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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
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Great experience. Covers are great quality, exact measurements, perfect fit.
Saved my outdoor furniture because buying new cushions was cost prohibitive. The covers look great, easy to put on, easy to take off and wash if needed.
Hey Michelle! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We have ordered many covers through them and all are high quality and exact to order. Rainproof product works! Heavy. They are generous with a little extra so don't add on your own. Has saved our furniture for years.
Hey Penny! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Because the cover ordered is quite high, it is hard to don as is. Although it fits perfectly, It would have been beneficial to make it a bit wider for ease of installation.
Thank you, JA, we're thrilled to hear that you are happy with our product and service. As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
I have three oversized patio couch cushions which were awkward to move and store. It was super easy to measure them and order a custom sized bag to store them in!
Hey Kellie! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Measured ottoman and submitted. Everything fit perfectly. Would definitely recommend to anyone to order from Covers and All. Material was great
Easy and efficient end result is great quality. Would highly recommend.
Hey Amy! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
I submitted an order for 4 custom cushions and it couldn't have turned out better. Their team reached out asking for further measurements and details to get my order done correctly. I was surprised they were willing to go the extra mile and am so pleased with the results.
Hey Susan! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
The product quality was very good, as was the order tracking process.
Hey Harry! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
I am pleasantly surprised that the cover is as sturdy and strong as it is.
It covers the table and chair on my balcony extremely well and I am confident the cover will protect them from the elements:
Thank you, Olga, we're thrilled to hear that you are happy with our product and service. As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
The grill manufacturers cover blew off every time it was windy. It never fit well and faded almost immediately. Covers & all made a custom cover that is great quality, fit perfectly, and doesn't come off with rain and wind. I had purchased one for my pizza oven previously and was also very happy.
Thank you, Chris, we're thrilled to hear that you are happy with our product and service. As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
The cover looks great. Perfect fit for my fire pit. The complete purchasing process was very easy.
Hey David! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website at: https://tinyurl.com/RRev01
I have an outdoor patio set that has three cushions that are one size and then the corner cushion has completely different measurements. I couldn't find cushion covers that had these dimensions until Covers and All. Ordering was super easy and the prices were great. When I received the order I was ecstatic! They were exactly what I wanted. Delivery was also very fast. Thank you Covers and All. You won me as a customer!
Thank you, Denise, we're thrilled to hear that you are happy with our product and service. As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Just made my 4th purchase. It is easy to get a good fit and I like being able to get different cover fittings; grommets, leg ties, elastic
Thank you, Jim, we're thrilled to hear that you are happy with our product and service. As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Payment system has problems. Yesterday and today, I tried to use a credit card to pay for this order - despite all card info being input, I kept getting an error COMPLETE PAYMENT INFO. Yesterday tried using Amazon pay - that failed too.
Update: good job, but fire your delivery vendor.
You're just an online merchant who I placed an order with. NO ONE should get more than this before delivering the goods and seeing the quality.
Hi Steve! We are sorry for any inconvenience that has been caused to you. We ask for feedback before the delivery because we want to identify any potential areas for improvement on our website. Your input helps us enhance our service and ensure a better experience for all our customers. As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
You're just an online merchant who I placed an order with. NO ONE should get more than this before delivering the goods and seeing the quality.
I found the website on Google, had a great experience
Good fit /mach, fast delivery
Advice, send few samples of material pieces when product shipped for future orders.
Thank you for your kind words about our website, Levente! We're glad you found it user-friendly. To show our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase. Please visit our website: https://tinyurl.com/RRev01
Measurements were very accurate and they double checked all the measurements I gave them
Thank you, Nick, we're thrilled to hear that you are happy with our product and service. As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Thank you, Ricky, we're thrilled to hear that you are happy with our product and service. As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
The cover fits perfect, the quality is excellent, and it was delivered earlier than what they said.
Thank you, Steve, we're thrilled to hear that you are happy with our product and service. As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
I needed several covers so I ordered on small one as a test. It was PERFECT! Better than the original. I immediately order six more and am telling everyone in the yacht club. Best experience ever.
Thank you, Patrick, we're thrilled to hear that you are happy with our product and service. As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.


Dear customer! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!