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Covers & All USA

4.4

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,042
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Mississippi
1 review
0 helpful votes
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Patio chair cover
June 12, 2024
Updated review

Way better than expected! Looks great and good quality fabric!

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Melinda! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


We ordered two "test" cushions before putting in a...
April 6, 2024
Previous review

We ordered two "test" cushions before putting in a larger order. Quality seems nice. I did find the zipper placement a little tricky. Somehow I got lucky with the first two because the default was where my zippers needed to be. I will re-rate as soon as larger order arrives.

Date of experience: March 27, 2024
California
1 review
0 helpful votes
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Custom covers
June 12, 2024

Love my custom covers, they fit well. Communication was great!

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Brandi! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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I chose the thick material over the thiner material for my two orders without realizing the down side: very cumbersome to take on and off, difficult to fold up when not in use. For the sauna cover, the roll up flap is difficult to roll, and especially difficult to roll tightly due to material thickness --mine hangs over the top of the sauna door and has to be lifted up when opening the door. The material thickness is impressively durable, but is overkill.
You should probably find a way to better advise customers on this. The thick material is not a good choice for a sauna cover due to the need to roll up the door flap. For a furniture cover, commercial customers may welcome the thick, durable material, but most homeowners will regret their choice.
A very minor issue with my round furniture cover: you provided several pockets on the outside of the cover (which I don't need). And they were installed upside down.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Roger, we are sorry for inconvenience this may have caused you. We have forwarded your feedback to our team, and we would towards it and hope you will have better experience in future.

Georgia
1 review
0 helpful votes
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The ordering process was easy and I am very pleased with the product i received.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Anne! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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Specs / details
June 12, 2024

The final result of my custom order is excellent. It did get frustrating at times, due to repeated questions from the factory, but the end result is great.

Date of experience: June 2, 2024
Georgia
1 review
0 helpful votes
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Best price - amazing cover
June 12, 2024

Visited a few sites for covers - after 6 years our prior modular cover wore out. Easy to measure - super strong fabric and arrived in days. Couldn't be happier with the cost and quality.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tiff! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Perfect fit
June 12, 2024

Was looking for a cover for my sander on my plow truck and I ordered the heavy duty canvas. It was exactly what I had expected and is an excellent product. Highly recommend.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Shaye! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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This is the third item I've ordered from Covers & All. Many more to come over the years. Couldn't be happier with the products and the process.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Judd! We are delighted to hear that you are pleased with our product, process and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
2 reviews
2 helpful votes
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Ordered two different times of these sturdy attractive furniture covers.
Great service and shipping time

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Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Robert, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Colorado
1 review
0 helpful votes
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Outstanding!
June 12, 2024
Updated review

Have made many purchases with this company and every single experience has been amazing! Great value, quality product, quick production and shipping. COULD NOT BE ANY BETTER!

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mike! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


The sample pack is a great idea and will allow me to...
January 23, 2024
Previous review

The sample pack is a great idea and will allow me to confirm I order the right one!

Date of experience: January 23, 2024
Minnesota
1 review
0 helpful votes
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Size appropriate
June 12, 2024

Thanks! No problem fitting to our pillows. All good. Looking forward to washing.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Matthew! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Customer Service did not respond.
June 12, 2024

I ordered two cushion covers with initials. The initials are not sewn/embroidered. They are stamped. One initial is not fully stamped and looks bad. I contacted the company and no one responded. It should have been replaced. It looks tacky.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello Roberta, we apologize for the inconvenience you have experienced. As stated on our website, we offer printing on the cover and not embroidery. The cover was delivered according to our standard process, and we conduct a quality check before shipping orders. It is unfortunate that you encountered an issue. We regret that we have not received any email from you regarding this matter. However, our team will contact you soon to investigate and address your concerns.

Minnesota
1 review
0 helpful votes
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What a disaster!
June 12, 2024
Updated review

I ordered a cooler to be delivered to a different address in a different state as my billing address. Tried 3 times to change the delivery address and thought I had. I noticed he very next day that it defaulted to my billing address. I contacted you immediately and you said you would contact Fed Ex. Instead of intercepting the package, Fed ex delivered it to my billing address.No one was living there at the time and you wouldn't do anything about it. I really think that you should have pushed Fed ex to pick it up and forward it to me. Instead, I had to pay someone to pick it up and send it to me, praying anther fee. This was on you to correct the issue, since it was your website that screwed up and your customer service promised me to resolve the issue and you didn't. The product is fine.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello Julie, we apologize for the inconvenience you experienced. Once an order has been placed, customers cannot change any details on their end. However, we can make changes if the request is made within a limited time frame. In your case, the request to change the address was made after the order had already shipped, and our team informed you that re-routing the delivery is not a guaranteed service. Nonetheless, they did their best to accommodate your request. We're glad to hear that you are satisfied with the product received. However, we will certainly take your feedback into account to improve the customer experience.


Real quality product
December 1, 2023
Previous review

The covers I have ordered are very well made. I can't wait to see how well they make it through the winter. All my other covers have only lasted a couple winters. I'm confident this will last longer as the material is such a high quality.

Date of experience: December 1, 2023
California
1 review
0 helpful votes
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First cover was too small and wouldn't cover truck. After adding 1/2 cost of new cover, company sent new cover. It fits, but it covers truck and surrounding ground. Well it does keep sun off tires. On windy days, bottom edge is blown across cement which will probably wear bottom seam.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

We are sorry to learn about the inconvenience, V. C! Not to worry—we're here to help. Our team has reached out to you via email regarding the need to verify the error. Please respond at your earliest convenience so we can assist you in achieving the best possible outcome.

Pennsylvania
1 review
0 helpful votes
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Fit
June 12, 2024

Cover was too tight. No flexibility, could barely get cover on the rack. Gave exact measurements as requested. Will not order again.

Date of experience: June 2, 2024
Missouri
1 review
0 helpful votes
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Works
June 12, 2024

Nice quality, however it was a bit smaller than i asked and doesnt cover the whole item. The ones online were also tan and mine was black which isnt exactly what i wanted.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Sam,

Thank you for sharing your feedback. We will certainly address this with our team as an opportunity for improvement. Your satisfaction is our highest priority. If you have any further questions or require assistance in the future, please don't hesitate to contact us. We're here to assist you and ensure that your experience with us remains positive!

New York
1 review
0 helpful votes
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Better covers
June 12, 2024

I generally will have to replace covers once a year, but these covers look like they are a bit tougher and might go a bit longer.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Robert, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Virginia
2 reviews
0 helpful votes
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Nice covers
June 12, 2024

Should last a lifetime at least mine lifetime. A bit stiff to put on and could use a mark to know where the front is.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Elliot, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Texas
1 review
0 helpful votes
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Great Fit
June 12, 2024

The seat covers fits perfectly and the color is nice. Also waterproof as well

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Kim, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Florida
1 review
0 helpful votes
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Perfect fit
June 12, 2024

Great service all around.Deserve a 10.from beginning to end a pleasant and trouble free experience.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Elliot, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!