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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,094
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Virginia
2 reviews
0 helpful votes
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JBL Speaker Cover
July 15, 2024

Item purchased fits perfectly on my speaker. Ready for all outdoor weather when the party is going strong.

Date of experience: July 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Donald! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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It was very easy to order and measure for fit.
The choice of colors gave us the option to match our furniture.

Date of experience: July 4, 2024
New York
1 review
0 helpful votes
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My daughter used your products first, and recommended your company. We are thrilled with our cover.

Date of experience: July 4, 2024
California
1 review
0 helpful votes
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Super fast delivery
July 14, 2024

The custom firepit cover I ordered was exactly what I hoped for! The craftsmanship is excellent, and it fits perfectly. To top it off, it arrived much faster than I expected. Highly recommend!

Date of experience: July 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Caroline! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
2 reviews
0 helpful votes
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The contact to be sure the item would be exactly what I needed was much appreciated

Date of experience: July 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Marie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great product at great price
July 14, 2024

Nathan was very helpful. The customer service team help me all along and confirm the design before sending it into production.

Date of experience: July 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kanwar! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Just what we needed
July 14, 2024

Easy checkout, looks great easy to design. Will use in future.

Date of experience: July 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Byron! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Maine
1 review
0 helpful votes
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There was no free gift
July 14, 2024

Customer service was helpful. They were prompt. They answered all my questions. They were easy to understand. They understood my questions.

Date of experience: July 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Judd! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Overall a great purchase! The price was reasonable, and the covers we ordered were well made. Also,we received them very quickly. Ten stars!

Date of experience: July 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jo! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Online ordering was easy. The choice of quality makes it even more custom.

Date of experience: July 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Robert! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Covers were easy to order fit perfectly and arrived in a short time considering they were custom

Date of experience: July 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Buzz, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Massachusetts
1 review
0 helpful votes
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Very well made.
July 14, 2024

I am impressed with the quality and durability of the covers at a reasonable cost.

Date of experience: July 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Chad! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

South Carolina
1 review
0 helpful votes
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Quick and right
July 14, 2024

I ordered some replacement covers for our patio furniture. They arrived perfectly and was a close enough match to our current Ones. Time will tell if they hold up. We've only been using these for a week

Date of experience: July 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Shane, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Nebraska
1 review
0 helpful votes
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Absolutely perfect
July 14, 2024

I was iffy on purchasing these because I was not sure about the measurements but these fit perfectly!

Date of experience: July 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Christopher! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Excellent work and quality
July 14, 2024

Easy to order, fast and great quality. No need of customer service to get the product online

Date of experience: July 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Lucia! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Kansas
1 review
0 helpful votes
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Repeat customer
July 14, 2024

I ordered from Covers & All a few years ago, and was 100% happy with the sofa cover... just ordered two chair covers, and I am very happy with them, too. I appreciate the attention to detail on measurements.

Date of experience: July 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kirag! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Easy to order, lots of options, well made ………. I will use these guys the next time a need a cover

Date of experience: July 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey James! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Custom fit NOTE
July 14, 2024

My covers fit perfectly. I caught the overage allowed in the directions and made specific instructions to the size and said NO to the overage. The covers fit perfectly. Was even pleasantly surprised with dual zippers I can hide. The overage in my application would have looked sloppy. Very satisfied.

Date of experience: July 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Dear Customer! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Stool covers
July 14, 2024

Love them. Glad I found your site. Thank you fie the quality product.

Date of experience: July 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jill! We are delighted to hear that you are pleased with our product and website. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Easy order, competitive pricing
July 14, 2024

Easy to order, fast response, competitive pricing. More color options would be nice, but overall very happy.

Date of experience: July 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Bruce! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!