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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,094
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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North Carolina
1 review
0 helpful votes
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I needed a custom cover for my outdoor BBQ kitchen. I drew a sketch, send it to them and they came back with a professional production drawing, just awesome. The final product was exactly like I needed it, even the rivets were exactly where specified, awesome job!

Date of experience: July 7, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Markus! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Canada
2 reviews
0 helpful votes
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Expérience positive!
July 17, 2024

Le site est très convivial: facile d'utilisation et grande variété des produits. Le suivi par courriel est également parfait!

Date of experience: July 7, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Marie! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
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Weber grill cover
July 17, 2024

Great website. Great quality. Easy ordering.many color options. Great value.

Date of experience: July 7, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Greg! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Iowa
1 review
0 helpful votes
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Great!
July 17, 2024

Very great to work with. The cover quality is as described. Very durable

Date of experience: July 7, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Great experience!
July 17, 2024

Easy ordering and faster than expected delivery. Product is excellent. Thanks!

Date of experience: July 7, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Brian! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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We got these blinds assuming they would provide privacy on our deck. The problem is they need to be
More dense. You can see right through the blinds.

Date of experience: July 7, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Russ! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Boat seat covers
July 17, 2024

Took a while to receive package. However it was customized to my specs to make it worth the wait.

Date of experience: July 7, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Robert! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Bed
July 17, 2024

My girls do not like it. Yes/ i send e-mail to they. Want to get my money back put they want to get me store cit will me 3% my money

Date of experience: July 7, 2024
Veeni M. Covers & All USA Rep
over a year old

Dear Sharon, we sincerely apologize that the product did not appeal to your girls and that our proposed resolution fell short of your expectations. We would like to inform you that, following your agreement to a refund, our team has sent a confirmation request to your email. We kindly urge you to reply to that email to proceed with the refund process. We appreciate your feedback on this matter.

Georgia
1 review
0 helpful votes
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Great response
July 17, 2024

I wanted the grommets to have a different placement so I chatted with Covers and All. They were very responsive and explained how to place my order with the notes needed. They then sent, via email, a representation of what I noted, which I approved. Once approved, it arrived within a reasonable time.

Date of experience: July 7, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kelly! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
2 reviews
0 helpful votes
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Always a positive experience
July 17, 2024

We have ordered custom covers several times and they have always come to us with good quality and a perfect fit.

Date of experience: July 7, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jill! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wyoming
1 review
0 helpful votes
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Love the product
July 17, 2024

Fast turnaround. Ordering was easy. Covers are very good quality

Date of experience: July 7, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Will! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Satisfied
July 17, 2024
Updated review

The cushion fit perfectly and we are very satisfied with our purchase. Covers & All did a great job.

Date of experience: July 7, 2024
Veeni M. Covers & All USA Rep
over a year old

Hello David, thank you for providing feedback on your purchase. We're glad to hear that you're pleased with our products and services. It seems there may have been an unintentional error in the rating you provided. We kindly request that you update your rating to reflect your true experience with Covers & All.


Ordered two to make sure they fit properly
July 12, 2024
Previous review

Ordered two to make sure they fit properly. Perfect! Exactly what I was looking for. Just ordered the remaining two. Great job!

Date of experience: July 2, 2024
Idaho
1 review
0 helpful votes
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Customer service was very precise before I purchased and very helpful! The covers turned out perfect and just how I wanted them!

Date of experience: July 7, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Nikki! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Found on the Internet
July 17, 2024

I googled "Hammock covers" and found Covers & All. I appreciated that I could order from the company and did not have to use Amazon. They delivered the product sooner than the original estimated date. The cover fits my hammock but is heavier than I expected. This makes it difficult for me to handle.

Date of experience: July 6, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Heather! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great produxt
July 17, 2024

Loved the process, easy, seamless, and products performed great!

Date of experience: July 6, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kelli! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
1 review
0 helpful votes
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It took a bit of back and forth to get the order into production but the product came out great.

Date of experience: July 6, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Steve! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
2 reviews
0 helpful votes
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Skylight Covers
July 17, 2024

Shopping and checkout was a breeze and the covers were very well-made. I made the mistake of not measuring the replacement skylights we had put in last year and I didn't order the right size. Have ordered another pair.

Date of experience: July 6, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jennifer! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Alabama
1 review
0 helpful votes
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Will definitely order again
July 17, 2024

This is a great process to ensure you are getting exactly what you ordered. The product is very well made and exactly as ordered. Great price and very timely delivered!

Date of experience: July 6, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Tamara! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Very happy w/ my covers, I've customized 5x covers: 2x fire-pits, 2x outdoor tables, and 1x huge outdoor island. I purchased the 2x fire pits first to test these out, they are great. Placed and received the order for the 2x tables and 1x island... I'm happy all the way around. Great quality, great construction.

Date of experience: July 6, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oklahoma
1 review
0 helpful votes
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Great product
July 17, 2024

Would have been 5 stars except had trouble with payment option cost me extra to get shipment on time.

Date of experience: July 6, 2024
Veeni M. Covers & All USA Rep
over a year old

Hello, Chris. Thank you for your valuable feedback. Our team has worked hard to make the website more user-friendly, and we welcome feedback to help us improve both our processes and the website itself. Occasionally, issues can be resolved by switching browsers or attempting again after clearing the cache and cookies. If you need further assistance or have more feedback, please don't hesitate to contact our customer support team.