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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,057
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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California
1 review
0 helpful votes
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Great custom fit
August 21, 2024

Measured and ordered. Solid waterproof and weatherproof covers to keep everything safe from water and sun in this extreme weather

Date of experience: August 11, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Julie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maine
2 reviews
0 helpful votes
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Great
August 21, 2024

Good good good good good good good good good good good good good

Date of experience: August 11, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Christopher! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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All around great experience
August 21, 2024

The shopping experience was terrific right from the start, with their customized design tool easy to understand and use. The product itself was well made and of high quality.

Date of experience: August 11, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mark! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Good
August 21, 2024
Updated review

Good products but I don't like to be asked to review and when I do I am required to put in at least 50 words.

Date of experience: August 11, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Adam! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Good Covers
July 1, 2022
Previous review

For one cover I just wish I had a better idea on how it would fit and what some of the choices on options meant. I guessed a bit. Overall happy

Date of experience: July 1, 2022
Washington
1 review
0 helpful votes
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I'm a little sad to write a negative review - I don't feel that the store/company was really to blame, it's just the unfortunate reality that buying online likely isn't ideal for what I need. I need covers to protect some microscopes in my eye clinic at night from dust, when they aren't in use. The covers I got are way too heavy, and the fabric feels almost like plastic canvas. I feel like I could have avoided this if I'd been able to understand better what I was getting in advance, but the info on the website looked like it was perfect for what I needed. It looked good enough that I went ahead and ordered all the covers I needed, instead of just ordering one to make sure. I feel very silly for that. Ultimately they were relatively expensive and a complete waste because I just can't use them for what I need.

Date of experience: August 11, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Lee, thank you for sharing your feedback. We genuinely appreciate your time and patience. We understand your concerns and want to let you know that we offer the option to order a free sample kit, allowing you to touch and feel the fabric before making a purchase. We recognize that ordering online can be a leap of faith, and it’s hard to know exactly what to expect. That’s why we’ve made it possible to order a sample kit before placing your final order. If you have any further questions or need assistance in the future, please don’t hesitate to contact us. We’re here to help and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Custom chair covers
August 21, 2024

The process was very easy and covers work great, I was contacted back to verify measurements, I will definitely use again in the future

Date of experience: August 11, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Cynthia! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Wonderful service
August 21, 2024

I thought it was going to be a fortune to replace my patio cushions. This service was great! They even followed up to ask a question to get it just right. Thank you!

Date of experience: August 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Emily! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Review
August 21, 2024

Once you know what is required, which makes all sense. Great service

Date of experience: August 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Peter! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Tennessee
1 review
0 helpful votes
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The above pretty well says it all. I will be ordering a cover for a swing back seat next to the console. This is where the back rest can be moved to the rear or front of the seat so the rider may look forward or backward.

Date of experience: August 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jimmy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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5 star company
August 21, 2024

Great customer service and customer support. My fire pit cover fits perfectly and looks great.

Date of experience: August 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Keith! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Impressive, custom and durable
August 21, 2024

Custom Sizes - excited to receive as I have been having problems finding a rectangle cover that'll fit!

Date of experience: August 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Donald! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Minnesota
1 review
0 helpful votes
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Screen review
August 20, 2024

Exact shipping as given and the product seems to be well built.

Date of experience: August 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Troy! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Easy to custom for my Argentina Grill and also a great price.

Date of experience: August 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Brian! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Tennessee
1 review
0 helpful votes
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Fast, inexpensive, fits perfect.
August 20, 2024

Site was easy to use. Fast shipping. Item fit perfectly. Will absolutely use this site again.

Date of experience: August 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Donald! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Florida
2 reviews
0 helpful votes
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The best
August 20, 2024

Very reasonably priced and easier than I thought. So much so that I ordered many more!

Date of experience: August 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Shelley! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Florida
3 reviews
0 helpful votes
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Quality covers that fit perfectly!
August 20, 2024

Super easy to order custom covers. Awesome product, second time purchasing and love their covers!

Date of experience: August 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Leslie! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

New York
1 review
0 helpful votes
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Sun shade
August 20, 2024

Looks ok, color different than pictures. Hardware looks solid. Time will tell

Date of experience: August 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Eric! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nevada
1 review
0 helpful votes
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.
August 20, 2024

...

Date of experience: August 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tonya! We are obliged to receive a positive rating from you. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Great resource for covers!
August 20, 2024
Updated review

I have purchased several different products here for protecting outdoor furniture. Some pieces were standard sizes and some were custom orders based on measurements I provided. I appreciate the option for customization to ensure a proper fit. The ruggedized options I have selected have withstood multiple years in New England summers.

Date of experience: August 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Karen! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Quality merchandise
July 29, 2023
Previous review

I have now done several purchases from Covers and All, including a Magnetic Screen Door and several outdoor furniture covers. These will be more expensive than you see on sites like Amazon and Wayfair, but in this case, you get what you pay for. I have had excellent quality and durability.

Date of experience: July 29, 2023
Pennsylvania
1 review
0 helpful votes
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Great
August 20, 2024

Quick and easy fabric is as what was expected and thank you for your help

Date of experience: August 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Terrence! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!