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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,092
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Tennessee
2 reviews
0 helpful votes
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I believe I got a really good price on a custom size firepit and was fairly surprised at the weight of the material and how perfectly it fit when I received it. I am beyond pleased. Better than any I have bought before at a way higher price. Thank you Covers and all. If there's one thing I didn't like was how long it was delayed in the shipping process AFTER it was shipped. Seems to have gone through a lot of delays and customs. It was well worth the wait but I was a little nervous there for a bit wondering if I'd actually get it.

Date of experience: July 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Barb! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Texas
1 review
0 helpful votes
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Best service and product ever
July 16, 2024

Easy to order, got the cover before schedule, great product, high quality

Date of experience: July 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Laura! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
2 reviews
0 helpful votes
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Request
July 16, 2024

I would like to order more, how can I order a cover for a table with an umbrella?

Date of experience: July 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Andrew! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Fantastic quality!
July 16, 2024

It was easy to order a custom storage bag for my outdoor storage bench. The website was very easy to use.

Date of experience: July 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kerry! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

New Jersey
1 review
0 helpful votes
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Great!
July 16, 2024

This was a really affordable option to recover my existing cushions. I upgraded to better fabric that will last longer all for a reasonable price. Shipping was quick and I emails from the company were regular and informative. Thank you so much and I'll be back!

Date of experience: July 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Alexis! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Good but no way to hang.
July 16, 2024

Good quality but no way to hang. Disappointed as what to do!

Date of experience: July 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello Sa'eed, thank you for your feedback. We are pleased to hear that you are happy with the product quality. However, we regret to hear about your disappointment regarding the grommets. We can see that you are already in touch with our team, who have provided the best possible resolution. If you have any other concerns, please feel free to contact us.

Georgia
1 review
0 helpful votes
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Very Satisfied Customer
July 16, 2024

Great quality product! Online friendly user to order the perfect fit. Speedy delivery!

Date of experience: July 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Clariza! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Good Experience... but...
July 16, 2024

Ordering was easy, and delivery was prompt. Cover is good, with a previously described deficiency.

Date of experience: July 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey L P! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Great Fit
July 16, 2024

The website was easy to use. The cover actually fit better than I expected. The only slight issue I have is that the drawstring does not really cinch tight. I don't know if it is an issue with my cover by design or just something isn't quite with my cover. I solved the issue by placing a bungee cord on it to make sure it stays in place.

Date of experience: July 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Scott! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Screen Door
July 16, 2024

I told them the measurements I wanted and it was perfect. It was better quality than I expected.

Date of experience: July 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Howard! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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From ordering to completion of my backyard project, it was smooth sailing

Date of experience: July 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Byron! We are delighted to hear that you are pleased with our website and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Good process and good product
July 16, 2024

Hot tub cover - fits well and meets all my expectations.
Would definitely order other products

Date of experience: July 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Richard! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Well made
July 16, 2024

I'm very impressed with the quality of the skylight covers. Totally blocks out the sun. Ordering was simple, arrived well packaged and quickly. I also like that's it made in USA.

Date of experience: July 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kathy! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Good Product
July 16, 2024

We were very happy with our table covers. They are very well constructed and like how heavy they are, not cheap at all.

Date of experience: July 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kathy! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Great cover!
July 16, 2024

I love the cover and it fits my cushion perfectly.
The fabric is moisture repellant and easy to clean.
Thanks!

Date of experience: July 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Nancy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Excellent quality and fit
July 16, 2024

Easy to input measurements - easy to verify accuracy - excellent quality and fit

Date of experience: July 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Linda! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

New York
1 review
0 helpful votes
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I bought a cover for my cooler
July 16, 2024

I measured correctly and it fit good.I am using it now and may buy another one.

Date of experience: July 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Deirdre! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Custome sizing made easy!
July 15, 2024

Straight forward, easy site. Only online site I found that allowed for exact sizing

Date of experience: July 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Aaron! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Maryland
1 review
0 helpful votes
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Easy ordering process
July 15, 2024

Easy to select and order items I wanted, quick delivery, updates in email for shipping

Date of experience: July 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Pat! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Satisfied customer
July 15, 2024

Product appears to be of good material and quality. Delivery was on time and no issues with the estimated time of delivery.

Date of experience: July 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Armando! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!