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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,049
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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California
1 review
0 helpful votes
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Easy to order
June 12, 2024

Easy to order and came fast, works well for what I wanted to cover

Date of experience: June 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Sara! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Dakota
1 review
0 helpful votes
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Deep Seat Cushion Covers
June 12, 2024

Great quality and price! My custom order arrived sooner than expected.

Date of experience: June 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Tina! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oregon
1 review
0 helpful votes
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Perfect!
June 12, 2024

Ordered a custom cover for my back patio lounge. Cushion cover is beautiful and durable and fits great. I could not be happier!

Date of experience: June 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kelly! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Perfect Fit
June 12, 2024

Wonderful customer service and detailed designers for our hard to fit barrel patio chairs.

Date of experience: June 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Susan, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our customer service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Arizona
1 review
0 helpful votes
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Great fitting custom grill cover.
June 12, 2024

Submitted a photo and a hand sketch for our built-in grill. After a couple refinements on CAD drawings from Covers & All, I placed an order for a grill cover. The precision of the cover fit on the grill and bbq island was far beyond expectation. The cover included special cutouts for the bbq deck tile. The cover was easy to apply and remove for use.

Date of experience: June 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Peter! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Mexico
2 reviews
0 helpful votes
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Overall, covers & all was great to work with.
June 12, 2024
Updated review

My cover was a custom piece. The dimensions needed more measurements than listed on the diagram. A representative had me take a picture and included extra measurements to make sure the fit was correct.

Date of experience: June 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Mary! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


So far, so good...
July 1, 2022
Previous review

So far, so good...

Date of experience: June 30, 2022
Illinois
1 review
0 helpful votes
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Awesome service!
June 12, 2024

We ordered 2 custom covers and an air bag. Everything is perfectly designed and delivered.

Date of experience: June 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Sejal, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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Good experience
June 12, 2024

Was skeptical but everything was easy on the website. Product fits perfectly.

Date of experience: June 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Summer! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Couch covers
June 12, 2024

Awesome. Very helpful when ordering and the product is great

Date of experience: June 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Matthew! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Works great
June 12, 2024

The covers we ordered for our fire tables fit perfect. Very sturdy and well made

Date of experience: June 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Tina, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Illinois
1 review
0 helpful votes
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Quick service, great quality!
June 12, 2024

Found it online and unsure what the quality would be like but was so pleased and plan to put in another order soon!

Date of experience: June 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jessica! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Confident getting what I'll need
June 12, 2024

This place is awesome. Fast, affordable, wonderful quality. I will continue to order for any cover needs we have.

Date of experience: June 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Lori! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maine
1 review
0 helpful votes
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Good product
June 12, 2024

Thank you! The product is well-made and delivered with no issues. We are pleased with what we received and will certainly purchase additional in the future.

Date of experience: June 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Anjanette, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Illinois
1 review
0 helpful votes
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Perfect fit.
June 12, 2024

Perfect fit………………………………………………………………………. Perfect fit. ….

Date of experience: June 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Jack, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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It's my backyard pool oasis
June 12, 2024

I wanted to replace the covers on some backyard patio couches that I have that wore out. Finding this website was amazing because they worked with me every step of the way to ensure my product was made exactly how I needed it to be. Now my backyard has an upgraded seat cover and what's better is that they are machine washable.

Date of experience: June 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Corina! We are delighted to hear that you are pleased with our product and service. Please note that we do not recommend the machine wash. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Great Products
June 12, 2024

I would definitely order from them again. Very pleased with my order and prices were very reasonable

Date of experience: June 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Tracy! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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No review
June 12, 2024

Works as expected. Here are 50 characters. This survey is not pleasant.

Date of experience: June 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hello Edward, we are obliged to receive a 5-star rating from you. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Great product
June 12, 2024

Our cover came quickly and it fits perfectly.
Thank you for the great product

Date of experience: June 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Angela, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Florida
1 review
0 helpful votes
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Cushion covers
June 12, 2024

Covers & All is a great website for ordering custom cushion covers. It was a beautiful experience.

Date of experience: June 2, 2024
Tennessee
1 review
0 helpful votes
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Great product
June 12, 2024

This is the second one I have ordered. Love them for my swing.

Date of experience: June 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Karen, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!