan that after about 2-3 years the product will fade and it will dry rot; hence the reason we had to purchase another but I guess that is good for the company! Also, we place the cover of the firepit screen and leave it when not in use...condensation builds terrible and it rusted our firepit screen over one summer, so be aware you cannot just let the cover sit on a screen with out having some air flow. Also, black widow spiders love hiding in dark areas so watch out when lifting the cover off!
Very happy with how this cover turned out. Fits snugly around the ledge of my fire pit. Looks good.
I love my patio furniture covers. Great quality and fit perfectly. Would order again.
The customer service department is excellent, and I recommend this company for your cover needs.
I measured to exact dimensions thinking I had enough slack with the 2 extra inches.
It's difficult to fit. Maybe it's because I chose elastic?
Great Experience, wonderful cover, possibly order cover for outdoor table.
So far...so good! The cover I ordered fits perfectly and is made of a good quality material which should last a very long time.
Good product, hardy cover and good service. Easy to size and order, no problems with shipping and turnover time was excellent!
!,!,!,,,"! G hbjhbjhbjh JH jhbjhbjhbjhbjhbjhbjhbjhbjh jhbjhbjhbjhbjhbjhbhjbjhbjh j!,!,!
This product works great to protect my table. I no longer have to use a table cloth every day.
Worked with me to ensure perfect fit. Very happy with this product.
The pool cover on the stairs end was off center and had to be taken to a tent rental center to be altered and re stitched. It was costly to make these repairs and delayed the closing of my pool.
We love our cover. It fits perfectly, looks great, and is easy to get off and on. The material is nice and thick, and protects our fire pit well.
Easy to order. Fire pit & grill cover fits perfectly. Quality is excellent. I will order from you again.
I was shocked by how good my covers turned out. The dimensions are precise, the fabric feels durable and looks good, shipping was fast and the price was incredibly affordable.
I received I my order exactly I ordered the best on my first and second orders
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.

