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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,042
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Rhode Island
1 review
0 helpful votes
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Cover
June 12, 2024

Very satisfied with cover that I purchased fit great and was easy to put up. Fit was perfect

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jane! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
2 reviews
0 helpful votes
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Needed a cover for my DJ Controller, Covers & All made one to my specifications and delivered a high quality product at an amazing price. Quick responses to my questions and fast delivery.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Manuel! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great Stuff
June 12, 2024

Took a little while to get it but as with all my other orders the quality is very good and the ordering process is easy

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Paul, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

New York
1 review
0 helpful votes
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Very satisfied with the individualized product and the quality of the product.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Mary, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Kentucky
1 review
0 helpful votes
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Proucts
June 12, 2024

It was Was very good everything as ordered examples on how to choose fabric and measurements were very helpful

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Deborah, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Georgia
1 review
0 helpful votes
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Excellent material
June 12, 2024

I love it! Excellent service and the material is very good. I would buy them again.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Lyan, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our quality and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Pennsylvania
2 reviews
0 helpful votes
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Great service, nice product, only wish there isn't a signature required for delivery which makes it
Difficult to schedule

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Erik! We are delighted to hear that you are pleased with our product and service. We will surely consider your feedback in regard to the delivery to make the customer experience better. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

South Carolina
1 review
0 helpful votes
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Excellent product!
June 12, 2024

Everything was as described and the ordering process was smooth and items arrived on time.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Robin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Custom Cover - Well Done
June 12, 2024

Very thorough communication to ensure correct fit. Easy to work with.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Todd, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

North Carolina
1 review
0 helpful votes
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Expectations met.
June 12, 2024

Build as requested with no issues. All information required is clear and concise.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Fitchko! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

South Carolina
1 review
0 helpful votes
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I am extremely satisfied with the purchase of our custom sized cushion covers!

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Heather! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
2 reviews
0 helpful votes
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Good quality
June 12, 2024

Just what I needed to cover lawn chairs. Fit and. Quality was great.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Alice! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Perfect fit
June 12, 2024

This was my second purchase from Covers & All. The covers were made to my specifications and were perfect fits! The covers are made from durable materials. I highly recommend Covers & All and will definitely order from them in the future.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Judi! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
2 reviews
0 helpful votes
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Poor product and service
June 12, 2024

Can't accurately reproduce what was requested, too big, follow up service non repentant, waste of money, thrown in bin. Would not recommend. Useless.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello Richard, we sincerely apologize for the inconvenience you experienced. Upon reviewing the order details, we found that the product was manufactured according to the standard leeway mentioned on our website and the designer's comments sent by our team. However, your satisfaction is our priority, and our team has offered a replacement with your required dimensions. Unfortunately, we have not received confirmation to proceed with the replacement. However, as your feedback is important to us, we will certainly consider it to make the customer experience better.

New York
1 review
0 helpful votes
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Custom Measurements
June 12, 2024

I like the availability to add custom measurements to ensure good fit.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey James! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Another great experience
June 12, 2024

Covers & All has one of the best customer service experiences I've ever had with an online company. They are extremely thorough in their custom sizing and make a high quality product. Extremely satisfied with our results.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Meghan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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We are very pleased with our purchase. Great quality and fast shipping!

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Karen! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Great well made product.
June 12, 2024

Great service if you need help with measurements. Fast production and shipping. Everything we have ordered from them is so well made.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michelle! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Alabama
1 review
0 helpful votes
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Outdoor TV Cover
June 12, 2024
Updated review

Covers and ALL are so easy to work with in making custom covers. This is my 3rd custom cover and they always deliver quality products

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Bruce! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Custom TV Cover
December 10, 2023
Previous review

This is my second time to order from Covers & All. This time I ordered custom TV cover. The quality of the TV cover was great and the experience working with the design team was seamless
Great company!

Date of experience: December 9, 2023
South Carolina
2 reviews
0 helpful votes
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Good Heavy Quality
June 12, 2024

Super happy with our patio chair covers. For the first time we feel we finally have covers that are durable and will not split open. Had them for 4 months now and they look brand new. No fading at all. Nice heavy and durable.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Deborah! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!