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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,073
shipping
342
quality
21,524
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51,451 reviews

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Nebraska
1 review
0 helpful votes
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Covers for my entire patio
December 20, 2023

Great quality materials! While the custom process took longer than I expected, I appreciate that the design team did their due diligence. There attention to detail made sure everything we ordered fit perfectly.

Date of experience: December 20, 2023
California
2 reviews
0 helpful votes
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There was a lot of back and forth and rechecking of measurements and I came out with exactly what I wanted. I have a perfectly fitting large L - shaped cover for my large outdoor sectional, a chair cover and a large table cover that includes all the chairs including 4 stacking chairs. It's well made and fits very well. I am very pleased.

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Date of experience: December 20, 2023
Delaware
1 review
0 helpful votes
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Great experience
December 20, 2023

Everything arrived promptly, fit great and nice quality

Date of experience: December 20, 2023
Colorado
1 review
0 helpful votes
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Good product at a fair price
December 20, 2023

Easy ordering, lead time was great. I'll order again when I have the need

Date of experience: December 20, 2023
New Jersey
1 review
0 helpful votes
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Very well made
December 20, 2023

Had a slight measurment issue spoke to someone and we were able to rectify the situation. Customer service is great to work with.

Date of experience: December 20, 2023
Florida
1 review
0 helpful votes
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Very happy
December 20, 2023

Ordered some large custom tarps and they came in pretty fast and to the correct size. Good heavy duty material!

Date of experience: December 20, 2023
Ohio
1 review
0 helpful votes
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Great product
December 20, 2023

Quick service, excellent quality product easy to order and shipped quickly.

Date of experience: December 20, 2023
Washington
1 review
0 helpful votes
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Nice fit
December 20, 2023

Very easy, thanks for the discount, ordering was fast but nowhere was a chance to review and change in case of wrong color choices

Date of experience: December 19, 2023
Virginia
1 review
0 helpful votes
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Patio furniture cover
December 19, 2023

Easy to use. Excellent product, perfect size, extraordinary material, reasonable price. We love it.

Date of experience: December 19, 2023
Colorado
1 review
0 helpful votes
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Terrible experience
December 26, 2023

Horrible company that is ripping us off. I sent in pictures of furniture with dimensions and they sent me back links of what to order. I did exactly what they told me and included all dimensions. None of the covers fit and they will not remake or refund. Order # COV*******002 Verified order
Spoke with Bhumi Vaishnav and Pamela J helped me to order.

Date of experience: December 19, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Lauren, we want to extend our sincerest apologies for any inconvenience you've experienced with the products you recently received. We understand how important it is for your items to meet your expectations, and we regret any disappointment caused.

Upon reviewing your order, we have identified that the dimensions for two of the articles were ordered incorrectly. We appreciate your patience and cooperation in helping us address this issue. To provide you with the best resolution, we would like to verify the dimensions of the remaining products in your order.

Could you please provide us with the correct dimensions for the other products you received? This information will assist us in conducting a comprehensive assessment and arriving at the most suitable solution to ensure your satisfaction.

We are committed to making things right for you, and your cooperation in this matter is highly appreciated. Once we have the necessary information, we will promptly review the details and communicate the next steps to ensure the correct products are delivered to you.

If you have the dimensions readily available, please share them with us in the same email. Alternatively, our customer service team is ready to assist you with any questions or concerns you may have.

Illinois
1 review
0 helpful votes
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Very Satisfied; Would Order Again
December 19, 2023

I am very pleased with the price, quality, and quick turn around of my order. I'd definitely order again.

Date of experience: December 19, 2023
Illinois
2 reviews
0 helpful votes
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Great Quality and Fit
December 15, 2023

Very pleased with these covers. Ordered one for each vehicle.

Date of experience: December 15, 2023
New York
1 review
0 helpful votes
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Went back and forth on custom kitchen cover dimensions and you guys delivered a great product.
Really happy with all of the stuff I ordered.
Thank you

Date of experience: December 13, 2023
California
1 review
0 helpful votes
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Excellent customer service and product!
December 13, 2023

Excellent customer service and product! Really appreciated the human touch on the phone, shipment fast, price point good. Nice sturdy fabric

Date of experience: December 13, 2023
Georgia
1 review
0 helpful votes
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Patio cushion covers
December 13, 2023

Easy to navigate and enjoy the products. Going to order for all outside furniture.

Date of experience: December 12, 2023
Wisconsin
1 review
0 helpful votes
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After placing my order, Covers & All's designers sent me detailed schematics of the covers for my approval. I had the opportunity to correct a couple of measurements and we iterated on the design. Once finished, the covers shipped quickly; and I've been satisfied with them. Thank you!

Date of experience: December 11, 2023
Maryland
1 review
0 helpful votes
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Great product fits perfectly
December 11, 2023

Overall a great experience good product just took a while to receive order

Date of experience: December 11, 2023
Ohio
1 review
0 helpful votes
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Great covers!
December 11, 2023

I had an overall good experience. I am pleased with my purchase.

Date of experience: December 11, 2023
New Jersey
1 review
0 helpful votes
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Cover
December 11, 2023

Umbrella cover made well and fits perfect for extra large umbrella

Date of experience: December 11, 2023
Texas
1 review
0 helpful votes
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Covers and all is great
December 10, 2023

Good customer service, I got exactly what I needed

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Date of experience: December 10, 2023