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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,072
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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North Carolina
1 review
0 helpful votes
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Very satisfied
March 1, 2024

Product is great quality, easy ordering, quick response, arrived when expected, and follow up appreciated! Will definitely order again. Very satisfied!

Date of experience: March 1, 2024
South Carolina
1 review
0 helpful votes
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Overall is good and look very well, but my only complaint is the longest it is in the front of the car

Date of experience: March 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Rene, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance with the product, please feel free to reach out. We look forward to serving you again!

Virginia
1 review
0 helpful votes
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Better than expected
February 29, 2024

Ordering was quick and easy, the quality and fit of the cover was better than expected. I am quite pleased overall and would recommend Covers and All

Date of experience: February 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Steven! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Florida
1 review
0 helpful votes
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Amazing company!
February 29, 2024
Updated review

I have ordered from Cover & all multiple time. It always comes out perfect. Always will recommend.

Date of experience: February 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tim! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!


Nice products and fast service..
April 21, 2022
Previous review

Nice products and fast service..

Date of experience: April 21, 2022
Wisconsin
2 reviews
0 helpful votes
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Custome fit cover
February 28, 2024

Nice web site easy to use and communication was great

Date of experience: February 28, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

North Carolina
1 review
0 helpful votes
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Was able to customize the exact size and color cushion I needed.

Date of experience: February 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Warren! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oklahoma
1 review
0 helpful votes
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I ordered a round 64x6 cushion for a patio daybed, and it fit perfectly. Quality seems to be good so far, and I'm very happy with my purchase. Also, I received it much faster than expected so that was nice.

Date of experience: February 25, 2024
Washington
1 review
0 helpful votes
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Love the ability to do custom measurements! Thank you!

Date of experience: February 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Leah! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Texas
1 review
0 helpful votes
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Everything looks great.
February 25, 2024
Updated review

We have purchased several covers in the past. Looking forward to another order.

Date of experience: February 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Can't adjust billing and delivery addresses
October 13, 2020
Previous review

Can't adjust billing and delivery addresses. They keep changing each other!

Date of experience: September 13, 2020
Colorado
1 review
0 helpful votes
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The order process was an ordeal
February 25, 2024

The website is fairly user friendly, but there are a lot of dimensions needed. Then I received a notice that the order was on hold until I answered some questions. After submitting the answers I was told that no changes were possible as the order was in process. Then I received more questions and told that the order was being held for answers.

Date of experience: February 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Shawn! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. Since we make custom covers, we need the dimensions from all sides to guarantee a good fit. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
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Good stuff
February 22, 2024

Well designed website and easy to navigate. Excellent product upon arrival. Will see how it fares in the weather.

Date of experience: February 22, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Robert! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Minnesota
1 review
0 helpful votes
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I am extremely satisfied with my custom cover for an unusual patio table/stools

Date of experience: February 20, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Christopher! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Colorado
3 reviews
0 helpful votes
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High quality product
February 19, 2024

So easy to buy. The options were very clear and I got just what I wanted.

Date of experience: February 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Aaron! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

New York
2 reviews
1 helpful vote
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Good company very responsive
February 18, 2024
Updated review

I own three covers and I am back for my fourth great company

Date of experience: February 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Richard! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Very easy to place order
June 8, 2023
Previous review

Very easy to place order

Date of experience: June 8, 2023
Pennsylvania
1 review
0 helpful votes
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Love it
February 15, 2024

Loved the tv cover purchased prior, came back for additional items

Date of experience: February 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Alabama
1 review
0 helpful votes
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Very efficient and fast
February 15, 2024

Easy to order and fast to receive. Cover fits perfectly to the dimensions I gave.

Date of experience: February 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dinah! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

South Carolina
1 review
0 helpful votes
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Great product and service.
February 14, 2024

Real quick and easy. Product choices just what I was looking for.

Date of experience: February 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Larry, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Florida
1 review
0 helpful votes
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,
February 13, 2024

Site easy to use, would have liked to be able to attach picture of machine being covered

Date of experience: February 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Charles! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

New York
1 review
0 helpful votes
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Doing business with Covers and All is super easy.
February 12, 2024
Updated review

The website is easy to navigate and super user friendly. They have great customer service to make sure you get what you need and get it quickly.

Date of experience: February 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Joshua, for letting us know we were able to help you out! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!


Best covers for Everything
November 1, 2022
Previous review

I have ordered covers for my Chimney (in the summer), my Outside condenser (in the winter) and my flat iron Blackstone grill. These covers are GREAT and affordable. They also are made of quality materials that last year after year. I am completely satisfied!

Date of experience: November 1, 2022
Florida
1 review
0 helpful votes
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Positive
February 11, 2024

Looks good. Let's see what the covers look like. These three are to cover machines from getting dusty in my workshop - may be something you should consider marketing

Date of experience: February 11, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tom! We are delighted to hear that you are pleased with the range of products. Your satisfaction is our topmost priority. With every order, we make an effort to make sure you don't feel let down. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! We will wait for your final review after receiving the product.