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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,068
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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Michigan
1 review
0 helpful votes
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Great job
August 2, 2024

This was a win win situation. First time and can't wait to use you again.

Date of experience: July 23, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Mary! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Welder cover
August 2, 2024

Measurements were spot on. Thank you very much. Will spread the word.

Date of experience: July 23, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Linda! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Doesn't fit
August 2, 2024

Doesn't fit. I need 17" H X 26"W X 44"H. Please exchange for this size.

Date of experience: July 22, 2024
California
1 review
0 helpful votes
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Awesome service! Super detailed
August 2, 2024

Great job! Thank you so much. We really value the wonderful service!

Date of experience: July 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Rochelle! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Great custom cover
August 2, 2024

Great! Fit perfectly! Thank you for great communication.!

Date of experience: July 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Ryan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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Bolster covers
August 2, 2024

Multiple calls from designer to make sure I had measurements correct. I appreciated his calls.

Date of experience: July 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Beverly! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Ohio
1 review
0 helpful votes
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Replacement Cover
August 2, 2024

Easy process to purchase and the product fits perfectly. No more velcro straps!

Date of experience: July 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Griller! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Amazing custom TV cover
August 2, 2024

The covers in all cover for my 55 inch Samsung TV fits perfect! I love the high-quality Velcro and the zipper for closing the front is functional anesthetic to go along with the trim. You guys do great work!

Date of experience: July 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jason! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Excellent cover but heavy
August 1, 2024

Love the cover and didn't expected to be that heavy probably should've looked for a little bit lighter material just trying to keep the rain off of the cushions

Date of experience: July 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Chris! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Excellent cover very impressed
August 1, 2024

Very fast shipping easy ordering price was more than fair exceptional product. Very happy with what was delivered.

Date of experience: July 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Todd! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
1 review
0 helpful votes
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The material isn't what I expected - what we received is more like a tarp with the stiff plastic - I thought it would be a sorting more flowing material.
Going back and forth with measurements and communication was challenging.

Date of experience: July 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hello Susan, we are sorry for the inconvenience caused to you. Upon checking the order details, the product has been shipped out as per the selected and mentioned material specifications on the website. Moreover, we do provide an option to order a free swatch kit on the website so the customer can get a better idea of the material we offer. However, we will surely consider your feedback in regard to the service and material to make the customer experience better.

Massachusetts
1 review
0 helpful votes
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Ok
August 1, 2024

Exactly as ordered.
………. Thank you!. Shipped without cushion

Date of experience: July 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Barry! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Overall, completely satisfied.
August 1, 2024

Top quality product. Website is very user friendly. Overall, completely satisfied.

Date of experience: July 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Gina! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
2 reviews
0 helpful votes
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Right size,right product
August 1, 2024

Love your products. Just got to it couple days ago. They fit perfect.

Date of experience: July 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Joseph! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Alabama
1 review
0 helpful votes
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Purchased for Daycare Playground
August 1, 2024

Purchased for daycare playground at our school and so far all is well and they look great.

Date of experience: July 22, 2024
Alabama
1 review
0 helpful votes
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Well Made Product!
August 1, 2024

I can't wait to come up with additional uses since they can custom make orders per your details.

Date of experience: July 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Paul! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Quality of covers was great and shipping was fast! They fit perfectly

Date of experience: July 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Sandi! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Team worked with me on specifics and changed specs several times until we got it right. Cover fits perfectly!

Date of experience: July 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Nicole! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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From the visualization of the ordering to the cost to the shipping to the covering of my cushions this was a great experience. I now have 9 more cushions at my fire pit that make sitting out there a much more enjoyable experience.

Date of experience: July 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Andrew! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Hawaii
1 review
0 helpful votes
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Great fast shipping and great service to answer all of my questions and assistance to changes needing done.

Date of experience: July 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Michelle! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!