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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Iowa
1 review
0 helpful votes
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The cover was not made to our specs
August 22, 2024

We had a perticular item that needed a snug fit and after sending pictures and measurements the cover was too large for our needs. It needed to be made as per our specifications

Date of experience: August 12, 2024
Veeni M. Covers & All USA Rep
over a year old

We are sorry to learn about the inconvenience, Jef! Not to worry—we're here to help. Our team has reached out to you via email regarding the need to verify the error. Please respond at your earliest convenience so we can assist you in achieving the best possible outcome.

Rhode Island
1 review
0 helpful votes
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Waterproof sun shade
August 22, 2024

The waterproof sun shade is custom size. Quick delivery and is actually waterproof. Color was as described and the custom size is exact per measurements we provided. One suggestion is to provide necessary hardware for attaching shade or to have options on website to purchase hardware.

Date of experience: August 12, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kristel! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Poor tie down
August 22, 2024

Tie down system is not best. I strung a single string through the entire cover vs the 4 it came with.

Date of experience: August 12, 2024
Veeni M. Covers & All USA Rep
over a year old

Hello David, we’re sorry to hear about your disappointment with the tie-down. We provide the drawstring based on the product size, past experience, and standard manufacturing processes. However, your feedback is important to us, and we’ve shared it with the relevant team to enhance the customer experience. If you have any further concerns, please don’t hesitate to contact our customer support team via call or chat.

California
1 review
0 helpful votes
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Better than webber
August 22, 2024

A very quality cover for my grill………………………………………………………..

Date of experience: August 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Ruben! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Received on a timely basis. The cover was well-made and form fitting. Makes use of Outdoor TV very easy to cover and uncover. Excellent product!

Date of experience: August 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Make sure it's right
August 21, 2024

I had the measurements wrong and they got in touch with me to make sure I was getting what I order. It is perfect!

Date of experience: August 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Cindy! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
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Custom Design/Expectations Exceeded!
August 21, 2024

Working the site was easy. Custom designed. Delivery on time. All as advertised!

Date of experience: August 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Gary! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Ireland
2 reviews
0 helpful votes
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Good service
August 21, 2024

As described. Not happy thought that I have to leave a review of at least 50 characters. "As described" describes my experience. They sure offers a service. I purchased. They delivered….AS DESCRIBED!

Date of experience: August 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Henry! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Outstanding product
August 21, 2024

I like the instructions and outline how to measure the grill.

Date of experience: August 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey John! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

South Carolina
1 review
0 helpful votes
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I am not sure if I missed something in the description or just read over it, but I thought I was ordering a treated canvas/sailcloth material cover, but what I received is a heavy duty tarp.
The tarp is however, a good heavy weight which I hope will hold up under the South Carolina sun. The reinforcement around the edge is great, the grommets are tight and sturdy as well.
I found the measuring process a bit difficult, but think I got the sizing correct. The cover sits flat, which concerns me when the rain is heavy.
In conclusion I am still considering my satisfaction.

Date of experience: August 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Linda! We are sorry for any inconvenience that has been caused to you. Please raise a ticket from your account using the 'Help and Support' option for any product issues. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great service
August 21, 2024

Great service and great company. Great product and will order again

Date of experience: August 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Henry! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Love Love these covers!
August 21, 2024

Fits perfect and great communication with speedy delivery.

Date of experience: August 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Dawn! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Alabama
1 review
0 helpful votes
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Very pleased
August 21, 2024

Cover is as described and fits well. Prompt shipping. Will definitely order again in the future.

Date of experience: August 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Catie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Great value
August 21, 2024
Updated review

Awesome pricing service quality and ease of ordering. Covers & All is my go to for replacement cushion covers

Date of experience: August 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Lorraine! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


I was shocked at the quality!
July 15, 2021
Previous review

I was shocked at the quality! Prices are incredible!

Date of experience: July 15, 2021
Pennsylvania
1 review
0 helpful votes
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Top notch service for custom work
August 21, 2024

Product arrived and is exactly as envisioned. It is refreshing that this kind of custom work is available and cost effective.

Date of experience: August 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Barry! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Outdoor covers
August 21, 2024

Outdoor covers are great! They fit perfectly with no issues. Can't speak to how they will take winter or be in years to come as we just got them

Date of experience: August 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Nadine! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
1 review
0 helpful votes
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Great custom work
August 21, 2024

The covers were customized very nicely, easy approach to design.

Date of experience: August 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nevada
1 review
0 helpful votes
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I was referred by a friend who had also used Covers and All. The item is sturdy, the customer service great, and I'm very happy about my experience. I will use this company again for other similar needs.

Date of experience: August 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Ronald! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great custom fit
August 21, 2024

Measured and ordered. Solid waterproof and weatherproof covers to keep everything safe from water and sun in this extreme weather

Date of experience: August 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Julie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maine
2 reviews
0 helpful votes
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Great
August 21, 2024

Good good good good good good good good good good good good good

Date of experience: August 11, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Christopher! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!