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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Talked with reps in India and they were very helpful. So far great people to deal with. Looking forward to receiving our cover. If the cover is as good as the reps. I'll be very happy. Thanks
Have loved everything we have purchased and your customer support is fantastic!
Hey Rachael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The manufacturer insured we had the proper fit for the shaped couch we have!
Hey Russell! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I ordered 2 round covers (1.2m diameter) with 12 eyelets so that the top of my big round hay bales were protected from the rain and the horses could still eat the hay. They arrived in good time and with the aid of some spring clips to fasten to the bale net they have proved to be sturdy, durable and great quality thank you
Hey Vanessa! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I have had 2 orders that were never fullfilled. The orders I placed included pictures and dimensions. I later received comments with questions asking for the dimensions. The comments were lost, as were the original dimensions and images. I shouldn't have to babysit orders for weeks and repeatedly provide the save info. I also ordered a table and chair cover and the bottom velcro straps ripped off within months. The cover blows around and collects water. I regret the purchase and need to purchase a replacement.
This is a scam. They guide you by phone on the measurement and then when the order arrived it was twice the size. When brought to their attention they said I have to place a new order at my expense. So they guide you incorrectly to get a second order. A complete scam
I sent dimensions and everything. Cover was about 2" too small. Very, very tight fit over my firepit. Very disappointed in the product quite frankly.
Straightforward, lots of designs to choose from which makes process easier and makes customers like me more confident in knowledge we are getting right fit.
Hey John! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Do not buy anything here. They shipped me ruined, inked stain covers and are refusing all to refund me after I have sent them various pictures of the damaged product. They keep asking for more photos and videos, hoping that I will just not respond. The high ratings you see are all fake and probably done by a computer. This company should be shut down. I have had to contact my bank to help me fight them. Do not order anything here.
Helped a lot in assuring I had the correct profile for my custom covers. When I ordered the covers, I wasn't sure they would really fit and do the job. When I opened the package I was stunned by the quality of the fabric. Then I went out on the deck (We actually had a day without snow) and put them on. The only description for the fit is PERFECT!
I asked for special straps to hold them on because I live in the mountains of Colorado and we get big winds at times. Well, We got those winds this week and the covers almost didn't move. Thanks Covers&all!
Thank you, Neil, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I picked up a ratan chair on the side of the road. It had a round cushion. My "free" finds usually lend up costing me money. But, in this case, the blue round cushion I ordered here fit perfectly and is great for this outdoor piece of furniture. I feel like I hit the jackpot.
Hey Christine! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Drove this tarp from northern Washington to the bottom of Baja covering up my utility trailer. Worked perfect
Hey Ron! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I've used this company and there service multiple times for multiple products and yet to be disappointed with the quality or service...Always been a great experience.
Hey Cliff! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very nice quality material! Great fit and looks perfect.
Exceeded my expectations
Couldn't ask for better. Good communication to assure proper fit, dimensions and options. Considering that it was a custom cover, shipping time was appropriate.
Hey Steve! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very confusing. I had already placed an order for the same curtain on 12/31/2023. When I text customer service, they informed me they could not find my order that was placed on December 31,2023. I placed a second order on January 4,2024. Both orders arrived, I was charged for both orders, and both orders were wrong. The curtain I ordered did not have a zipper.
Dear Kelly,
We sincerely apologize for any inconvenience and confusion you may have experienced. It appears that the confusion stemmed from an incorrect email address used during the order placement process. We regret any frustration this may have caused and understand your need to place another order as a result.
We're pleased to inform you that our team has already responded to your inquiry and provided the best possible solution. We hope that this resolution meets your expectations and resolves the issue satisfactorily.
Should you require any further assistance or have any questions, please don't hesitate to reach out to our dedicated customer support team. We are here to help and ensure your experience with us is as smooth as possible.
Thank you for your understanding and patience.
Warm regards,
Covers & All
I ordered a replacement vinyl curtain on December 23,2023. The company lost my order. I re-ordered on January 4,2024. Two days later my first order arrived. The order was incorrect, my curtain did not have a zipper. Five days later. My second order arrived. That order was also incorrect. It did not have a zipper. The company charged me for both orders. I called and explained the issue. The customer representative acted like they did not understand. They found my order acknowledged it had a zipper when ordered. The company said they would get back to me in three days. It has been three weeks. I have not heard from covers and all.
We have used covers and all for a couple different issues we have at home. Always easy to order and good quality product.
Hey Melanie! We are delighted to hear that you are pleased with our product and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Thank you, Paul, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product or service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Hey Martin! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent customer service. Quick turnaround. Will purchase again. Thank you.
Hey Gene! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good product, made to specs, decent shipping. I recommend.
Hello Andrew, we appreciate your acknowledgment of our efforts. Your positive feedback reassures us that we are on the right track and motivates us to continue providing excellent options, products, and services. While we strive for excellence, we recognize that there is always room for improvement. We invite you to share your ideas and provide feedback at [email protected]. Your input is valuable in enhancing our ratings and improving the overall customer experience. We eagerly await your final review after receiving the product. Thank you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Marion, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!