Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,062
shipping
342
quality
21,525
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Margaret Y.
Unfollow Margaret Y.
Share Review
Report Review

I wanted a fire pit custom cover, and they rocked it, and had images and measurements go back and forth between us until it was perfect. And it cover was exactly as expected.

Date of experience: March 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Taz, for the appreciation! We're delighted to know that you enjoyed our service. If there's anything specific, you'd like to see more of or if you have any special requests, we're all ears! Looking forward to continuing to serve you.

California
2 reviews
0 helpful votes
Follow Patricia Q.
Unfollow Patricia Q.
Share Review
Report Review

Sturdy, well tailored covers
March 1, 2024

I really appreciate the customized design that's part of every order. Also: quality & workmanship is high, and price is very reasonable.

Date of experience: March 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Michele, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Illinois
1 review
0 helpful votes
Follow Rose O.
Unfollow Rose O.
Share Review
Report Review

Custom Cover
March 1, 2024

Great and proactive communication with design team!

Date of experience: March 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Filip, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

North Carolina
2 reviews
0 helpful votes
Follow Dylan S.
Unfollow Dylan S.
Share Review
Report Review

Easy to order, and quick delivery. I have ordered a couple times.

Date of experience: March 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Maryellen, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Florida
1 review
0 helpful votes
Follow Carl K.
Unfollow Carl K.
Share Review
Report Review

Exactly what you get
March 1, 2024

I'm very satisfied with my cover that I received. It is exactly as advertised. Would recommend to anyone for outdoor furniture.

Date of experience: March 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Max! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
Follow Steven S.
Unfollow Steven S.
Share Review
Report Review

Patio cushions covers
March 1, 2024

Best quality and they work with you for any special arrangements or make it for special sizes

Date of experience: March 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Rajat, for the appreciation! We're delighted to know that you liked the quality of our products and customer service. If there's anything specific, you'd like to see more of or if you have any special requests, we're all ears! Looking forward to continuing to serve you.

Oregon
1 review
0 helpful votes
Follow Susan C.
Unfollow Susan C.
Share Review
Report Review

Functional
March 1, 2024

Functional and sized perfectly with great instructions on exactly how to do the measurements.

Date of experience: March 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Paul, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
2 reviews
0 helpful votes
Follow Jay M.
Unfollow Jay M.
Share Review
Report Review

Great service and great product!
March 1, 2024
Updated review

Great bespoke product - I have covers for everything in my back yard

Date of experience: March 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Benjamin! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Great experience (I have shopped witj you before)...
December 16, 2021
Previous review

Great experience (I have shopped witj you before) but I couldn't upload photos of the table for the cover

Date of experience: December 16, 2021
Minnesota
1 review
0 helpful votes
Follow Julia Q.
Unfollow Julia Q.
Share Review
Report Review

Above and Beyond Customer Service
March 1, 2024

The cover came quickly and is of high quality material but more importantly the customer service team was spectacular and adjust my order late in the process to accommodate my needs. Highly appreciate this!

Date of experience: March 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Joyce, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
Follow Gerald K.
Unfollow Gerald K.
Share Review
Report Review

Worth it
March 1, 2024

Good price for a great quality custom product. We had a very difficult project, but the level of customization and price we got was just unbeatable by the competitors.

Date of experience: March 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Nadia, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Washington
1 review
0 helpful votes
Follow Cath X.
Unfollow Cath X.
Share Review
Report Review

Covers showed up right away didnt even know they were coming from overseas and they still showed up very fast. Would like to try a couch cushion cover for family room but wish there were a bit more options for material.

Date of experience: March 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Mike, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance with the material options, please feel free to Reach us by Phone: 800-260-2829. We look forward to serving you again!

Pennsylvania
1 review
0 helpful votes
Follow Gary S.
Unfollow Gary S.
Share Review
Report Review

Easy to order. Came at the exact size we specified. Disappointed to have the tie-down hardware to be black with black cords - does not look good with the clear blinds and white pull cord.

Date of experience: March 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Michelle, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Florida
1 review
0 helpful votes
Follow Rose G.
Unfollow Rose G.
Share Review
Report Review

Great service
March 1, 2024

Items came as ordered and described perfectly. Items were delivered on time.

Date of experience: March 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Pedro, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Delaware
2 reviews
2 helpful votes
Follow James F.
Unfollow James F.
Share Review
Report Review

Perfect!
March 1, 2024

Great quality, perfect fit and better than expected

Date of experience: March 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey James! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
Follow David I.
Unfollow David I.
Share Review
Report Review

Exactly what was needed
March 1, 2024

Timely, affordable, quality material and workmanship. What more could a man ask for?

Date of experience: March 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, John, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Washington
1 review
1 helpful vote
Follow Arthur K.
Unfollow Arthur K.
Share Review
Report Review

No
March 11, 2024
Updated review

Payment process is complicated. Not what I thought I was getting. Size I am unsure about. Thought I was getting a pad with cover.

Date of experience: March 1, 2024

Payment process is complicated
January 28, 2024
Previous review

Payment process is complicated.

Date of experience: January 28, 2024
California
1 review
0 helpful votes
Follow Daniel L.
Unfollow Daniel L.
Share Review
Report Review

Delivered as ordered
March 1, 2024

Easy, fast, accurate, very happy with the product. Second time using covers&all for my outdoor tarp and sun shade needed, going to order from them again

Date of experience: March 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Daniel, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Georgia
1 review
0 helpful votes
Follow Isabella G.
Unfollow Isabella G.
Share Review
Report Review

Solo stove custom cover
March 1, 2024

This is the second set of custom covers I have ordered. Both were perfect in fit and amazing quality. Nothing but good things to say.

Date of experience: March 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Donnie, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and quality. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Virginia
1 review
0 helpful votes
Follow Steve C.
Unfollow Steve C.
Share Review
Report Review

Pre-fabricated covers made to fit certain sizes are always a guessing game as to if they'll fit your product, and usually are double the price. The measurement system to create a custom cover to fit your product is genius, and based on our experience, works perfectly.

Date of experience: March 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Nate, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Connecticut
1 review
0 helpful votes
Follow Mary K.
Unfollow Mary K.
Share Review
Report Review

Very happy with this product
March 1, 2024

I am so happy with my purchase of the custom cushion covers. They are well made and appear to be moisture resistant. I love the color - appears to match what I saw on the website. I will purchase from Covers & all in the future.

Date of experience: March 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Christine, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!