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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
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ORDERED AND COLABORATED WITH THE DESIGN TEAM FOR THE BEST SOLUTION. QUICK IN GETTING BACK WITH A DETAILED DRAWING. WHEN IT ARRIVED, IT FIT BEAUTIFULLY WITH THE MODIFICATIONS COVERS ALL MADE.
The material and quality were outstanding. The only reason it is not getting a 5 star review is the ties were put on the wrong side of the cushion. Now i have to cut them off and resew them on
Hello Zachariah, we're thrilled to hear you appreciate the quality and craftsmanship of our materials. Our apologies for the inconvenience with the ties being sewn incorrectly. We would be grateful if you could reach out to our customer support team, so they can address any concerns that have arisen with your order.
It is always a pleasure doing business with you. Every time I order I get amazing service. The order is always exactly what I selected and high quality. You have contacted me with any questions and suggestions that I appreciate. Thank You
The tech works. Easy to measure using guides and uploading pictures of our outdoor set was easy. We ordered covers for 3 couches 2 chairs and a chaise. Affordable the material is thick and color as expected. Covers git like a glove and we are so happy to have our beautiful furniture protected from the weather. HIGHLY RECOMMEND!
Great custom product, great service, great timeframe for receiving a custom product!
Super durable and always produced per my specs - and at a very reasonable speed as well. Repeat user.
Hey Chris! We're thrilled to hear that you're happy with our product and turnaround time! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Exactly what I expected. Good quality and workmanship. Would recommend products.
Hey Steven! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
It was very easy to find the exact sizes we needed. The prices were way less expensive than I thought and everything seems very durable. Great experience!
Thank you for your kind words about our website, Dayna! We're glad you found it user-friendly. To show our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase. Please visit our website: https://tinyurl.com/RRev01
Hey Mark! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Easy, thorough, and great customer service. Would recommend to others.
Thank you for your kind words about our website, Linda! We're glad you found it user-friendly. To show our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase. Please visit our website: https://tinyurl.com/RRev01
The covers arrived in a timely manner and matched my measurements perfectly. The material used in the construction was very thick and sturdy. I expect to get may years of use.from them.
Thank you, Carol, we're thrilled to hear that you are happy with our product and service. As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Bought this to replace the cover my fire pit came with. Due to the odd size we needed to custom order a cover. The site was easy to use and the cover arrived when expected. Overall a great experience would definitely recommend.
Hey Nichole! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website at: https://tinyurl.com/RRev01
I needed a high quality cover for my whole home inverter. Covers and All delivered. This is was my 3rd custom cover and all have been fantastic! And great shopping experience, as well as delivery.
Hey Glenn! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website at: https://tinyurl.com/RRev01
Follow up conversation after measurements were given was difficult to navigate.
Hello Brenda, we apologize for the inconvenience you experienced. Although we strive to make the order process simple and easy to follow, we acknowledge that there is always room for improvement. If you encounter any issues, please feel free to contact our customer support team via phone or chat. Additionally, we are pleased to hear that you are satisfied with the product quality.
I ordered a custom sized dog cushion for our wicker dog bed. The fabric is excellent, the fit perfect as ordered and very well made. I am going to order another cushion for our dog crate.
Hey Kimberly! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Custom cover for our porch swing, beige is neutral and looks great.
Thank you, Karla, we're thrilled to hear that you are happy with our product and service. We believe that you have given negative rating by mistake, we request you to kindly reconsider the rating according to your comments. As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Thank you, Chris, We're thrilled to hear that you are happy with our services. Your feedback is valuable as it helps us to improve our services. As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
From start to finish this was a very clear easy order/delivery process. Highly recommend
Hey Tracey! We're thrilled to hear that you're happy with our product and order process! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
When you upload the photo they actually look at it and ask for dimensions. So if you are worried about taking your own measurements like I was don't be.
Hey William! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Super impressed with the responsiveness and attention to detail from the customer service team. Their questions helped improve the fit & function of the product I ordered. Thanks!
Thank you, Andrew, We're thrilled to hear that you are happy with our services. As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.


Hey Ted! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website at: https://tinyurl.com/RRev01