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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,073
shipping
342
quality
21,524
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51,451 reviews

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Connecticut
1 review
0 helpful votes
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Very happy with this product
March 1, 2024

I am so happy with my purchase of the custom cushion covers. They are well made and appear to be moisture resistant. I love the color - appears to match what I saw on the website. I will purchase from Covers & all in the future.

Date of experience: March 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Christine, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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Staff worked with me to try and get the best possible measurements for my engine covers. Very happy with the quality and fit.

Date of experience: March 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Scot, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Illinois
1 review
0 helpful votes
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Best Ever
March 1, 2024
Updated review

Great qualify, perfect fit, best materials and great customer service

Date of experience: March 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Gene, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!


Quick and easy
September 6, 2021
Previous review

Quick and easy

Date of experience: September 6, 2021
Utah
1 review
0 helpful votes
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Top notch
March 1, 2024

I have a 20 year old.picnic table that my 15 year old son made. This cover will help the table last 20 more years.

Date of experience: March 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Korinnen, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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6x6 Tarp
March 1, 2024

Very satisfied, until I was asked to write a review which had 50 characters

Date of experience: March 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Bill, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

New Jersey
1 review
0 helpful votes
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Communicating to make sure I got the right size and shape, and Service along with great price is the reason I will use covers and all again.

Date of experience: March 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Margaret, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Ohio
1 review
0 helpful votes
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Customer service
March 1, 2024

No issues with my order. Delivered timely. No issues. No issues

Date of experience: March 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Kevin, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Colorado
1 review
0 helpful votes
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The cover is made very well. Is of sturdy material and fit our wood rack perfectly!

Date of experience: March 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Jean, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Texas
1 review
0 helpful votes
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Great product. Great service
March 1, 2024

They were. Rey helpful in all aspects of the ordering.Extremely positive

Date of experience: March 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Suzy, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

North Carolina
1 review
0 helpful votes
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Superb
March 1, 2024

Cover made exactly to order and am very satisfied with the product

Date of experience: March 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Scott, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Kenya
1 review
0 helpful votes
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This is great!
March 1, 2024

I purchased the heaviest cover for my new electric smoker, and it did not disappoint. I added a few inches onto the length, even though they say only use exact measurements. True to their website, they did add length to my measurement. It is sturdy, attractive, and a wonderful price. Will definitely use them again.

Date of experience: March 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Lori, for the appreciation! We're delighted to know that you are satisfied with our product. If there's anything specific, you'd like to see more of or if you have any special requests, we're all ears! Looking forward to continuing to serve you.

Pennsylvania
1 review
0 helpful votes
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Great company
March 1, 2024

When they had questions about my measurements they contacted me for clarification and making sure they understood what they were making. I was amazed
I got a better fitting product because of their due diligence.

Date of experience: March 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Lynne, for the appreciation! We're delighted to know that you enjoyed our designs. If there's anything specific, you'd like to see more of or if you have any special requests, we're all ears! Looking forward to continuing to serve you.

Tennessee
1 review
0 helpful votes
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Exactly what we needed!
March 1, 2024

These outdoor furniture covers are exactly what we were looking for! Measuring by myself, I was concerned that there would be a fit issue and I would not be able to return them. But each fits perfectly! The fabric is a thick high quality waterproof material that looks as if it will last for years. I couldn't be more pleased with this purchase! Thank you!

Date of experience: March 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Cathy, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Minnesota
1 review
0 helpful votes
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Fit Perfectly
March 1, 2024

This fit the cushion for my rectangular porch swing. I absolutely love this cover, the material is durable and great for the screened in porch which is not completely protected from the elements of nature. I wish I would have bought this sooner.

Date of experience: March 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Avery, for the appreciation! We're delighted to know that you enjoyed our designs. If there's anything specific, you'd like to see more of or if you have any special requests, we're all ears! Looking forward to continuing to serve you.

Pennsylvania
1 review
0 helpful votes
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Excellent service
March 1, 2024

Great product quality! Quick turnaround and many choices of products!

Date of experience: March 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Chryssoula! We are delighted to hear that you are pleased with our quality and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Tennessee
1 review
0 helpful votes
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Took the appropriate measurements and got good feedback from the seller. Very happy with the quality.

Date of experience: March 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Douglas, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our quality product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Texas
2 reviews
0 helpful votes
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Great service
March 1, 2024
Updated review

Everything about Covers and all has been great. I've placed 5 orders now and the products are perfect (all custom measurements), customer service has been great on web orders, just can't go wrong.

Date of experience: March 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Bill! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!


Great products with quick shipping, and great pricing
June 6, 2023
Previous review

Great products with quick shipping, and great pricing. Can't go wrong!

Date of experience: June 6, 2023
Rhode Island
1 review
0 helpful votes
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Custom EV Charger Station Cover
March 1, 2024

I Needed a weather cover for my exterior charging station. The design phase was clear and precise. The finished product was even better than what I had in mind. And reasonably priced!

Date of experience: March 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Matt! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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High Quality
March 1, 2024

Your fire pit cover is excellent! I. was surprised at the quality of the product when we received our first one to replace the worn out original cover after only 2 years. We ordered a second one for our new second fire pit and threw away the one that came with it!:-)

Date of experience: March 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, James, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Arkansas
1 review
0 helpful votes
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Amazing product
March 1, 2024

No issues and ordering process was fast, I will buy from them again

Date of experience: March 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Andres, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!