Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Precise measurements, and excellent quality. Arrived in timeframe provided. Excellent packaging of product not damaged.
We have two large custom built gas cement fire places at the restaurant I manage. I could not find any generic cover large enough to fit them. When I realized I was going to have to custom order I was concerned with how high the prices would be - we are a brand new restaurant and trying to keep costs low. I was pleasantly surprised by how reasonable these were to be custom ordered! I took the measurements, added a couple inches (I was worried about how hard it would be to get on around the concrete), placed the order, and crossed my fingers. When they arrived they fit perfectly and are super easy to put on and off. Very satisfied with my purchase! My only complaint is some moisture still seems to get through the material on heavy rain days, but not enough to get into the gas lines which is what causes the fire to not start.
Hey Heather! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Fast, efficient service. Great product. Easy to order as well.
Thank you, Kathy, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
The table cover was top of the line fit finish zipper great job
Hi Jerry, we at Covers&All always work forward to offer products without compromising the quality of the material. We've understood cover requirements deeply with our years of experience in the industry and selling covers worldwide. Understand the customer's requirement and tried our best to make a cover for almost everything. We are glad to know that you liked the product, and we look forward to serving you again. We appreciate your valuable time in sharing feedback. Thank you.
I ordered two custom chaise lounge covers, and they look great and fit perfectly.
We extend our heartfelt gratitude for your glowing review! Your positive rating is a beacon of joy for us, and we truly value your patronage. It brings us immense satisfaction to know that your experience with Covers & All exceeded expectations. Here's to anticipating that your next order will be an equally delightful experience. Thank you for choosing Covers & All—your trust means the world to us!
Process was easy, with super quick shipping for a made to order item. I would order again! Highly recommend this company.
Hi Shelly, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!
Great experience working with them. Helped me get the right size to fit the grill
We extend our heartfelt gratitude for your glowing review! Your positive rating is a beacon of joy for us, and we truly value your patronage. It brings us immense satisfaction to know that your experience with Covers & All exceeded expectations. Here's to anticipating that your next order will be an equally delightful experience. Thank you for choosing Covers & All—your trust means the world to us!
The. Material used to make the cover is very weak. I don't think it is going to last very long.
Hi Robert, we apologize for any dissatisfaction you may have with the received product. Upon reviewing the order details, we confirm that the shipped material same as per the received order details. Additionally, we offer the option to order a complimentary sample kit, allowing customers to assess our materials before placing an order in accordance with their specific requirements. Nonetheless, your feedback is highly valued, and we have communicated it to the relevant team to further enhance the overall customer experience.
Enclosed my porch for winter the products are exactly as described and work great. Will be ordering more in the next few weeks
We extend our heartfelt gratitude for your glowing review! Your positive rating is a beacon of joy for us, and we truly value your patronage. It brings us immense satisfaction to know that your experience with Covers & All exceeded expectations. Here's to anticipating that your next order will be an equally delightful experience. Thank you for choosing Covers & All—your trust means the world to us!
See review already posted under Custom made - made Easy! Just added a photo to go with previous review.
We extend our heartfelt gratitude for your glowing review! Your positive rating is a beacon of joy for us, and we truly value your patronage. It brings us immense satisfaction to know that your experience with Covers & All exceeded expectations. Here's to anticipating that your next order will be an equally delightful experience. Thank you for choosing Covers & All—your trust means the world to us!
I ordered a cover for my patio Fire Pit. I was very pleased with the quality of the cover material and it fit perfectly
Hi David, we at Covers&All always work forward to offer products without compromising the quality of the material. We've understood cover requirements deeply with our years of experience in the industry and selling covers worldwide. Understand the customer's requirement and tried our best to make a cover for almost everything. We are glad to know that you liked the product, and we look forward to serving you again. We appreciate your valuable time in sharing feedback. Thank you.
Thanks Covers&All. Fast service and just what I need to cover my 20' boat. I'll be back when I need to replace my grill over. Wish I discovered you sooner. Thanks for the support.
Dear Customer, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!
I had built out my order online, but was unsure as to when my items would be delivered so I called their customer support and reviewed order and they gave me an accurate delivery date very satisfied
Hi William, Thank you for taking the time to reach out to us. We are glad that you found our service helpful and your admiration confirms that we are on the right track and encourages us to continue. By offering reliable products and exceptional customer service, our goal is to constantly surpass customers' expectations. We look forward to please you again with the next order.
We received the cover to go over our jacuzzi and it was very easy to install. We are very happy.
Hey Roger, thank you for acknowledging our efforts. Your appreciation is a testament to our commitment to providing the right options, products, and services. We strive to ensure that our order process is easy for all our customers. If you encounter any issues, our 24/7 customer support is always available to assist you. Our goal is to consistently exceed customer expectations by delivering reliable products and exceptional customer service. We look forward to the opportunity to delight you once again with your next order.
It is very easy to find what you are looking for and order on the Covers and All website. Pricing is very clear to add options to each step of your order. The manufacturing output is precisely to what you ordered.
Hi Michael, thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services.
Second time ordering through you all. So far our vinyl panel has made it through some rough storms in a short amount of time. Impressed with the quality.
We extend our heartfelt gratitude for your glowing review! Your positive rating is a beacon of joy for us, and we truly value your patronage. It brings us immense satisfaction to know that your experience with Covers & All exceeded expectations. Here's to anticipating that your next order will be an equally delightful experience. Thank you for choosing Covers & All—your trust means the world to us!
Everything went smoothly and I love the cushion covers
Dear Customer, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!
They do amazing work, excellent quality, fast service. Would not hesitate to buy from them again.
Hey Evelyn, thank you for your feedback. We have worked hard to make the order process simple and easy to follow for our customers. Your appreciation tells us that we are doing it right and encourages us to keep offering the right options, products and service. We always make sure that each of our customer finds our order process easy and if there are any issues regarding that, you can contact our customer support which is available 24 x 7. So, we look forward to delighting you again with your next order!
Shipping was free. Tracking was easy. Product arrived on time.
We extend our heartfelt gratitude for your glowing review! Your positive rating is a beacon of joy for us, and we truly value your patronage. It brings us immense satisfaction to know that your experience with Covers & All exceeded expectations. Here's to anticipating that your next order will be an equally delightful experience. Thank you for choosing Covers & All—your trust means the world to us!
We ordered covers for our two Christmas trees and they fit perfectly and are made of such high quality materials. We are very impressed and happy with them.
Dear Customer, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.


We extend our heartfelt gratitude for your glowing review! Your positive rating is a beacon of joy for us, and we truly value your patronage. It brings us immense satisfaction to know that your experience with Covers & All exceeded expectations. Here's to anticipating that your next order will be an equally delightful experience. Thank you for choosing Covers & All—your trust means the world to us!