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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,043
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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South Carolina
1 review
0 helpful votes
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Outdoor seating
June 12, 2024

Nice color choices and a wide range of sizes. I like the fact you are able to choose openings. Very pleased with all of the covers. They change the appearance of our outdoor furniture.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lynn! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
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We ordered 2 custom sized bags to store patio furniture pads. They arrived very quickly from India. The quality of the material and the workmanship is terrific. They are 49" long so obviously required a strong zipper and straps. We are very pleased.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Rebecca! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Service people were very good at getting correct dimensions and drawings before starting. I was told that the dimensions would be lengthened in width and length, so I expected some slack, but the covers were larger than expected. They are ok but definitely larger than I needed them to be.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, David, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

New York
1 review
0 helpful votes
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Great product order came quickly. Order came exactly as ordered.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Tracey, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Texas
1 review
0 helpful votes
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Custom fit power washer cover
June 12, 2024

Excellent product, but slow delivery due to lost FedEx shipment of original order.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey James! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Quality!
June 12, 2024

You get what you ask for. The plans for your covers are sent to you before you confirm sizes, shapes etc. The fabric is perfect and fits exactly to size. Highly recommend and will be using CoversandAll for future outdoor covers.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
3 reviews
0 helpful votes
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When I received my bench cover I was pleasantly surprised! The quality of the workmanship and fabric not to mention extremely reasonable price.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Cynthia! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
2 reviews
0 helpful votes
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Covers are great and fit perfect
June 12, 2024

Covers are great and fit perfect. Definitely will order from here again

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Erick! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Great fit cover
June 12, 2024

Hard to determine arrival date, but was delivered sooner than expected.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Donald, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Texas
1 review
0 helpful votes
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Covers and custom swing cushions
June 12, 2024

There sight makes it so easy to order replacement covers and also making up custom cushions. They are made well and with good quality. Will definitely use them again.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Barbara! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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First time order
June 12, 2024

I ordered a custom size, and it was perfect. Before ordering, I contacted customer service for assistance, and they were very helpful. I had a great experience and am very satisfied with the product.

Date of experience: June 2, 2024
Illinois
1 review
0 helpful votes
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Satisfaction
June 12, 2024

Received the product I expected

You are asking too much - why should I need 50 characters to say what I can save in 27?

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Paul, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

South Carolina
1 review
0 helpful votes
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Quality is wonderful, and customer service worked with us to make sure that we received the exact item we needed for our oddly-shaped cushion. Thank you!

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Chauntelle, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

GB
1 review
0 helpful votes
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Excellent
June 12, 2024

Easy to order, quick via email when I had a question and covers came really quickly. Was also impressed with the quality of them. Very Happy.

Date of experience: June 2, 2024
Wisconsin
1 review
0 helpful votes
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Wrong cover
June 12, 2024

I found your website quite confusing when picking correct style for my grill. I called customer service and got little help. Consequently, I have an incorrect cover for my grill. No offer to exchange, however a small credit was issued to my account on a future purchase.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello Ron, we apologize for the inconvenience you experienced. Upon reviewing your order details, we see that our team provided assistance via email, including a screenshot showing how to purchase your required product. Unfortunately, the order was placed for the wrong item. While we certainly address any errors on our end, in this instance, the product was shipped as ordered. However, your satisfaction is our priority, and our team has provided the best possible resolution for this issue. If you have any other concerns, feel free to contact our customer support team via call or chat.

Illinois
1 review
0 helpful votes
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Quality product
June 12, 2024

I received little help from customer service to replace a previous order.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Shane, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our customer service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Missouri
1 review
0 helpful votes
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Solid product
June 12, 2024

Solid product, great fit, revitalized our patio cushions.

Date of experience: June 2, 2024
Pennsylvania
1 review
0 helpful votes
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Perfect!
June 12, 2024

We are SO happy with our purchase! They are perfect. They better than the covers originally on our cushions. These are waterproof and look perfect!

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Matthew! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Kentucky
1 review
0 helpful votes
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Exceeded my expectations!
June 12, 2024

The covers came quickly and they fit perfectly. I was thrilled with the quality and workmanship. The price was great as well. Covers and All is my new go to place for cushion covers!

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Diana! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great products for patio furniture protection.
June 12, 2024
Updated review

Covers are heavy duty material providing sun and rain protection.
Umbrella secure sand pads are excellent in keeping units in pace during windy weather.
Highly recommend as best covers available lasting for years.

Date of experience: June 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Donw! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy to order and make the chair measurements
August 28, 2022
Previous review

Easy to order and make the chair measurements

Date of experience: August 28, 2022