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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,078
shipping
342
quality
21,524
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Texas
1 review
0 helpful votes
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All products are Great Quality!
January 1, 2024

I have ordered many different products from them and they all are the correct fit and great quality. Highly recommend Covers & All.

Date of experience: January 1, 2024
North Carolina
1 review
0 helpful votes
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Great product for the price!
January 1, 2024

Great product. Exactly the custom size I ordered and was so happy with the quality and price point.

Date of experience: January 1, 2024
West Virginia
1 review
0 helpful votes
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Convenient Covers
January 1, 2024

Customer service was responsive. I would purchase from them again.

Date of experience: January 1, 2024
Illinois
1 review
0 helpful votes
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Easy to order and great product
January 1, 2024

Site is easy to use and I love to be able to customize to what I need.

Date of experience: January 1, 2024
Pennsylvania
1 review
0 helpful votes
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Satisfied with product and service
January 1, 2024

Great experience and would purchase again from them

Date of experience: January 1, 2024
New York
1 review
0 helpful votes
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Excellent customer service
January 1, 2024

We needed to add a custom design and I wasn't sure how to go about it. Customer service was quick to respond and sent blueprints of the final design right away.

Date of experience: January 1, 2024
Michigan
1 review
0 helpful votes
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New Covers
January 1, 2024

This worked out just great. It was a nice experience buying something without a hassle and having it show up quickly and be exactly as ordered. Thank you.

Date of experience: January 1, 2024
North Carolina
1 review
0 helpful votes
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Easy to use
January 1, 2024

I was very pleased with the quality of the product and how well it fit. The website makes it easy to measure your things needing a cover. Absolutely no problems with any of the service.

Date of experience: January 1, 2024
New York
1 review
0 helpful votes
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Better than expected
January 1, 2024

Price and quality were better than expected. I will be coming back for more covers.

Date of experience: January 1, 2024
Pennsylvania
1 review
0 helpful votes
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Custom Big Green Egg with Cabinet
January 1, 2024

The instructions on how to measure everything were simple to follow. I also liked how you followed up a few times to confirm the measurements we provided. The quality of the material is excellent and the cover fits like a glove. We are very happy.

Date of experience: January 1, 2024
California
1 review
0 helpful votes
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Great cover
January 1, 2024

It fit. I had to poke holes for the chains supporting my cooler, but it was great

Date of experience: January 1, 2024
Washington
1 review
0 helpful votes
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Very happy with purchase, I was nervous at first about the size being off since this was a custom size tarp being ordered, but was plesantly surprised when they arrived... Great materials and feels like it could of costed a little more than what I actually paid for them, especially since I needed a specific size... Great Job Team!

Date of experience: January 1, 2024
Arkansas
1 review
0 helpful votes
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Excellent experience
January 1, 2024

Very pleased with the quality, fit, and timely delivery

Date of experience: December 31, 2023
Oklahoma
1 review
0 helpful votes
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Highly recommend!
December 31, 2023

Great Job, priced right and very high quality! Thanks!

Date of experience: December 31, 2023
New Jersey
1 review
0 helpful votes
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Great product, great service.
December 31, 2023

We love the products we ordered and had a seamless ordering experience. (pun intended)

Date of experience: December 31, 2023
Maine
3 reviews
12 helpful votes
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Good and bad
January 25, 2024

I thought I had indicated there should be gromets across the top but there were only two, one at each corner. I used duct tape to secure the tarp and used a grommet device to create places to secure the tarp at the edge of the roof. It seems to have worked.
There were two tears in the tarp at the fold which I secured with duct tape. I ran out of time to return it as I needed to keep the rain off my porch for the winter.

Covers & All USA attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 31, 2023
Pennsylvania
1 review
0 helpful votes
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Easy- Peasy
December 31, 2023

The web site is intuitive and very easy to use. If you know what you want it's a walk in the park to get a great-fitting product. On the other hand I suspect that if you don't know what you want or are unable to do the measurements required, you might have a problem

Date of experience: December 31, 2023
Michigan
1 review
0 helpful votes
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Money well spent
December 31, 2023

Quick and easy. I was going to make my own covers, but the ease and convienience of having a professional do the covers at the affordable price charged...it's a no brainer!

Date of experience: December 31, 2023
Canada
3 reviews
0 helpful votes
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Perfect as always
December 31, 2023

Covers & All is always my first stop for covers. Great quality and price. The order is always correct

Date of experience: December 31, 2023
Arizona
3 reviews
0 helpful votes
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Perfect
December 30, 2023

Referred to a friend as it was a great experience...they are buying shades.

Date of experience: December 30, 2023