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From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I was very happy with the cushions. I appreciate the communication to get it right!
Fits perfectly, I will buy from them again... great products!
Hey Francis! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It was an interesting experience and I am likely to use this means in the future.
Hey Anna! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I appreciate that the "help" desk worked multiple times with emails and a phone call to get the proper size BEFORE completing the cover. It was very hard to understand (language barrier) and emails, they were knowledgable and got the job done. I have had the product for enough time to know that it was a good purchase.
Thanks for working with me and completing my cover.
Hud
Thank you, Jim, for your kind words! We're thrilled to hear that our team was able to assist you effectively, despite the challenges. We're glad you're happy with your custom cover and appreciate your patience and understanding throughout the process. Enjoy your offset smoker!
Nice setup, although the "help" desk was very hard to understand, they were knowledgable and got the job done. Hoping I will be happy with the final product.
I was so nervous having this made through a website, but it came out just perfect!
Hey Dana! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I was pleased how quickly custom made covers came to me. They were reasonable but...
The piping was subpar. The spot where the two ends of the piping come together is in the front of the people SHOULD be in the back where it's not seen. I would love to return them andhave them make them properly for the 3 or 4 cushions this happened on. It's really showing someone didn't know what they were doing I'm sorry to say b/c otherwise they were good.
Hello Jennifer, thank you for your feedback. We are glad to know that you are happy with the product and turnaround time. However, we are sorry to note your disappointment in regard to the piping in some of the products. As you have a concern, we request that you please login to your account and raise a ticket for it. Our team will check and assist you further with the same.
Hey Carol! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Product came fast and fit perfectly. Bought for covers for multiple sets and all worked well. Good quality, we will definitely use this service again in the future.
Hey Mark! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I love all my covers! This place has become my go to place for all my outdoor cover needs.
Hey Karla! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I've been struggling with the cover for my swing. Nothing was fitting right and/or some were super expensive. This way perfect, made to order, great quality and affordable.
Custom size and it looks great 👍🏻 better than I expected. Will definitely purchase in the future.
Hey Matthew! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This is our second custom order and very pleased with the design process, turn around time and quality
Hey Stephanie! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to use and navigate - especially for custom orders.
They were very knowledgeable, quick response to my emails, loved the type of material they used and color. I sent in a picture and measurements and they emailed back saying by looking at my measurements, they thought I was off. I remeasured and they were correct. I liked that they drew a diagram, sent it to me and did not start my covers and pillows until everything looked correct, then I gave them the go ahead.
I love my cushion and pillows.
Hey Cheryl! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The attention to detail and preparing my cushions was absolutely first rate.
Hey Lou! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I placed an order with an image upload and customer service realized I didn't place the exact order (different zip choice). I was able to easily update with no delay in the process and the cover is fantastic!
Thank you, Lana, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Shopping was easy for my strange-shaped cushions. They reached out to me with easy to follow instructions for how to measure and my cushion covers fit perfectly. I'm very satisfied.
Hey Nicole! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ordered size using their instructions and it fit well! Looks great!
Hey Darrell! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I read some of the reviews after I ordered. I really had no choice, I needed something to cover my cushions. When I received my covers I was actually relieved. The cushions are waterproof which is a huge plus. So far so good.
Hey Shari! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Fit great! All weather. Perfect for our patio cushion replacements.
Hey Trevi! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The product was a perfect fit, was very well made and was shipped and received on time. Overall very pleased.
Hey Del! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Darrin! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!